Helping health organizations make COVID-19 information more accessible
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Tuesday, March 31, 2020
Health organizations are busier than ever providing information to help with the COVID-19
pandemic. To better assist them, Google has created a
best practices article to
guide health organizations to make COVID-19 information more accessible on Search. We've also
created a new technical support group for eligible health organizations.
Best practices for search visibility
By default, Google tries to show the most relevant, authoritative information in response to any
search. This process is more effective when content owners help Google understand their content
in appropriate ways.
To better guide health-related organizations in this process (known as
SEO, for "search engine
optimization"), we have produced a new help center article with some
important best practices,
with emphasis on health information sites, including:
How to help users access your content on the go
The importance of good page content and titles
Ways to check how your site appears for coronavirus-related queries
How to analyze the top coronavirus related user queries
How to add structured data for FAQ content
New support group for health organizations
In addition to our best practices help page, health organizations can take part in our new
technical support group that's focused on helping health organizations who publish COVID-19
information with Search related questions.
We'll be approving requests for access on a case-by-case basis. At first we'll be accepting only
domains under national health ministries and US state level agencies. We'll inform of future
expansions here in this blog post, and on our Twitter account.
You'll need to register using either an email under those domains (for example, name@health.gov) or have
access to the website Search
Console account.
Fill this form to request access to the
COVID-19 Google Search group.
The group was created to respond to the current needs of health organizations, and we intend to
deprecate the group as soon as COVID-19 is no longer considered a Public Health Emergency by WHO
or some similar deescalation is widely in place.
Everyone is welcome to use our existing webmaster help forum,
and if you have any questions or comments, please let us know on Twitter.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],[],[[["\u003cp\u003eGoogle published a best practices article to help health organizations make COVID-19 information more discoverable in Search.\u003c/p\u003e\n"],["\u003cp\u003eA new technical support group is available for eligible health organizations to get help with Search-related questions specific to COVID-19 information.\u003c/p\u003e\n"],["\u003cp\u003eThe support group is currently limited to national health ministries and US state level agencies, requiring registration with a relevant email or Search Console access.\u003c/p\u003e\n"],["\u003cp\u003eGoogle encourages all webmasters to utilize the existing webmaster help forum and Twitter for general search-related questions and feedback.\u003c/p\u003e\n"]]],["Google has launched resources to assist health organizations during the COVID-19 pandemic. They created a best practices article offering guidance on optimizing health information for Search, including mobile access, page content, site appearance for coronavirus queries, analyzing top queries, and adding structured data for FAQs. A new technical support group for eligible health organizations, initially limited to national health ministries and US state-level agencies, is also available to help with Search-related questions. Access can be requested via a provided form, with the group to be deprecated once the pandemic is over.\n"],null,["# Helping health organizations make COVID-19 information more accessible\n\nTuesday, March 31, 2020\n\n\nHealth organizations are busier than ever providing information to help with the COVID-19\npandemic. To better assist them, Google has created a\n[best practices article](/search/docs/advanced/guidelines/health-government-websites) to\nguide health organizations to make COVID-19 information more accessible on Search. We've also\ncreated a new technical support group for eligible health organizations.\n\nBest practices for search visibility\n------------------------------------\n\n\nBy default, Google tries to show the most relevant, authoritative information in response to any\nsearch. This process is more effective when content owners help Google understand their content\nin appropriate ways.\n\n\nTo better guide health-related organizations in this process (known as\n[SEO](/search/docs/fundamentals/seo-starter-guide), for \"search engine\noptimization\"), we have produced a new help center article with some\n[**important best practices**](/search/docs/advanced/guidelines/health-government-websites),\nwith emphasis on health information sites, including:\n\n- How to help users access your content on the go\n- The importance of good page content and titles\n- Ways to check how your site appears for coronavirus-related queries\n- How to analyze the top coronavirus related user queries\n- How to add structured data for FAQ content\n\nNew support group for health organizations\n------------------------------------------\n\n\nIn addition to our best practices help page, health organizations can take part in our new\ntechnical support group that's focused on helping health organizations who publish COVID-19\ninformation with Search related questions.\n\n\nWe'll be approving requests for access on a case-by-case basis. At first we'll be accepting only\ndomains under national health ministries and US state level agencies. We'll inform of future\nexpansions here in this blog post, and on our [Twitter account](https://twitter.com/googlesearchc).\nYou'll need to register using either an email under those domains (for example, name@health.gov) or have\n[access](https://support.google.com/webmasters/answer/7687615) to the website Search\nConsole account.\n\n\n**[Fill this form](https://forms.gle/BLapgXs8exb2XNyB6) to request access to the\nCOVID-19 Google Search group.**\n\n\nThe group was created to respond to the current needs of health organizations, and we intend to\ndeprecate the group as soon as COVID-19 is no longer considered a Public Health Emergency by WHO\nor some similar deescalation is widely in place.\n\n\nEveryone is welcome to use our existing [webmaster help forum](https://support.google.com/webmasters/community),\nand if you have any questions or comments, please let us know [on Twitter](https://twitter.com/googlesearchc).\n\n\n[Daniel Waisberg](https://www.danielwaisberg.com), Search Advocate and [Ofir Roval](https://www.linkedin.com/in/ofirroval/), Search Console Lead PM"]]
