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This page shows how to create an issue in Google Issue
Tracker.
To create an issue, you must be signed in to a Google Account. You also must
have Create Issues or Admin Componentspermission for the component where the issue will
be created. If you have Comment on Issues permission, you may set the issue
title and description only. If you have Edit Issues permission, you can set
other fields.
Templates
Templates in Google Issue Tracker specify default values for fields in new
issues in a component. Each component has a default
template but may have additional templates as configured by the Google employee
who is responsible for managing it. Public and partner users cannot create or
modify the templates associated with a component.
Choose a template
When you create an issue in Issue Tracker, the
default template for the component is automatically selected. If additional
templates are available, you can select them from the Template drop-down
list on the Create Issue page.
When you select a template, the fields in the page are automatically populated
with the default values defined.
Issue Tracker opens the Create Issue page and has the Component
field selected. This field shows a drop-down list of components.
Use the drop-down list to find the component where you want to create
the issue. You can only find components where you have Create Issues or
Admin Components permission.
(Optional) Choose a template that best applies to
the issue you are reporting. Some components only have a default template.
Enter a title in the Title field. The title is displayed when you
view the details of the issue, as well as in search results, hotlists and
other places where you are viewing lists of issues.
Select a priority from the Priority drop-down list. The
Priority field is only visible if you have Edit Issues permission.
Select the issue type from the Type drop-down list. The Type
field is only visible if you have Edit Issues permission.
(Optional) Designate an assignee or add email addresses (including
mailing list addresses) to the Collaborators and CC lists. These
fields are only visible if you have Edit Issues permission.
(Recommended) Enter a description for the issue in the Description
field. This field might already be partially populated for you if
description text is provided by the selected template. You can also check
the Markdown option to write the description as
markdown text.
(Optional) Add attachments from your computer or from a Drive location.
(Optional) Fill in the advanced fields for the issue.
You can view these fields by toggling the Advanced fields panel. The
Advanced fields panel is only visible if you have Edit Issues
permission. In most cases, you can skip advanced fields when creating an
issue. However, some components require you to enter values for them. If
this is the case, the Advanced fields section appears automatically, and
the required fields are marked with an asterisk (*).
Click the Create button to submit the issue or click Create & Start
Another to submit the issue and open a new Create Issue page
pre-populated with the values used for the issue you just created.
Create an issue based on an existing one
You can also create an issue based on an existing one. This method can save you
time by using the existing issue to pre-fill certain fields.
To create an issue based on an existing one:
Open the existing issue.
Click the button next to Create.
Choose how you want to create the new issue from the drop-down list. The
options in the drop-down list vary depending on the page that you are
viewing. The button only becomes visible if there is at least one option
available.
There are 7 possible options.
Option
Description
Appears when
In Same Component
Starts a new issue with
component set to the
current component.
(1) Managing a component,
(2) Viewing issues in a
component, (3) Viewing an
issue
Similar To Current
Issue
Starts a new issue with
the fields of the
current issue copied to
the new issue.
Viewing an issue
Blocked By Current
Issue
Starts a new issue with
the current issue as a
blocking issue.
Viewing an issue
Blocking Current
Issue
Starts a new issue with
the current issue as a
blocked issue.
Viewing an issue
Parent Of Current
Issue
Starts a new issue with
the current issue as a
child issue.
Viewing an issue
Child Of Current
Issue
Starts a new issue with
the current issue as a
parent issue.
Viewing an issue
In Same Hotlist
Starts a new issue with
the current hotlist
added to it.
