UserMessage

A message that a user sent to the agent.

The UserMessage appears in the "data" field of the "message" object that the agent receives from its Google Cloud Pub/Sub subscription. The "data" field is a base64-encoded string that the agent must decode to match the UserMessage structure.

JSON representation

JSON representation
{ "senderPhoneNumber": string, "messageId": string, "sendTime": string, "agentId": string, // Union field `content` can be only one of the following: "text": string, "userFile": { object (`UserFile`) }, "location": { object (`LatLng`) }, "suggestionResponse": { object (`SuggestionResponse`) } // End of list of possible types for union field `content`. }

{
  "senderPhoneNumber": string,
  "messageId": string,
  "sendTime": string,
  "agentId": string,

  // Union field content can be only one of the following:
  "text": string,
  "userFile": {
    object (UserFile)
  },
  "location": {
    object (LatLng)
  },
  "suggestionResponse": {
    object (SuggestionResponse)
  }
  // End of list of possible types for union field content.
}

Fields
`senderPhoneNumber`	`string` Phone number (in E.164 format) of the user that sent the message.
`messageId`	`string` A unique message ID, assigned by the sending user's RCS client. Agents should treat messages with the same (messageId, senderPhoneNumber) pair as unintended duplicates.
`sendTime`	`string (Timestamp format)` Time at which the message was sent. A timestamp in RFC3339 UTC "Zulu" format, with nanosecond resolution and up to nine fractional digits. Examples: `"2014-10-02T15:01:23Z"` and `"2014-10-02T15:01:23.045123456Z"`.
`agentId`	`string` The agent's unique identifier. Set by RCS Business Messaging.
Union field `content`. Content of the message `content` can be only one of the following:
`text`	`string` Text, specifically a string created through organic user typing and not a suggested reply.
`userFile`	`object (UserFile)` Media file.
`location`	`object (LatLng)` Location. Note that this is not necessarily the user's location. A user is able to send arbitrary locations to an agent.
`suggestionResponse`	`object (SuggestionResponse)` Response generated by a user tapping a suggested reply or action.