L'API
Google Business Performance propose une
NOUVELLE méthode qui permet d'extraire plusieurs `DailyMetrics` avec une seule requête API.
Consultez le
planning d'abandon et les instructions pour migrer de la méthode API reportInsights v4 à l'API Google Business Profile Performance.
Utiliser les données sur les avis
Restez organisé à l'aide des collections
Enregistrez et classez les contenus selon vos préférences.
Ce tutoriel vous explique comment répertorier, renvoyer, répondre et supprimer un avis. L'API Google My Business vous permet d'utiliser les données sur les avis pour effectuer les actions suivantes :
Avant de commencer
Avant d'utiliser l'API Google My Business, vous devez enregistrer votre application et obtenir des identifiants OAuth 2.0. Pour en savoir plus sur la manière de vous lancer avec l'API Google My Business, consultez la section Configuration de base.
Répertorier tous les avis
Vous pouvez répertorier tous les avis associés à un établissement afin d'en effectuer un audit groupé. Utilisez l'API accounts.locations.reviews.list pour renvoyer tous les avis associés à un établissement.
Pour renvoyer tous les avis associés à un établissement, utilisez le code suivant :
GET
https://mybusiness.googleapis.com/v4/accounts/{accountId}/locations/{locationId}/reviews
La fonction suivante utilise Mybusiness.Accounts.Locations.Reviews.List
.
/**
* Returns a list of reviews.
* @param locationName Name of the location to retrieve reviews for.
* @return List<Reviews> A list of reviews.
* @throws Exception
*/
public static List<Review> listReviews(String locationName) throws Exception {
Mybusiness.Accounts.Locations.Reviews.List reviewsList =
mybusiness.accounts().locations().reviews().list(locationName);
ListReviewsResponse response = accountsList.execute();
List<Reviews> reviews = response.getReviews();
for (Reviews review : reviews) {
System.out.println(review.toPrettyString());
}
return reviews;
}
Obtenir un avis spécifique
Vous pouvez afficher un avis spécifique en fonction de son nom. Utilisez l'API accounts.locations.reviews.get pour renvoyer un avis spécifique associé à un établissement.
Pour renvoyer un avis spécifique, utilisez le code suivant :
GET
https://mybusiness.googleapis.com/v4/accounts/{accountId}/locations/{locationId}/reviews/{reviewId}
La fonction suivante utilise Mybusiness.Accounts.Locations.Reviews.Get
.
/**
* Demonstrates getting a review by name.
* @param reviewName The name (resource path) of the review to retrieve.
* @return Account The requested review.
*/
private static Review getReview(String reviewName) throws Exception {
Mybusiness.Accounts.Locations.Reviews.Get review =
mybusiness.accounts().locations().reviews().get(reviewName);
Review response = review.execute();
return response;
}
Données supplémentaires
La bibliothèque cliente Java vous donne accès à d'autres données de champs pour les différentes instances d'avis. Utilisez les méthodes suivantes pour renvoyer des données supplémentaires relatives aux avis :
getReviewId()
getComment()
getReviewer()
getStarRating()
getCreateTime()
getReviewReply()
Obtenir des avis concernant différents établissements
Vous pouvez obtenir des avis concernant différents établissements. Utilisez l'API accounts.locations.batchGetReviews pour renvoyer des avis concernant différents établissements via une seule requête.
Pour renvoyer des avis concernant différents établissements, procédez comme suit :
POST
https://mybusiness.googleapis.com/v4/accounts/{accountId}/locations:batchGetReviews
{
"locationNames": [
string
],
"pageSize": number,
"pageToken": string,
"orderBy": string,
"ignoreRatingOnlyReviews": boolean
}
Répondre à un avis
Répondez à un avis spécifique ou créez une réponse si elle n'existe pas. Utilisez l'API accounts.locations.reviews.updateReply pour répondre à un avis spécifique associé à un établissement.
Pour répondre à un avis spécifique, utilisez le code suivant :
PUT
https://mybusiness.googleapis.com/v4/accounts/{accountId}/locations/{locationId}/reviews/{reviewId}/reply
{
comment: "Thank you for visiting our business!"
}
La fonction suivante utilise Mybusiness.accounts.locations.reviews.reply
.
/*
* Updates the reply for a location review.
* If a review does not exist, creates a new one.
* @param reviewName Name of the review being responded to.
* @param comment A string containing the review response body.
* @throws IOException
*/
private static Reply reply(String reviewName, String comment) throws IOException {
MyBusiness.Accounts.Locations.Reviews.Reply reply =
mybusiness().accounts().locations().reviews().reply(reviewName, comment);
Reply response = reviewReply.execute();
return response;
}
Supprimer une réponse à un avis
Vous pouvez supprimer une réponse à un avis spécifique. Utilisez l'API accounts.locations.reviews.deleteReply pour supprimer une réponse à un avis spécifique associé à un établissement.
