Google Meet Parameters

This document lists the parameters for various types of Google Meet activity events. You can retrieve these events by calling CustomerUsageReports.get() with applicationName=meet.

All Hangouts related metrics that were provided under the Google+ metrics group have been migrated to a newly introduced metrics group called Meet.

This document lists the parameters you can use with the Reports API to obtain details about the duration, size, and device-specific characteristics of the Meet calls across your organization. These metrics reflect aggregated activity across all calls joining to Meet meetings organized by users in your organization.

For more information on migrating from the Hangouts metrics under the Google+ metrics group to the new Metrics, check the migration guide.

Concepts

Meetings

A meeting is the connection of two or more concurrent calls to the same Meet meeting. The reporting metrics consider only meetings directly set up and owned by users within your organization. However, metrics about your meetings do include internal, external, and PSTN (public switched telephone network) participants. By contrast, your reports do not include any activity from meetings arranged by other organizations, even if some of the participants are users from your own organization.

The API calculates meeting duration as the sum of all the intervals with an overlap of two or more calls. The diagram below illustrates how the meeting duration is calculated.

Meet meeting details

The report includes both meetings and calls for the day in which the meeting ends.

Calls

A call is a connection from a client to a Meet meeting. The client can be a mobile app, a web app, or a Chrome device. Each connection counts as a separate call. For example, a single user joining from both a phone and a desktop counts as two separate calls. Or, an interrupted connection that is re-initiated by the same user counts as two separate calls. Call duration refers to the total duration of a given connection, even if there is only one client connected to the meeting at a given point during that call.

Meet reports also consider each client type independently to show usage over different devices. The following table lists the supported client types.

Client type Description
android Any Android phone or tablet using the native Meet application.
chromebox Chromebox for Meetings devices.
chromebase Standalone Chromebase for Meetings devices.
ios Any iOS phone or tablet using the native Meet application.
jamboard Jamboard whiteboards joining a Meet meeting.
web Any call using the web interface independently of the hardware, operating system, or browser.
unknown_client An unidentified client type.

Chrome devices

Usage of Chrome devices for meetings is divided into two client types based on form factor:

  • Chromebases are simple all-in-one devices to connect to meetings.
  • Chromeboxes are compact computing devices attached to a TV to connect to meetings.

PSTN calls

Participants that connect to a meeting using dial-in or dial-out are considered to be neither internal nor external participants. Instead they are accounted for in the following metrics: num_calls_by_pstn_in_users, total_call_minutes_by_pstn_in_users, num_meetings_with_pstn_in_users, num_calls_by_pstn_out_users, total_call_minutes_by_pstn_out_users, and num_meetings_with_pstn_out_users.

Meets reporting time zone

Meet reporting aggregates activity for a single day and sends the report for a single day's activity on the following calendar day. All metrics summarize only activity for the day of the report, considering only finished meetings. All reports use days in the PST time zone, which means that an organization based in Tokyo will receive daily reports that lag 16 hours behind the organization's actual work day. Therefore, meetings that that begin before midnight PST (e.g. 3:30 p.m. JST) on Tuesday, and end after midnight PST on Wednesday (e.g. 4:30 JST) are reported on the second day, once the meeting is over.

