ServerEvent

An event that occurred server side that is related to a conversation between an agent and a user.

For example, if the bot sets a TTL for the message and the TTL expires, this event will be fired to notify the partner that the bot message timed out.

The ServerEvent appears in the "data" field of the "message" object that the agent receives from its Pub/Sub subscription. The "data" field is a base64-encoded string that the agent must decode to match the ServerEvent structure.

JSON representation
{ "phoneNumber": string, "agentId": string, "messageId": string, "eventType": enum (ServerEvent.EventType), "eventId": string, "sendTime": string }

Fields
phoneNumber	string Phone number (in E.164 format) of the user involved in the event.
agentId	string The agent's unique identifier. Set by RCS Business Messaging.
messageId	string The RCS message ID of the message that is associated with the event.
eventType	enum (ServerEvent.EventType) Type of the event.
eventId	string A unique event ID assigned for the event instance.
sendTime	string (Timestamp format) Time at which the server sends the event. Uses RFC 3339, where generated output will always be Z-normalized and uses 0, 3, 6 or 9 fractional digits. Offsets other than "Z" are also accepted. Examples: "2014-10-02T15:01:23Z", "2014-10-02T15:01:23.045123456Z" or "2014-10-02T15:01:23+05:30".