| Issue | Task | Resolution |
|---|---|---|
| Unable to update contact information | Configure contacts | Verify that you use the Gmail account associated with your Actions Center account to add new contacts and grant additional administrator access. |
| Connection denied | Upload your public SSH key | Generate a new key. |
| SFTP time out | Upload your public SSH key | Failure in file upload due to a sporadic issue. Set up a retry mechanism so that if the file upload fails, a new attempt is made. |
| Cloud project ID issues | Enable Cloud API |
|
| Brand ID setup issues | Configure your brand | The default brand ID isn't editable. To update all other fields of the default brand, click the three dot Brand actions in the Actions Center brand configurations. |
Common Issues
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Last updated 2025-09-18 UTC.