Stay organized with collections
Save and categorize content based on your preferences.
Thursday, December 04, 2008
Googlers strongly believe in
dogfooding
our own products. We manage our work schedules with
Google Calendar,
publish our blogs on Blogger, and
store scads of documentation on
Google Sites. So, ever since we
launched our first Webmaster Help Group, we've been using
Google Groups to facilitate
conversations about Webmaster Tools and web search issues.
Today, however, I'm thrilled to announce that our English and Polish Help Groups are getting a
makeover. And the changes are more than just skin-deep. Our new Help Forums should make it easier
for you to find answers, share resources with others, and have your participation acknowledged.
What will happen to the old
English
and
Polish?
While our old groups are now closed to new posts, they will still be available in read-only
mode in case you want to reference any of your favorite posts from the good old days. Many of the
most frequently-asked questions (and answers!) have already been transferred to our new Help
Forums.
If I was a member of the old group, will I automatically be a member of the new forum? We
won't be "transferring" membership from the old groups to the new, so even if you were a member of
our Google Groups forum, you'll still need to join the new forum in order to participate.
Nicknames and user profiles are also managed separately, so you're welcome to recreate your Google
Groups profile in our new forum, or reinvent yourself.
What about the Webmaster Help Groups in other languages? They'll be moving to the new Help
Forum format in 2009. Specific dates will be announced in each of the groups as they get closer to
their moving date.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],[],[[["\u003cp\u003eGoogle's English and Polish Webmaster Help Groups have been transitioned to a new Help Forum format for better user experience.\u003c/p\u003e\n"],["\u003cp\u003eThe new Help Forums offer improved search functionality, resource sharing, and user participation recognition.\u003c/p\u003e\n"],["\u003cp\u003eOlder Google Groups for English and Polish Webmaster Help are now read-only but remain accessible for reference.\u003c/p\u003e\n"],["\u003cp\u003eUsers need to join the new Help Forums to participate, as memberships were not automatically transferred.\u003c/p\u003e\n"],["\u003cp\u003eOther language Webmaster Help Groups will adopt the new format in 2009, with announcements closer to their transition dates.\u003c/p\u003e\n"]]],["Google's English and Polish Webmaster Help Groups are transitioning from Google Groups to new Help Forums. These new forums offer improved features for finding answers, sharing resources, and receiving recognition. The old groups are now read-only. Members from the old groups need to join the new forums separately. Webmaster Help Groups in other languages will transition to this format in 2009. Information on specific transition dates will be posted in each group.\n"],null,["# A new look for our Webmaster Help Group\n\nThursday, December 04, 2008\n\n\nGooglers strongly believe in\n[dogfooding](https://en.wikipedia.org/wiki/Dogfooding)\nour own products. We manage our work schedules with\n[Google Calendar](https://www.google.com/calendar),\npublish our blogs on [Blogger](https://www.blogger.com/), and\nstore scads of documentation on\n[Google Sites](https://sites.google.com/). So, ever since we\nlaunched our first Webmaster Help Group, we've been using\n[Google Groups](https://groups.google.com/) to facilitate\nconversations about Webmaster Tools and web search issues.\n\n\nToday, however, I'm thrilled to announce that our English and Polish Help Groups are getting a\nmakeover. And the changes are more than just skin-deep. Our new Help Forums should make it easier\nfor you to find answers, share resources with others, and have your participation acknowledged.\n\n\nYou can\n[read more about the changes](https://googleblog.blogspot.com/2008/11/new-google-help-forums.html)\non the Official Google Blog, and then check it out for yourself:\n[English](https://support.google.com/webmasters/community),\n[Polish](https://support.google.com/webmasters/community?hl=pl).\n\n\n**What will happen to the old\n[English](https://support.google.com/webmasters/community)\nand\n[Polish](https://support.google.com/webmasters/community?hl=pl)?** While our old groups are now closed to new posts, they will still be available in read-only\nmode in case you want to reference any of your favorite posts from the good old days. Many of the\nmost frequently-asked questions (and answers!) have already been transferred to our new Help\nForums.\n\n\n**If I was a member of the old group, will I automatically be a member of the new forum?** We\nwon't be \"transferring\" membership from the old groups to the new, so even if you were a member of\nour Google Groups forum, you'll still need to join the new forum in order to participate.\nNicknames and user profiles are also managed separately, so you're welcome to recreate your Google\nGroups profile in our new forum, or reinvent yourself.\n\n\n**What about the Webmaster Help Groups in other languages?** They'll be moving to the new Help\nForum format in 2009. Specific dates will be announced in each of the groups as they get closer to\ntheir moving date.\n\nWritten by Susan Moskwa, Webmaster Trends Analyst"]]
