Subscribing to an Issue

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This page shows how to subscribe to and unsubscribe from an issue in Google Issue Tracker.

You can subscribe to an issue by:

  • Adding your email address, the email address of another user, or a mailing list to the issue's CC field
  • Checking the CC Me option when you comment on an issue
  • Starring the issue

Subscribing via the CC field

Email addresses in the CC field receive notifications when a change is made to the issue until you unsubscribe. You must have Edit Issues permissions for the component that contains the issue in order to add an email address to the CC field.

To subscribe to an issue via the CC field:

  1. Open Issue Tracker in your web browser.

  2. Navigate to the issue or search for it.

  3. Click CC me in the right-hand Issue Fields panel to add your own email address or click Add and enter another email address.

Subscribing while commenting

By default, commenting on an issue does not cause you to receive notifications. If you want to subscribe to an issue when you comment on it, check the CC Me option below the comment box.

To subscribe to an issue when you comment on it:

  1. Open Issue Tracker in your web browser.

  2. Navigate to the issue or search for it.

  3. Add your comment to the "Add a comment" box.

  4. Below the comment box, check the CC Me option.

    This adds your email address to the CC field. You receive notifications when a change is made to the issue until you unsubscribe.

Subscribing by starring an issue

Another way of subscribing to an issue is by starring it. When you star an issue, you receive email notifications, but your email address does not appear in the CC field, and it is not visible to other users.

Starring an issue also upvotes it, which can be an important signal for prioritization.

To star an issue:

  1. Open Issue Tracker in your web browser.

  2. Navigate to the issue or search for it.

  3. Click the star icon next to the issue title.

  4. Click Starred By Me in the left-hand navigation to view a list of starred issues:

Unsubscribing from an issue

If you only have Comment on Issues permissions, you can remove your own email address from the CC list to unsubscribe, but you cannot unsubscribe other users or mailing lists.

To unsubscribe from an issue:

  1. Open Issue Tracker in your web browser.

  2. Navigate to the issue.

  3. Click the X icon in the right-hand Issue Fields panel next to the email address you want to remove. You can also click Un-CC Me to remove your own email address. If you only have View and Comment permissions, the Un-CC Me link is the only option that appears.

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