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This page lists known issues and workarounds for Photorealistic 3D Maps in Maps JavaScript features.
Enable hardware acceleration
In order to support 3D Maps, hardware acceleration must be enabled in most
browsers. To enable hardware acceleration in Chrome and Microsoft Edge, open
Settings, select System, and ensure that Use hardware acceleration
when available is enabled.
If you created an experimental v=alpha Maps JavaScript API 3D map before
February 20th 2025 (prior to version 3.60.1) and encounter a
map error or black or blank map, you need to update your code
to continue using the Maps JavaScript API 3D map features.
A new mode option on Map3DElement must now be set for 3D Map to be rendered
(2 new values HYBRID and SATELLITE are available). The existing
defaultLabelsDisabled option is removed, set the mode to either HYBRID or
SATELLITE.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-20 UTC."],[],[],null,["\u003cbr /\u003e\n\n| This product or feature is in Preview (pre-GA). Pre-GA products and features might have limited support, and changes to pre-GA products and features might not be compatible with other pre-GA versions. Pre-GA Offerings are covered by the [Google\n| Maps Platform Service Specific Terms](https://cloud.google.com/maps-platform/terms/maps-service-terms). For more information, see the [launch stage\n| descriptions](/maps/launch-stages).\n\n\u003cbr /\u003e\n\nThis page lists known issues and workarounds for Photorealistic 3D Maps in Maps JavaScript features.\n\nEnable hardware acceleration\n\nIn order to support 3D Maps, hardware acceleration must be enabled in most\nbrowsers. To enable hardware acceleration in Chrome and Microsoft Edge, open\n**Settings** , select **System** , and ensure that **Use hardware acceleration\nwhen available** is enabled.\n\n- Learn how to [change websites preferences in Safari](https://support.apple.com/guide/safari/websites-ibrwe2159f50/14.0/mac/11.0).\n- Learn about [Firefox's performance settings](https://support.mozilla.org/en-US/kb/performance-settings).\n\nMap initialization changes on February 20, 2025\n\nIf you created an experimental `v=alpha` Maps JavaScript API 3D map before\nFebruary 20th 2025 (prior to version 3.60.1) and encounter a\nmap error or black or blank map, you need to update your code\nto continue using the Maps JavaScript API 3D map features.\n\nA new `mode` option on `Map3DElement` must now be set for 3D Map to be rendered\n(2 new values `HYBRID` and `SATELLITE` are available). The existing\n`defaultLabelsDisabled` option is removed, set the mode to either `HYBRID` or\n`SATELLITE`.\n\n- [Release Notes](https://developers.google.com/maps/documentation/javascript/releases#3.60.1)\n- Updated [Simple 3D Map Code sample](https://developers.google.com/maps/documentation/javascript/examples/3d/simple-map)"]]
