LocalServicesLeadConversation

  • Local Services Lead Conversation data provides details about interactions generated when users call, message, or book services from an advertiser, and these are appended to a Lead.

  • Key fields available include resource name, ID, conversation channel type (EMAIL, MESSAGE, PHONE_CALL, SMS), participant type (ADVERTISER or CONSUMER), associated Lead resource name, and the event date and time.

  • Additional details are provided for PHONE_CALL conversations through phone_call_details and for EMAIL, MESSAGE, or SMS conversations through message_details.

Data from Local Services Lead Conversation. Contains details of Lead Conversation which is generated when user calls, messages or books service from advertiser. These are appended to a Lead. More info: https://ads.google.com/local-services-ads

Fields

resource_name

string

Output only. The resource name of the local services lead conversation data. Local Services Lead Conversation resource name have the form

customers/{customer_id}/localServicesLeadConversation/{local_services_lead_conversation_id}

id

int64

Output only. ID of this Lead Conversation.

conversation_channel

ConversationType

Output only. Type of GLS lead conversation, EMAIL, MESSAGE, PHONE_CALL, SMS, etc.

participant_type

ParticipantType

Output only. Type of participant in the lead conversation, ADVERTISER or CONSUMER.

lead

string

Output only. Resource name of Lead associated to the Lead Conversation.

event_date_time

string

Output only. The date time at which lead conversation was created by Local Services Ads. The format is "YYYY-MM-DD HH:MM:SS" in the Google Ads account's timezone. Examples: "2018-03-05 09:15:00" or "2018-02-01 14:34:30"

phone_call_details

PhoneCallDetails

Output only. Details of phone call conversation in case of PHONE_CALL.

message_details

MessageDetails

Output only. Details of message conversation in case of EMAIL, MESSAGE or SMS.