Successful provisioning

  • Users initiate the DC provisioning process by adding a DC to the Google Wallet app on their Android device and selecting their issuing state.

  • Identity verification requires the user to share photos of their identity document and a liveness video with Google and the Issuer after consenting.

  • Users are guided through scanning the front and back of their identity document and recording a liveness video, with tips provided for optimal recording quality.

  • Before submission, users must confirm they wish to send their application to the Issuer and agree to the Issuer's terms of service.

  • After submission, users can track their application status and will receive a notification with instructions on DC usage once it is ready.

Wallet-initiated

Wallet-initiated, Wallet proofed

  • Add to Wallet
    Provisioning begins with a user adding an ID to the Google Wallet app. Next, they select the issuer.

    The Add to Wallet screen in the Google Wallet app. A list of issuers for the user's ID. A list of issuers for the user's ID.

  • Verify Identity
    Before provisioning, users review the requirements and consent to identity verification via an ID photo and a brief facial video.

    A list of issuers for the user's VDC. The list of steps for submitting proof of identity. A consent screen.

  • Scan ID (Front)
    Next, the user will scan the front of their identity document.

    A camera screen to capture the front of the user's ID. The captured ID image.

  • Scan ID (Back)
    The user will then scan the back of their identity document.

    A camera screen to capture the back of the user's ID. The captured ID image.

  • Liveness Video Tips
    Before recording the liveness video, the user will be shown a tips screen describing steps to take for a high-quality recording.

    A screen with tips for recording the liveness video.

  • Record Liveness Video
    The liveness video is a short recording of the user's face as they complete one or more tasks, such as following a dot as it moves on the screen.

    Recording the liveness video by looking at the screen. Recording the liveness video by looking at the screen. Recording the liveness video by following a circle on the screen.

  • Confirm & Accept Terms
    Before any evidence is uploaded, the user must consent.
    Confirming the request will be sent to the issuer. Issuer-specific terms of service. Issuer-specific terms of service.

  • Check Status & Finish
    After all evidence has been uploaded, users can check the status of their request. They will receive a notification when their VDC is ready to be used.

    The VDC request has been approved. A prompt to learn more about using the new VDC. A prompt to learn more about using the new VDC.

Wallet-initiated, Issuer proofed

  • Initiate from Wallet
    The user initiates the flow from Google Wallet and selects their Issuer.

  • Redirect to Issuer
    The user is redirected to the Issuer's app or website to verify their identity.

  • Authenticate & Consent
    The user authenticates and consents to adding the credential.

  • Redirect to Wallet
    The user is redirected back to Google Wallet to complete the provisioning.

  • Provisioning Complete
    The credential is successfully added to Google Wallet.

  • Confirm in Wallet
    The Google Wallet bottom sheet appears, asking for confirmation.

Issuer-initiated

Issuer-initiated provisioning allows users to start the provisioning process directly from your app or website.

  • Start in Issuer App
    The user starts in the Issuer's app and chooses to add their VDC to Google Wallet.

  • Accept Terms
    The user accepts the terms and conditions.

  • Adding Credential
    The credential is being added to Wallet.

  • Learn More
    The user is presented with educational screens explaining how to use their VDC.

  • More Information
    Additional information about when and where the VDC can be used.

  • Provisioning Complete
    The VDC is successfully added and ready to use.