Importer des ajustements de conversion

Une fois qu'une conversion a déjà été enregistrée dans Google Ads, vous pouvez l'ajuster ultérieurement dans l'API Google Ads.

Pour ajuster une conversion, vous devez d'abord configurer une action de conversion et avoir enregistré les conversions que vous êtes sur le point d'ajuster.

Exemple de code

L'API Google Ads accepte l'utilisation d'order_id, également appelé ID de transaction, pour identifier la conversion à ajuster avec le ConversionAdjustmentUploadService.

Pour obtenir la valeur conversion_action_id nécessaire pour ajuster une conversion, vous pouvez effectuer l'une des opérations suivantes:

  • Obtenez la valeur du paramètre ctId disponible dans l'URL lorsque vous cliquez sur les détails des conversions dans l'interface utilisateur Google Ads.

  • Interrogez l'API Google Ads pour conversion_action.id dans le rapport conversion_action.

Java

private void runExample(
    GoogleAdsClient googleAdsClient,
    long customerId,
    long conversionActionId,
    String orderId,
    String adjustmentType,
    String adjustmentDateTime,
    @Nullable Float restatementValue)
    throws InvalidProtocolBufferException {
  // Gets the conversion adjustment enum value from the adjustmentType String.
  ConversionAdjustmentType conversionAdjustmentType =
      ConversionAdjustmentType.valueOf(adjustmentType);

  // Applies the conversion adjustment to the existing conversion.
  ConversionAdjustment conversionAdjustment =
      ConversionAdjustment.newBuilder()
          .setConversionAction(ResourceNames.conversionAction(customerId, conversionActionId))
          .setAdjustmentType(conversionAdjustmentType)
          // Sets the orderId to identify the conversion to adjust.
          .setOrderId(orderId)
          // As an alternative to setting orderId, you can provide a GclidDateTimePair, but
          // setting orderId instead is strongly recommended.
          // .setGclidDateTimePair(
          //     GclidDateTimePair.newBuilder()
          //         .setGclid(gclid)
          //         .setConversionDateTime(conversionDateTime)
          //         .build())
          .setAdjustmentDateTime(adjustmentDateTime)
          .build();

  // Sets adjusted value for adjustment type RESTATEMENT.
  if (restatementValue != null
      && conversionAdjustmentType == ConversionAdjustmentType.RESTATEMENT) {
    conversionAdjustment =
        conversionAdjustment.toBuilder()
            .setRestatementValue(
                RestatementValue.newBuilder().setAdjustedValue(restatementValue).build())
            .build();
  }

  // Creates the conversion upload service client.
  try (ConversionAdjustmentUploadServiceClient conversionUploadServiceClient =
      googleAdsClient.getLatestVersion().createConversionAdjustmentUploadServiceClient()) {
    // Uploads the click conversion. Partial failure should always be set to true.
    UploadConversionAdjustmentsRequest request =
        UploadConversionAdjustmentsRequest.newBuilder()
            .setCustomerId(Long.toString(customerId))
            // Enables partial failure (must be true).
            .setPartialFailure(true)
            .addConversionAdjustments(conversionAdjustment)
            .build();
    UploadConversionAdjustmentsResponse response =
        conversionUploadServiceClient.uploadConversionAdjustments(request);

    // Extracts the partial failure error if present on the response.
    ErrorUtils errorUtils = ErrorUtils.getInstance();
    GoogleAdsFailure googleAdsFailure =
        response.hasPartialFailureError()
            ? errorUtils.getGoogleAdsFailure(response.getPartialFailureError())
            : null;

    // Constructs a protocol buffer printer that will print error details in a concise format.
    final Printer errorPrinter = JsonFormat.printer().omittingInsignificantWhitespace();
    // Prints the results for each adjustment, including any partial errors returned.
    for (int opIndex = 0; opIndex < request.getConversionAdjustmentsCount(); opIndex++) {
      ConversionAdjustmentResult result = response.getResults(opIndex);
      if (errorUtils.isPartialFailureResult(result)) {
        // The operation failed. Prints the error details.
        for (GoogleAdsError googleAdsError :
            errorUtils.getGoogleAdsErrors(opIndex, googleAdsFailure)) {
          System.out.printf(
              "%4d: Partial failure occurred: %s%n", opIndex, errorPrinter.print(googleAdsError));
        }
      } else {
        System.out.printf(
            "%4d: Uploaded conversion adjustment for conversion action '%s' and order ID '%s'.%n",
            opIndex, result.getConversionAction(), result.getOrderId());
      }
    }
  }
}
      

