Production Review

Production testing is a comprehensive review of your Feed uploads, Booking Server, and Real-Time Updates.

You can request a review for your integration after all the Production steps are completed in your End-to-End Onboarding Plan. To review your integration, you can submit test cases to the Actions Center Support Team through a form.

Testing runs across several consecutive days and takes up to seven business days to complete, if no issues are found. If the team finds issues that need to be resolved, they will reach out to you to correct them. You can request a new review after you resolve the issues. Testing resets and begins from scratch.

After completing review, you'll receive a launch readiness questionnaire to confirm the details of your launch which includes launch date and PR (Public Relations) materials.

Request review

After completion of self-test and the Production portion of the End-to-End Onboarding Plan milestones, create a new case in the Partner Portal to request review. When you press the link, you'll receive a form from the Actions Center Support Team to submit specific merchants and bookings to test your Production integration.

Note: After you have requested testing, keep your integration in a healthy state. Continue your daily Feed upload cycle, and verify that your BookingServer endpoints are responsive. Keep the Sandbox portion of your End-to-End Onboarding Plan green to verify that there are no delays in your testing schedule.

When we test your Production integration, compose any press release material that you want to send after your integration goes live. After testing is complete you need to get it approved before we can schedule your launch.

Test cases

The following are some of the end-to-end tests that are performed as part of both Sandbox and Production testing:

• Make a booking through the Actions Center and confirm that the booking shows up correctly in your system.
• Check that the confirmation emails are sent out and that the time and booking listed are correct.
• Cancel the booking through the Actions Center and confirm that it's cancelled correctly in your system.
• Book another appointment through the Actions Center and trigger the cancellation from your system with the Booking Notification API.
• Remove a particular slot from your system and check to see if it's removed properly on the Actions Center through BatchAvailabilityLookupResponse.
• Modify a booking from the Actions Center and confirm that the modified booking shows up correctly in your system.
• Click various slots to verify that there are no BatchAvailabilityLookup errors.