Common Issues

Issue Type Resolution
Harpoon time out errors Response time Respond to requests with less than 1.5 seconds.
slot_unavailable BatchAvailabilityLookup slot click Filter the slots during BatchAvailabilityLookup if not available.
Booking Server credentials error Credentials expired Update credentials for every six months.
Cause_unspecified Response missing details Need to mention the cause in the response for any failures in the booking requests.
Response slot mismatch as per request Incorrect response for request Provide response with the details as per request, such as start_sec.