While zero-touch is designed to work with all devices running Android 9.0 and above, there are some devices where zero-touch is blocked due to software incompatibility. The list below represents those devices for which we have received reports of zero-touch failing to work correctly.
Where possible, Google is working with the manufacturers to address the issues, and zero-touch may work correctly in later software versions of these devices. In some cases the issue may be specific to a particular country or carrier variant of the device, so please check with your device reseller before purchasing.
| Manufacturer | Model | Notes |
|---|---|---|
| Multilaser | M10_4G_PRO (Multilaser M10 4G Pro) | |
| OnePlus | A6003 (OnePlus 6) | |
| Realme | Realme 6i | |
| Realme | Realme XT | |
| Samsung | SM-A205F (Samsung Galaxy A20) | Installing OTA update resolves the issue |
| Samsung | SM-P610 (Galaxy Tab S6 Lite) | Installing OTA update resolves the issue |
| Samsung | SM-T500 (Samsung Galaxy Tab A7 10.4) | Installing OTA update resolves the issue |
| Unihertz | Titan | |
| Vivo | various | Due to modifications made in the setup wizard, zero-touch is blocked from working in most Vivo Android 9 and Android 10 models. Vivo are supporting zero-touch in Android 11 models |