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Monday, August 08, 2011
Everyone on the web knows how frustrating it is to perform a search and find websites gaming the
search results. These websites can be considered webspam - sites that violate Google's Webmaster
Guidelines and try to trick Google into ranking them highly. Here at Google, we work hard to keep
these sites out of your search results, but if you still see them, you can notify us by using our
webspam report form. We've just rolled out a new, improved
webspam report form, so it's now easier
than ever to help us maintain the quality of our search results. Let's take a look at some of our
new form's features:
Option to report various search issues
There are many search results, such as sites with malware and phishing, that are not necessarily
webspam but still degrade the search experience. We've noticed that our users sometimes report
these other issues using our webspam report form, causing a delay between when a user reports the
issue and when the appropriate team at Google handles it. The new form's
interstitial page
allows you to report these other search issues directly to the correct teams so that they can
address your concerns in a timely manner.
Some of our most valuable information comes from our users, and we appreciate the webspam
reports you submit to us. The thank you page explains what happens once we've received your
webspam report. If you want to report more webspam, there's a link back to the form page and
instructions on how to report webspam more efficiently with the
Chrome Webspam Report Extension.
We also provide information on how you can immediately block the site you've reported from your
personalized search results, for example, by
managing blocked sites
in your Google Account.
At Google, we strive to provide the highest quality, most relevant search results, so we take your
webspam reports very seriously. We hope our new form makes the experience of reporting webspam as
painless as possible (and if it doesn't, let us know in the comments).
Posted by Jen Lee and Alissa Roberts, Search Quality Team
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],[],[[["\u003cp\u003eGoogle has launched a new, improved webspam report form to make it easier for users to report websites violating Google's Webmaster Guidelines.\u003c/p\u003e\n"],["\u003cp\u003eThe updated form allows users to report various search issues beyond webspam, including malware and phishing, directing them to the appropriate teams for faster resolution.\u003c/p\u003e\n"],["\u003cp\u003eIt features a simplified design with informative links to resources like Webmaster Guidelines and tips for writing effective reports.\u003c/p\u003e\n"],["\u003cp\u003eA thank you page provides information on the next steps after submitting a report and offers options for further actions like blocking reported sites.\u003c/p\u003e\n"],["\u003cp\u003eGoogle values user feedback and encourages reporting webspam to maintain the quality and relevance of search results.\u003c/p\u003e\n"]]],["Google introduced a redesigned webspam report form to enhance search result quality. The new form allows users to report various search issues, not just webspam, directing them to appropriate teams. It features a simplified design with links to resources like Webmaster Guidelines and tips for effective reporting. The thank you page offers insights into the reporting process, provides links for further reporting, and details how to block sites from personalized results. This is intended to streamline the process for user's webspam reporting and improve the search results.\n"],null,["# A new, improved form for reporting webspam\n\nMonday, August 08, 2011\n| It's been a while since we published this blog post. Some of the information may be outdated (for example, some images may be missing, and some links may not work anymore).\n\n\nEveryone on the web knows how frustrating it is to perform a search and find websites gaming the\nsearch results. These websites can be considered webspam - sites that violate Google's Webmaster\nGuidelines and try to trick Google into ranking them highly. Here at Google, we work hard to keep\nthese sites out of your search results, but if you still see them, you can notify us by using our\nwebspam report form. We've just rolled out a new, improved\n[webspam report form](/search/docs/advanced/guidelines/report-spam), so it's now easier\nthan ever to help us maintain the quality of our search results. Let's take a look at some of our\nnew form's features:\n\nOption to report various search issues\n--------------------------------------\n\n\nThere are many search results, such as sites with malware and phishing, that are not necessarily\nwebspam but still degrade the search experience. We've noticed that our users sometimes report\nthese other issues using our webspam report form, causing a delay between when a user reports the\nissue and when the appropriate team at Google handles it. The new form's\n[interstitial page](/search/docs/advanced/guidelines/report-spam)\nallows you to report these other search issues directly to the correct teams so that they can\naddress your concerns in a timely manner.\n\nSimplified form with informative links\n--------------------------------------\n\n\nTo improve the readability of\n[the form](/search/docs/advanced/guidelines/report-spam), we've made the text more\nconcise, and we've integrated helpful links into the form's instructions. Now, the ability to\nlook up our\n[Webmaster Guidelines](/search/docs/essentials), get\nadvice on\n[writing actionable form comments](/search/blog/2010/11/how-to-help-google-identify-web-spam),\nand\n[block sites from your personalized search results](https://www.google.com/support/websearch/bin/static.py?page=guide.cs&guide=1224171&answer=1210386&rd=1)\nis just one click away.\n\nThank you page with personalization options\n-------------------------------------------\n\n\nSome of our most valuable information comes from our users, and we appreciate the webspam\nreports you submit to us. The thank you page explains what happens once we've received your\nwebspam report. If you want to report more webspam, there's a link back to the form page and\ninstructions on how to report webspam more efficiently with the\n[Chrome Webspam Report Extension](https://chrome.google.com/webstore/detail/efinmbicabejjhjafeidhfbojhnfiepj).\nWe also provide information on how you can immediately block the site you've reported from your\npersonalized search results, for example, by\n[managing blocked sites](https://www.google.com/reviews/t)\nin your Google Account.\n\n\nAt Google, we strive to provide the highest quality, most relevant search results, so we take your\nwebspam reports very seriously. We hope our new form makes the experience of reporting webspam as\npainless as possible (and if it doesn't, let us know in the comments).\n\nPosted by Jen Lee and [Alissa Roberts](https://www.linkedin.com/in/alissa-roberts-brodetzki/), Search Quality Team"]]
