AI-generated Key Takeaways
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The Waitlist integration allows users to join a merchant's waitlist directly through Google Maps or Google Search.
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To start an integration, review eligibility criteria, read the overview, and complete the Interest form or contact Google business development.
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Existing Reservations End-to-End or Business Link integrations require filing a new support case to add the Waitlist integration.
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Add-ons and special features can be enabled on an active Waitlists integration by filing a new support case or following provided documentation.
The Waitlist integration allows users to add themselves directly to a merchant's waitlist via Google Maps or Google Search.

How to get started
To begin an integration, complete the following steps:
- Review Merchant and service eligibility criteria and policy documentation.
- Read the overview of your integration type.
- Complete the
Interest form or work with your Google business
development contact to begin the integration.
- If you already have an existing Reservations End-to-End or Business Link integration, file a new support case indicating the additional integration or add-on that you'd like to request.
Add-Ons
To enable these features on your active Reservations Waitlists integration, please file a new support case
Special Features
Special features can be enabled at any time by following the attached documentation
- Adding options for party sizes above the maximum
- Adding a special request box
- Adding merchant-specific terms