C#

public void Run(GoogleAdsClient client, long customerId, long conversionActionId,
    string gclid, string conversionDateTime, string adjustmentDateTime,
    ConversionAdjustmentType adjustmentType,
    double? restatementValue)
{
    // Get the ConversionAdjustmentUploadService.
    ConversionAdjustmentUploadServiceClient conversionAdjustmentUploadService =
        client.GetService(Services.V16.ConversionAdjustmentUploadService);

    // Associate conversion adjustments with the existing conversion action.
    // The GCLID should have been uploaded before with a conversion.
    ConversionAdjustment conversionAdjustment = new ConversionAdjustment()
    {
        ConversionAction = ResourceNames.ConversionAction(customerId, conversionActionId),
        AdjustmentType = adjustmentType,
        GclidDateTimePair = new GclidDateTimePair()
        {
            Gclid = gclid,
            ConversionDateTime = conversionDateTime,
        },
        AdjustmentDateTime = adjustmentDateTime,
    };

    // Set adjusted value for adjustment type RESTATEMENT.
    if (adjustmentType == ConversionAdjustmentType.Restatement)
    {
        conversionAdjustment.RestatementValue = new RestatementValue()
        {
            AdjustedValue = restatementValue.Value
        };
    }

    try
    {
        // Issue a request to upload the conversion adjustment.
        UploadConversionAdjustmentsResponse response =
            conversionAdjustmentUploadService.UploadConversionAdjustments(
                new UploadConversionAdjustmentsRequest()
                {
                    CustomerId = customerId.ToString(),
                    ConversionAdjustments = { conversionAdjustment },
                    PartialFailure = true,
                    ValidateOnly = false
                });

        ConversionAdjustmentResult result = response.Results[0];
        // Print the result.
        Console.WriteLine($"Uploaded conversion adjustment value of" +
            $" '{result.ConversionAction}' for Google Click ID " +
            $"'{result.GclidDateTimePair.Gclid}'");
    }
    catch (GoogleAdsException e)
    {
        Console.WriteLine("Failure:");
        Console.WriteLine($"Message: {e.Message}");
        Console.WriteLine($"Failure: {e.Failure}");
        Console.WriteLine($"Request ID: {e.RequestId}");
        throw;
    }
}
      

PHP

public static function runExample(
    GoogleAdsClient $googleAdsClient,
    int $customerId,
    int $conversionActionId,
    string $gclid,
    string $adjustmentType,
    string $conversionDateTime,
    string $adjustmentDateTime,
    float $restatementValue
) {
    $conversionAdjustmentType = ConversionAdjustmentType::value($adjustmentType);

    // Associates conversion adjustments with the existing conversion action.
    // The GCLID should have been uploaded before with a conversion.
    $conversionAdjustment = new ConversionAdjustment([
        'conversion_action' =>
            ResourceNames::forConversionAction($customerId, $conversionActionId),
        'adjustment_type' => $conversionAdjustmentType,
        'gclid_date_time_pair' => new GclidDateTimePair([
            'gclid' => $gclid,
            'conversion_date_time' => $conversionDateTime
        ]),
        'adjustment_date_time' => $adjustmentDateTime
    ]);

    // Sets adjusted value for adjustment type RESTATEMENT.
    if (
        $restatementValue !== null
        && $conversionAdjustmentType === ConversionAdjustmentType::RESTATEMENT
    ) {
        $conversionAdjustment->setRestatementValue(new RestatementValue([
            'adjusted_value' => $restatementValue
        ]));
    }

    // Issues a request to upload the conversion adjustment.
    $conversionAdjustmentUploadServiceClient =
        $googleAdsClient->getConversionAdjustmentUploadServiceClient();
    $response = $conversionAdjustmentUploadServiceClient->uploadConversionAdjustments(
        UploadConversionAdjustmentsRequest::build($customerId, [$conversionAdjustment], true)
    );

    // Prints the status message if any partial failure error is returned.
    // Note: The details of each partial failure error are not printed here, you can refer to
    // the example HandlePartialFailure.php to learn more.
    if ($response->hasPartialFailureError()) {
        printf(
            "Partial failures occurred: '%s'.%s",
            $response->getPartialFailureError()->getMessage(),
            PHP_EOL
        );
    } else {
        // Prints the result if exists.
        /** @var ConversionAdjustmentResult $uploadedConversionAdjustment */
        $uploadedConversionAdjustment = $response->getResults()[0];
        printf(
            "Uploaded conversion adjustment of '%s' for Google Click ID '%s'.%s",
            $uploadedConversionAdjustment->getConversionAction(),
            $uploadedConversionAdjustment->getGclidDateTimePair()->getGclid(),
            PHP_EOL
        );
    }
}
      

