SurveyDissatisfiedReason

  • Providers may be dissatisfied with a lead for reasons such as it being unsolicited, spam, a duplicate, or from a customer not ready to book.

  • Dissatisfaction can also stem from mismatches in geographical area or the type of job requested, indicating the lead doesn't align with the business's services or location.

  • Other unspecified or unknown reasons can also contribute to a provider's dissatisfaction with a lead.

Provider's reason for not being satisfied with the lead.

Enums

UNSPECIFIED

 Not specified.

UNKNOWN

 Used for return value only. Represents value unknown in this version.

OTHER_DISSATISFIED_REASON

 Other reasons.

GEO_MISMATCH

 Lead was for a service that does not match the business' service area.

JOB_TYPE_MISMATCH

 Lead was for a service that is not offered by the business.

NOT_READY_TO_BOOK

 Lead was by a customer that was not ready to book.

SPAM

 Lead was a spam. Example: lead was from a bot, silent called, scam, etc.

DUPLICATE

 Lead was a duplicate of another lead that is, customer contacted the business more than once.

SOLICITATION

 Lead due to solicitation. Example: a person trying to get a job or selling a product, etc.