(1) Managing a hotlist,
(2) Viewing issues under a
hotlist
All rights reserved. Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2025-02-14 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-02-14 UTC."],[[["\u003cp\u003eIssue creation in Google Issue Tracker requires a Google account and specific permissions (Create Issue, Admin, Comment on Issues, or Edit Issues) depending on the desired actions.\u003c/p\u003e\n"],["\u003cp\u003eTemplates, defined by Google employees, provide default field values for new issues within a component and can be selected during issue creation to streamline the process.\u003c/p\u003e\n"],["\u003cp\u003eThe process of creating an issue involves selecting a component, entering details such as title, priority, type, and description, and optionally adding attachments and configuring advanced fields.\u003c/p\u003e\n"],["\u003cp\u003eIssue Tracker provides options to create new issues based on existing ones, leveraging information like component, hotlist, or even copying field values for efficiency.\u003c/p\u003e\n"],["\u003cp\u003eUsers can explore further information regarding issues, components, and managing issues through provided links.\u003c/p\u003e\n"]]],[],null,["This page shows how to create an [issue](../concepts/issues) in Google Issue\nTracker.\n\nTo create an issue, you must be signed in to a Google Account. You also must\nhave **Create Issues** or **Admin Components**\n[permission](../concepts/access-control) for the component where the issue will\nbe created. If you have **Comment on Issues** permission, you may set the issue\ntitle and description only. If you have **Edit Issues** permission, you can set\nother fields.\n\nTemplates\n\nTemplates in Google Issue Tracker specify default values for fields in new\nissues in a [component](../concepts/components). Each component has a default\ntemplate but may have additional templates as configured by the Google employee\nwho is responsible for managing it. Public and partner users cannot create or\nmodify the templates associated with a component.\n\nChoose a template\n\nWhen you [create an issue](../guides/create-issue-ui) in Issue Tracker, the\ndefault template for the component is automatically selected. If additional\ntemplates are available, you can select them from the **Template** drop-down\nlist on the **Create Issue** page.\n\nWhen you select a template, the fields in the page are automatically populated\nwith the default values defined.\n\nCreate an issue\n\nTo create an issue:\n\n1. [Open Issue Tracker](../guides/access-ui) in your web browser.\n\n2. Click **Create Issue**.\n\n Issue Tracker opens the **Create Issue** page and has the **Component**\n field selected. This field shows a drop-down list of components.\n\n3. Use the drop-down list to [find the component](/issue-tracker/guides/find-a-component) where you want to create\n the issue. You can only find components where you have **Create Issues** or\n **Admin Components** permission.\n\n4. (Optional) Choose a [template](../concepts/templates) that best applies to\n the issue you are reporting. Some components only have a default template.\n\n5. Enter a [title](../references/glossary-of-fields#title) in the **Title** field. The title is displayed when you\n view the details of the issue, as well as in search results, hotlists and\n other places where you are viewing lists of issues.\n\n6. Select a [priority](../references/glossary-of-fields#priority) from the **Priority** drop-down list. The\n **Priority** field is only visible if you have **Edit Issues** permission.\n\n7. Select the issue [type](../references/glossary-of-fields#type) from the **Type** drop-down list. The **Type**\n field is only visible if you have **Edit Issues** permission.\n\n8. (Optional) Designate an [assignee](../references/glossary-of-fields#assignee) or add email addresses (including\n mailing list addresses) to the [Collaborators](../references/glossary-of-fields#collaborators) and [CC](../references/glossary-of-fields#cc) lists. These\n fields are only visible if you have **Edit Issues** permission.\n\n | Depending on your [email notification settings](/issue-tracker/guides/set-notification-preferences), you might need to add yourself to the CC list to receive notifications.\n9. (Recommended) Enter a [description](../references/glossary-of-fields#description) for the issue in the **Description**\n field. This field might already be partially populated for you if\n description text is provided by the selected template. You can also check\n the **Markdown** option to write the description as\n [markdown](https://commonmark.org) text.\n\n10. (Optional) Add attachments from your computer or from a Drive location.\n\n11. (Optional) Fill in the advanced fields for the issue.\n\n You can view these fields by toggling the **Advanced fields** panel. The\n **Advanced fields** panel is only visible if you have **Edit Issues**\n permission. In most cases, you can skip advanced fields when creating an\n issue. However, some components require you to enter values for them. If\n this is the case, the **Advanced fields** section appears automatically, and\n the required fields are marked with an asterisk (\\*).\n\n12. Click the **Create** button to submit the issue or click **Create \\& Start\n Another** to submit the issue and open a new **Create Issue** page\n pre-populated with the values used for the issue you just created.\n\n| Hover over the name of a field in the Create Issue page to view a field description.\n\nCreate an issue based on an existing one\n\nYou can also create an issue based on an existing one. This method can save you\ntime by using the existing issue to pre-fill certain fields.\n\nTo create an issue based on an existing one:\n\n1. Open the existing issue.\n\n2. Click the button next to **Create**.\n\n3. Choose how you want to create the new issue from the drop-down list. The\n options in the drop-down list vary depending on the page that you are\n viewing. The button only becomes visible if there is at least one option\n available.\n\nThere are 7 possible options.\n\n| Option | Description | Appears when |\n|------------------------------|----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|\n| **In Same Component** | Starts a new issue with component set to the current component. | (1) Managing a component, (2) Viewing issues in a component, (3) Viewing an issue |\n| **Similar To Current Issue** | Starts a new issue with the fields of the current issue copied to the new issue. | Viewing an issue |\n| **Blocked By Current Issue** | Starts a new issue with the current issue as a blocking issue. | Viewing an issue |\n| **Blocking Current Issue** | Starts a new issue with the current issue as a blocked issue. | Viewing an issue |\n| **Parent Of Current Issue** | Starts a new issue with the current issue as a child issue. | Viewing an issue |\n| **Child Of Current Issue** | Starts a new issue with the current issue as a parent issue. | Viewing an issue |\n| **In Same Hotlist** | Starts a new issue with the current hotlist added to it. | (1) Managing a hotlist, (2) Viewing issues under a hotlist |\n\n| The **Similar To Current Issue** option does not copy the changelist, duplicate issue ID, CC or reporter fields from the original issue.\n\nWhat's next\n\n- [Learn more about issues](../concepts/issues)\n- [Learn more about components](../concepts/components)\n- [View and edit issues](/issue-tracker/guides/edit-issue-ui)"]]