Python

def main(
    client,
    customer_id,
    conversion_action_id,
    gclid,
    adjustment_type,
    conversion_date_time,
    adjustment_date_time,
    restatement_value,
):
    conversion_adjustment_type_enum = client.enums.ConversionAdjustmentTypeEnum
    # Determine the adjustment type.
    conversion_adjustment_type = conversion_adjustment_type_enum[
        adjustment_type
    ].value

    # Associates conversion adjustments with the existing conversion action.
    # The GCLID should have been uploaded before with a conversion
    conversion_adjustment = client.get_type("ConversionAdjustment")
    conversion_action_service = client.get_service("ConversionActionService")
    conversion_adjustment.conversion_action = (
        conversion_action_service.conversion_action_path(
            customer_id, conversion_action_id
        )
    )
    conversion_adjustment.adjustment_type = conversion_adjustment_type
    conversion_adjustment.adjustment_date_time = adjustment_date_time

    # Set the Gclid Date
    conversion_adjustment.gclid_date_time_pair.gclid = gclid
    conversion_adjustment.gclid_date_time_pair.conversion_date_time = (
        conversion_date_time
    )

    # Sets adjusted value for adjustment type RESTATEMENT.
    if (
        restatement_value
        and conversion_adjustment_type
        == conversion_adjustment_type_enum.RESTATEMENT.value
    ):
        conversion_adjustment.restatement_value.adjusted_value = float(
            restatement_value
        )

    conversion_adjustment_upload_service = client.get_service(
        "ConversionAdjustmentUploadService"
    )
    request = client.get_type("UploadConversionAdjustmentsRequest")
    request.customer_id = customer_id
    request.conversion_adjustments = [conversion_adjustment]
    request.partial_failure = True
    response = (
        conversion_adjustment_upload_service.upload_conversion_adjustments(
            request=request,
        )
    )
    conversion_adjustment_result = response.results[0]
    print(
        f"Uploaded conversion that occurred at "
        f'"{conversion_adjustment_result.adjustment_date_time}" '
        f"from Gclid "
        f'"{conversion_adjustment_result.gclid_date_time_pair.gclid}"'
        f' to "{conversion_adjustment_result.conversion_action}"'
    )
      

Ruby

def upload_conversion_adjustment(
  customer_id,
  conversion_action_id,
  gclid,
  adjustment_type,
  conversion_date_time,
  adjustment_date_time,
  restatement_value
)
  # GoogleAdsClient will read a config file from
  # ENV['HOME']/google_ads_config.rb when called without parameters
  client = Google::Ads::GoogleAds::GoogleAdsClient.new

  # Associate conversion adjustments with the existing conversion action.
  # The GCLID should have been uploaded before with a conversion.
  conversion_adjustment = client.resource.conversion_adjustment do |ca|
    ca.conversion_action = client.path.conversion_action(customer_id, conversion_action_id)
    ca.adjustment_type = adjustment_type
    ca.gclid_date_time_pair = client.resource.gclid_date_time_pair do |gdtp|
      gdtp.gclid = gclid
      gdtp.conversion_date_time = conversion_date_time
    end
    ca.adjustment_date_time = adjustment_date_time

    # Set adjusted value for adjustment type RESTATEMENT.
    if adjustment_type == :RESTATEMENT
      ca.restatement_value = client.resource.restatement_value do |ra|
        ra.adjusted_value = restatement_value.to_f
      end
    end
  end

  # Issue a request to upload the conversion adjustment(s).
  response = client.service.conversion_adjustment_upload.upload_conversion_adjustments(
    customer_id: customer_id,
    # This example shows just one adjustment but you may upload multiple ones.
    conversion_adjustments: [conversion_adjustment],
    partial_failure: true
  )

  if response.partial_failure_error.nil?
    # Process and print all results for multiple adjustments
    response.results.each do |result|
      puts "Uploaded conversion adjustment at #{result.adjustment_date_time} " \
      "for adjustment #{result.adjustment_type} to #{result.conversion_action}."
    end
  else
    # Print any partial errors returned.
    failures = client.decode_partial_failure_error(response.partial_failure_error)
    puts 'Request failed. Failure details:'
    failures.each do |failure|
      failure.errors.each do |error|
        puts "\t#{error.error_code.error_code}: #{error.message}"
      end
    end
  end
end
      

Perl

sub upload_conversion_adjustment {
  my ($api_client, $customer_id, $conversion_action_id, $gclid,
    $adjustment_type, $conversion_date_time, $adjustment_date_time,
    $restatement_value)
    = @_;