Pour supprimer une réponse spécifique à un avis, utilisez le code suivant :
DELETE
https://mybusiness.googleapis.com/v4/accounts/{accountId}/locations/{locationId}/reviews/{reviewId}/reply
La fonction suivante utilise Mybusiness.Accounts.Locations.Reviews.DeleteReply
.
/**
* Demonstrates deleting a review reply by name.
* @param reviewName The name (resource path) of the review reply to delete.
* @return Account The requested review.
*/
private static DeleteReply deleteReply(String reviewName) throws Exception {
Mybusiness.Accounts.Locations.Reviews.DeleteReply toDelete =
mybusiness.accounts().locations().reviews().deleteReply(reviewName);
DeleteReply response = toDelete.execute();
return response;
}
Sauf indication contraire, le contenu de cette page est régi par une licence Creative Commons Attribution 4.0, et les échantillons de code sont régis par une licence Apache 2.0. Pour en savoir plus, consultez les Règles du site Google Developers. Java est une marque déposée d'Oracle et/ou de ses sociétés affiliées.
Dernière mise à jour le 2025/08/29 (UTC).
[[["Facile à comprendre","easyToUnderstand","thumb-up"],["J'ai pu résoudre mon problème","solvedMyProblem","thumb-up"],["Autre","otherUp","thumb-up"]],[["Il n'y a pas l'information dont j'ai besoin","missingTheInformationINeed","thumb-down"],["Trop compliqué/Trop d'étapes","tooComplicatedTooManySteps","thumb-down"],["Obsolète","outOfDate","thumb-down"],["Problème de traduction","translationIssue","thumb-down"],["Mauvais exemple/Erreur de code","samplesCodeIssue","thumb-down"],["Autre","otherDown","thumb-down"]],["Dernière mise à jour le 2025/08/29 (UTC)."],[[["\u003cp\u003eThis tutorial demonstrates how to interact with Google My Business reviews, including listing, retrieving, replying to, and deleting them using the Google My Business API.\u003c/p\u003e\n"],["\u003cp\u003eYou can manage reviews for individual or multiple locations, retrieve specific review details (like comment, rating, reviewer), and programmatically reply to or delete review responses.\u003c/p\u003e\n"],["\u003cp\u003eBefore using the API, ensure your application is registered and has obtained OAuth 2.0 credentials, and for reply functionality, your G Suite administrator has enabled the necessary Google services.\u003c/p\u003e\n"],["\u003cp\u003eThe tutorial provides code samples in Java and HTTP request formats for various review operations.\u003c/p\u003e\n"],["\u003cp\u003eAdditional data fields are accessible through the Java Client Library for more detailed review information.\u003c/p\u003e\n"]]],[],null,["# Work with review data\n\n\u003cbr /\u003e\n\nThis tutorial shows you how to list, return, reply, and delete a review. The\nGoogle My Business API provides you with the ability to work with review data to\nperform the following operations:\n\n- [List all reviews](#list_all_reviews).\n- [Get a specific review](#get_a_specific_review).\n- [Get reviews from multiple locations](#get_reviews_from_multiple_locations).\n- [Reply to a review](#reply_to_a_review).\n- [Delete a review reply](#delete_a_review_reply).\n\nBefore you begin\n----------------\n\nBefore you use the Google My Business API, you need to register your\napplication and obtain OAuth 2.0 credentials. For details on how to get started\nwith the Google My Business API, see\n[Basic setup](/my-business/content/basic-setup).\n\nList all reviews\n----------------\n\nList all reviews of a location to audit reviews in bulk. Use the\n[accounts.locations.reviews.list](/my-business/reference/rest/v4/accounts.locations.reviews/list)\nAPI to return all of the reviews associated with a location.\n\nTo return all reviews associated with a location, use the following:\nHTTP \n\n```\nGET\nhttps://mybusiness.googleapis.com/v4/accounts/{accountId}/locations/{locationId}/reviews\n```\nJava\n\nThe following function uses `Mybusiness.Accounts.Locations.Reviews.List`. \n\n```java\n/**\n * Returns a list of reviews.\n * @param locationName Name of the location to retrieve reviews for.\n * @return List\u003cReviews\u003e A list of reviews.\n * @throws Exception\n */\npublic static List\u003cReview\u003e listReviews(String locationName) throws Exception {\n Mybusiness.Accounts.Locations.Reviews.List reviewsList =\n mybusiness.accounts().locations().reviews().list(locationName);\n ListReviewsResponse response = accountsList.execute();\n List\u003cReviews\u003e reviews = response.getReviews();\n\n for (Reviews review : reviews) {\n System.out.println(review.toPrettyString());\n }\n return reviews;\n}\n```\n\nGet a specific review\n---------------------\n\nReturn a specific review by name. Use the\n[accounts.locations.reviews.get](/my-business/reference/rest/v4/accounts.locations.reviews/get)\nAPI to return a specific review associated with a location.