This guide provides solutions to common problems you might encounter while using data layers in your projects.
Data layer not visible on the map
If a data layer is not visible on the map, it may be due to one of the following:
- Check visibility: Verify that Show feature is selected next to the layer in the left-hand panel.
- Adjust opacity: Drag the opacity slider for the layer to the right to make it more opaque.
- Zoom level: Some layers may only be visible at certain zoom levels. Try zooming in or out.
- Geographic coverage: Verify that your current view is within the layer's data coverage area.
- Upgrade status: If it's a premium layer, confirm your Professional or Professional Advanced plan is active.
Layer unavailable in a project (warning icon)
A warning icon indicates the layer is either temporarily unavailable, has been deprecated, or requires an upgrade to use.
- Temporarily unavailable: The publisher is working on the layer. It should appear automatically when fixed.
- Deprecated: The layer is no longer supported. You can delete it from your project. Look for recommendations in the data catalog for similar data.
- Upgrade required: If it's a premium layer, and your trial ended or plan was canceled, the layer is no longer accessible. Upgrade your plan to regain access.
Cannot add a layer to a project
- Login: Verify you are logged into Earth. The data catalog requires you to be logged in to add layers.
- Map projects: Verify you're working in a map project saved in Google Drive. Layers are not available in local KML files.
- Internet connection: Verify you have a stable internet connection.