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Name Type Description
average_meeting_minutes integer This indicates a customer's average duration of meetings in minutes.
average_meeting_minutes_with_11_to_15_calls integer This indicates a customer's average duration of meetings in minutes broken down by a maximum of 11 to 15 concurrent calls.
average_meeting_minutes_with_16_to_25_calls integer This indicates a customer's average duration of meetings in minutes broken down by maximum of 16 to 25 concurrent calls.
average_meeting_minutes_with_26_to_50_calls integer This indicates a customer's average duration of meetings in minutes broken down by maximum of 26 to 50 concurrent calls.
average_meeting_minutes_with_2_calls integer This indicates a customer's average duration of meetings in minutes broken down by maximum of 2 concurrent calls.
average_meeting_minutes_with_3_to_5_calls integer This indicates a customer's average duration of meetings in minutes broken down by maximum of 3 to 5 concurrent calls.
average_meeting_minutes_with_6_to_10_calls integer This indicates a customer's average duration of meetings in minutes broken down by maximum of 6 to 10 concurrent calls.
lonely_meetings integer The number of meetings that have less than 2 concurrent calls. These meetings are not counted in num_meetings and related metrics.
max_concurrent_usage_chromebase integer The number of Chromebase devices connected to internal meetings at the same time.
max_concurrent_usage_chromebox integer The number of Chromebox devices connected to internal meetings at the same time.
num_1day_active_users integer The number of users active in the previous day.
num_30day_active_users integer The number of users active in the previous month.
num_7day_active_users integer The number of users active in the previous week.
num_calls integer The total number of calls organized by users.
num_calls_android integer The total number of calls on the date of the report from Android devices.
num_calls_by_external_users integer The total number of calls by external users to meetings on the date of the report.
num_calls_by_internal_users integer The total number of calls by internal users to meetings on the date of the report.
num_calls_by_pstn_in_users integer The total number of PSTN calls that dialed-in to meetings on the date of the report
num_calls_by_pstn_out_users integer The total number of PSTN calls that dialed-out from meetings on the date of the report
num_calls_chromebase integer The total number of calls on the date of the report by Chromebase devices.
num_calls_chromebox integer The total number of calls on the date of the report by Chromebox devices.
num_calls_ios integer The total number of calls on the date of the report by iOS devices.
num_calls_jamboard integer The total number of calls on the date of the report by Jamboards.
num_calls_unknown_client integer The total number of calls on the date of the report by unknown clients.
num_calls_web integer The total number of calls on the date of the report by web clients.
num_meetings integer The total number of Meet meetings held on the date of the report.
num_meetings_android integer The total number of Meet meetings held on the date of the report that include at least one call from an Android device.
num_meetings_chromebase integer The total number of Meet meetings held on the date of the report that include at least one call from a Chromebase device.
num_meetings_chromebox integer Parameter to indicate a customer's total number of Meet meetings held on the date of the report that include at least one call from a Chromebox device.
num_meetings_ios integer The total number of Meet meetings held on the date of the report that include at least one call from an iOS device.
num_meetings_jamboard integer The total number of Meet meetings held on the date of the report that include at least one call from a Jamboard.
num_meetings_unknown_client integer The total number of Meet meetings held on the date of the report that include at least one call from an unknown client.
num_meetings_web integer The total number of Meet meetings held on the date of the report that include at least one call from a web client.
num_meetings_with_11_to_15_calls integer This indicates a customer's number of meetings broken down by the maximum number of concurrent calls.
num_meetings_with_16_to_25_calls integer This indicates a customer's number of meetings broken down by the maximum number of concurrent calls.
num_meetings_with_26_to_50_calls integer This indicatese a customer's number of meetings broken down by the maximum number of concurrent calls.
num_meetings_with_2_calls integer The number of meetings broken down by the maximum number of concurrent calls.
num_meetings_with_3_to_5_calls integer This indicates a customer's number of meetings broken down by the maximum number of concurrent calls.
num_meetings_with_6_to_10_calls integer This indicates a customer's number of meetings broken down by the maximum number of concurrent calls.
num_meetings_with_external_users integer The total number of Meet meetings that include at least one external user or caller.
num_meetings_with_pstn_in_users integer The total number of Meet meetings held on the date of the report that include at least one user connected through PSTN dial-in.
num_meetings_with_pstn_out_users integer The total number of Meet meetings held on the date of the report that include at least one user connected through PSTN dial-out.
total_call_minutes integer The sum of all connected calls on the date of the report.
total_call_minutes_android integer The total duration of calls on the date of the report by Android devices.
total_call_minutes_by_external_users integer The total duration of external Meet client calls in meetings on the date of the report.
total_call_minutes_by_internal_users integer The total duration of meeting connect calls made by organization users on the date of the report.
total_call_minutes_by_pstn_in_users integer The total duration of PSTN calls dialing into meetings on the date of the report.
total_call_minutes_by_pstn_out_users integer The total duration of PSTN calls dialing out from meetings on the date of the report.
total_call_minutes_chromebase integer The total duration of calls on the date of the report by Chromebase devices.
total_call_minutes_chromebox integer The total duration of calls on the date of the report by Chromebox devices.
total_call_minutes_ios integer The total duration of calls on the date of the report by iOS devices.
total_call_minutes_jamboard integer The total duration of calls on the date of the report by Jamboards.
total_call_minutes_unknown_client integer The total duration of calls on the date of the report by unknown clients.
total_call_minutes_web integer The total duration of calls on the date of the report by web clients.
total_meeting_minutes integer The total meeting duration on the date of the report.