\n\nTo return a specific review, use the following:\nHTTP \n\n```\nGET\nhttps://mybusiness.googleapis.com/v4/accounts/{accountId}/locations/{locationId}/reviews/{reviewId}\n```\nJava\n\nThe following function uses `Mybusiness.Accounts.Locations.Reviews.Get`. \n\n```java\n/**\n * Demonstrates getting a review by name.\n * @param reviewName The name (resource path) of the review to retrieve.\n * @return Account The requested review.\n */\nprivate static Review getReview(String reviewName) throws Exception {\n Mybusiness.Accounts.Locations.Reviews.Get review =\n mybusiness.accounts().locations().reviews().get(reviewName);\n Review response = review.execute();\n\n return response;\n}\n```\n\n### Additional data\n\nThe Java Client Library gives you access to additional field data for review\ninstances. Use the following methods to return additional data about reviews:\n\n- `getReviewId()`\n- `getComment()`\n- `getReviewer()`\n- `getStarRating()`\n- `getCreateTime()`\n- `getReviewReply()`\n\nGet reviews from multiple locations\n-----------------------------------\n\nGet reviews from multiple locations. Use the\n[accounts.locations.batchGetReviews](https://developers.google.com/my-business/reference/rest/v4/accounts.locations/batchGetReviews)\nAPI to return reviews from multiple locations in a single request.\n\nTo return reviews from multiple locations, use the following:\nHTTP\n\n\u003cbr /\u003e\n\n```\nPOST\nhttps://mybusiness.googleapis.com/v4/accounts/{accountId}/locations:batchGetReviews\n\n{\n \"locationNames\": [\n string\n ],\n \"pageSize\": number,\n \"pageToken\": string,\n \"orderBy\": string,\n \"ignoreRatingOnlyReviews\": boolean\n}\n```\n\n\u003cbr /\u003e\n\n\u003cbr /\u003e\n\nReply to a review\n-----------------\n\n| **Important:** In order to use this functionality, you need to ensure that your G Suite Organization Administrator has enabled Google Search and/or Google Maps as services for your account, along with Business Profile. If you experience any issues, contact your Administrator. To learn more, see [Who is my administrator?](https://support.google.com/a/answer/6208960), [Control who can access G Suite and Google services](https://support.google.com/a/answer/182442), and [Apply policies to different users](https://support.google.com/a/topic/1227584).\n\nReply to a specific review, or create a new reply if one doesn't exist. Use the\n[accounts.locations.reviews.updateReply](/my-business/reference/rest/v4/accounts.locations.reviews/updateReply)\nAPI to reply to a specific review associated with a location.\n\nTo reply to a specific review, use the following:\nHTTP \n\n```\nPUT\nhttps://mybusiness.googleapis.com/v4/accounts/{accountId}/locations/{locationId}/reviews/{reviewId}/reply\n\n{\n comment: \"Thank you for visiting our business!\"\n}\n```\nJava\n\nThe following function uses `Mybusiness.accounts.locations.reviews.reply`. \n\n```java\n/*\n * Updates the reply for a location review.\n * If a review does not exist, creates a new one.\n * @param reviewName Name of the review being responded to.\n * @param comment A string containing the review response body.\n * @throws IOException\n */\nprivate static Reply reply(String reviewName, String comment) throws IOException {\n\n MyBusiness.Accounts.Locations.Reviews.Reply reply =\n mybusiness().accounts().locations().reviews().reply(reviewName, comment);\n\n Reply response = reviewReply.execute();\n\n return response;\n}\n```\n\nDelete a review reply\n---------------------\n\nDelete a reply to a specific review. Use the\n[accounts.locations.reviews.deleteReply](/my-business/reference/rest/v4/accounts.locations.reviews/deleteReply)\nAPI to delete a reply to a specific review associated with a location.\n\nTo delete a specific reply to a review, use the following:\nHTTP \n\n```\nDELETE\nhttps://mybusiness.googleapis.com/v4/accounts/{accountId}/locations/{locationId}/reviews/{reviewId}/reply\n```\nJava\n\nThe following function uses `Mybusiness.Accounts.Locations.Reviews.DeleteReply`. \n\n```java\n/**\n * Demonstrates deleting a review reply by name.\n * @param reviewName The name (resource path) of the review reply to delete.\n * @return Account The requested review.\n */\nprivate static DeleteReply deleteReply(String reviewName) throws Exception {\n Mybusiness.Accounts.Locations.Reviews.DeleteReply toDelete =\n mybusiness.accounts().locations().reviews().deleteReply(reviewName);\n DeleteReply response = toDelete.execute();\n\n return response;\n}\n```"]]