  # Associate conversion adjustments with the existing conversion action.
  # The GCLID should have been uploaded before with a conversion.
  my $conversion_adjustment =
    Google::Ads::GoogleAds::V16::Services::ConversionAdjustmentUploadService::ConversionAdjustment
    ->new({
      conversionAction =>
        Google::Ads::GoogleAds::V16::Utils::ResourceNames::conversion_action(
        $customer_id, $conversion_action_id
        ),
      adjustmentType    => $adjustment_type,
      gclidDateTimePair =>
        Google::Ads::GoogleAds::V16::Services::ConversionAdjustmentUploadService::GclidDateTimePair
        ->new({
          gclid              => $gclid,
          conversionDateTime => $conversion_date_time
        }
        ),
      adjustmentDateTime => $adjustment_date_time,
    });

  # Set adjusted value for adjustment type RESTATEMENT.
  $conversion_adjustment->{restatementValue} =
    Google::Ads::GoogleAds::V16::Services::ConversionAdjustmentUploadService::RestatementValue
    ->new({
      adjustedValue => $restatement_value
    }) if defined $restatement_value && $adjustment_type eq RESTATEMENT;

  # Issue a request to upload the conversion adjustment.
  my $upload_conversion_adjustments_response =
    $api_client->ConversionAdjustmentUploadService()
    ->upload_conversion_adjustments({
      customerId            => $customer_id,
      conversionAdjustments => [$conversion_adjustment],
      partialFailure        => "true"
    });

  # Print any partial errors returned.
  if ($upload_conversion_adjustments_response->{partialFailureError}) {
    printf "Partial error encountered: '%s'.\n",
      $upload_conversion_adjustments_response->{partialFailureError}{message};
  }

  # Print the result if valid.
  my $uploaded_conversion_adjustment =
    $upload_conversion_adjustments_response->{results}[0];
  if (%$uploaded_conversion_adjustment) {
    printf "Uploaded conversion adjustment of the conversion action " .
      "with resource name '%s' for Google Click ID '%s'.\n",
      $uploaded_conversion_adjustment->{conversionAction},
      $uploaded_conversion_adjustment->{gclidDateTimePair}{gclid};
  }

  return 1;
}
      

Conditions requises

Voici quelques exigences et restrictions à garder à l'esprit lorsque vous ajustez des conversions dans l'API:

  • Seul le compte qui gère les actions de conversion peut importer des ajustements. Utilisez les instructions de configuration du suivi des conversions pour déterminer quel compte gère les conversions de votre compte Google Ads.

    Toute tentative d'importation d'un ajustement à l'aide d'un autre compte génère une erreur NO_CONVERSION_ACTION_FOUND. Cette erreur se produit également si l'action de conversion de l'ajustement n'est pas activée.

  • Google Ads ne permet d'ajuster les conversions que pour les actions de conversion de type SALESFORCE, UPLOAD_CLICKS ou WEBPAGE. Si vous tentez d'importer un ajustement pour une conversion alors que l'action de conversion ne correspond pas à l'un de ces types, une erreur INVALID_CONVERSION_ACTION_TYPE est générée.

  • Les champs spécifiant la date et l'heure nécessitent un fuseau horaire qui ne doit pas nécessairement être celui du compte. Le format de ces champs est le suivant : yyyy-mm-dd HH:mm:ss+|-HH:mm, par exemple : 2022-01-01 19:32:45-05:00 (en ignorant l'heure d'été).

  • Attendez quatre à six heures après avoir créé l'action de conversion avant d'ajuster ses conversions pour éviter une erreur TOO_RECENT_CONVERSION_ACTION.

  • L'ajustement échoue avec une erreur CONVERSION_NOT_FOUND si l'une des conditions suivantes est remplie:

    • La conversion n'a jamais été enregistrée.

    • La conversion a été enregistrée moins de 24 heures avant la tentative d'ajustement. Dans certains cas, cela peut entraîner une erreur TOO_RECENT_CONVERSION.

  • Vous devez spécifier le order_id dans le ConversionAdjustment dans l'une des conditions suivantes:

    • L'type de l'action de conversion est égal à WEBPAGE.

    • Une order_id a été attribuée à la conversion d'origine que vous ajustez.

    Si vous spécifiez gclid_date_time_pair à la place, l'opération échouera avec une erreur ConversionAdjustmentUploadError.MISSING_ORDER_ID_FOR_WEBPAGE ou ConversionAdjustmentUploadError.CONVERSION_NOT_FOUND, respectivement.

  • Lors de la création d'un ConversionAdjustment, l'attribut partial_failure de UploadConversionAdjustmentsRequest doit toujours être défini sur true. Suivez les consignes relatives aux échecs partiels lorsque vous gérez simultanément les opérations valides et les opérations ayant échoué.

  • Vous ne pouvez pas modifier le ConversionAction avec un ajustement. Utilisez plutôt un RETRACTION pour supprimer la conversion précédente et importer une nouvelle conversion avec le ConversionAction mis à jour. Il n'est pas nécessaire de modifier l'horodatage. Consultez la section À propos des ajustements de conversions.