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Troubleshooting the 6DoF developer kit
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If controller tracking performance degrades, gets stuck in position, or
disappears completely, try these steps to remedy it:
Bring the controllers in view of the faceplate.
Unplug the faceplate and then plug it in again.
Power cycle both controllers.
Replace the existing batteries with fully charged AAA batteries.
Try moving to a room with different lighting conditions. (Fluorescent
lighting and HTC Vive lighthouses are both known to interfere with tracking.)
Flaky Bluetooth pairing
- If bluetooth pairing becomes flaky, power cycle the controller. If this doesn't
fix the issue, re-pair the controller.
Battery life
Save battery life on the headset by unplugging the faceplate when not using the
headset for extended periods of time. Keeping the experimental 6DoF faceplate plugged
into the Mirage Solo significantly reduces the battery life in standby.
Save battery life on the controllers by switching the controllers off when
you’re not planning to use them.
If you're looking for help with Google VR SDK for Unity, you can
report issues or submit feature requests on GitHub.
For help with Google VR SDK for Unreal Engine:
- Access Unreal Engine 4 C++ source code via GitHub.
- Visit the Epic's EpicGames/UnrealEngine GitHub repository.
This will also allow you to access Google's googlevr-unreal/UnrealEngine GitHubrepository,
which is forked from Epic's repository.
- Report your issues or submit your feature requests.
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Last updated 2024-10-09 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-10-09 UTC."],[[["Address degraded controller performance by ensuring controller visibility, power cycling the controllers and faceplate, changing batteries, and adjusting lighting conditions."],["Resolve flaky Bluetooth pairing by power cycling the controller or re-pairing it if necessary."],["Preserve battery life by unplugging the faceplate when the headset is idle and turning off controllers when not in use."],["Utilize community resources like GitHub to report issues or seek assistance with Google VR SDK for Unity and Unreal Engine."]]],["To resolve controller performance issues, ensure controllers are in view of the faceplate, unplug and replug the faceplate, power cycle controllers, replace batteries, and adjust room lighting. For Bluetooth pairing issues, power cycle or re-pair the controller. Conserve battery life by unplugging the faceplate and switching off controllers when not in use. For SDK issues, report them on the Google VR GitHub for Unity or the relevant Unreal Engine GitHub repository.\n"]]