Best Practices

Feed uploads

Although your first few feeds can be manually uploaded to the Actions Center, Feed uploads must be automated at a frequency of once daily. All uploads must include all inventory for the next 30 days, unless your inventory extends to 60 or 90 days, in which full inventory for the full extended inventory is expected.

Note: Don't use testing data in an attempt to complete milestones. Accurately map the seating inventory, and adjust inventory using your feeds. For more details, see Structuring availability data for reservations or contact support.

Remove inventory

Merchant offboarding

If you no longer represent a merchant and need to remove their inventory, use the following steps:

1. Remove all future availability for the merchant. This prevents the merchant from being bookable in the Knowledge Panel.
2. On the day of the last booking made through the Actions Center, remove the merchant from your Merchant Feed.

Temporary removal

If you need to temporarily remove inventory for a merchant, use the following steps:

1. In the Booking Server, respond to all BatchAvailabilityLookup requests with availability as False for the merchant.
2. Remove any future availability from the next Feed upload cycle.

Re-introduce inventory

If you have removed inventory and want to re-add, verify that you have added the Merchant, Service, and any Availability to your next Feed upload. The inventory is added after the feeds are processed.