簡易回應 (Dialogflow)

在 Dialogflow 中探索

按一下「Continue」,即可在 Dialogflow 中匯入我們的回應範例。接著,請按照下列步驟部署及測試範例:

  1. 輸入虛擬服務專員名稱,並為範例建立新的 Dialogflow 代理程式。
  2. 代理程式匯入完成後,按一下「Go to agent」
  3. 從主要導覽選單中,前往「Fulfillment」
  4. 啟用「Inline Editor」(內嵌編輯器),然後按一下「Deploy」(部署)。編輯器包含程式碼範例。
  5. 在主要導覽選單中,前往「Integrations」(整合),然後按一下「Google Assistant」(Google 助理)
  6. 在出現的互動視窗中,啟用「Auto-preview changes」,按一下「Test」,開啟動作模擬工具。
  7. 在模擬工具中輸入 Talk to my test app 即可測試範例!
繼續

簡易回應會以視覺化的方式呈現聊天泡泡,並使用文字轉語音 (TTS) 或語音合成標記語言 (SSML) 來提供聲音。

根據預設,系統會使用文字轉語音文字做為即時通訊泡泡內容。如果文字的視覺呈現符合您的需求,您就不需要指定即時通訊泡泡的任何顯示文字。

您也可以前往「對話設計指南」,瞭解如何將這些視覺元素納入動作。

屬性

圖 1. 簡易回應範例 (智慧型手機)

簡易回應具有下列要求和選用屬性,您可以設定:

  • 支援具備 actions.capability.AUDIO_OUTPUTactions.capability.SCREEN_OUTPUT 功能的介面。
  • 每個即時通訊泡泡最多 640 個半形字元。超出上限的字串會截斷至 640 個字元之前的第一個字詞分行 (或空白字元)。

  • 即時通訊泡泡內容必須是 TTS/SSML 輸出內容的拼音子集或完整轉錄稿。這有助於使用者釐清您的說話方式,並增加不同條件的理解程度。

  • 每輪最多只能顯示兩個即時通訊泡泡。

  • 提交給 Google 的即時通訊頭像 (標誌) 必須為 192x192 像素,且不得為動畫。

圖 2. 簡易回應範例 (智慧螢幕)

程式碼範例

Node.js

app.intent('Simple Response', (conv) => {
  conv.ask(new SimpleResponse({
    speech: `Here's an example of a simple response. ` +
      `Which type of response would you like to see next?`,
    text: `Here's a simple response. ` +
      `Which response would you like to see next?`,
  }));
});

Java

@ForIntent("Simple Response")
public ActionResponse welcome(ActionRequest request) {
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  responseBuilder.add(
      new SimpleResponse()
          .setTextToSpeech(
              "Here's an example of a simple response. "
                  + "Which type of response would you like to see next?")
          .setDisplayText(
              "Here's a simple response. Which response would you like to see next?"));
  return responseBuilder.build();
}

Node.js

conv.ask(new SimpleResponse({
  speech: `Here's an example of a simple response. ` +
    `Which type of response would you like to see next?`,
  text: `Here's a simple response. ` +
    `Which response would you like to see next?`,
}));

Java

ResponseBuilder responseBuilder = getResponseBuilder(request);
responseBuilder.add(
    new SimpleResponse()
        .setTextToSpeech(
            "Here's an example of a simple response. "
                + "Which type of response would you like to see next?")
        .setDisplayText(
            "Here's a simple response. Which response would you like to see next?"));
return responseBuilder.build();

JSON

請注意,以下 JSON 說明 Webhook 回應。

{
  "payload": {
    "google": {
      "expectUserResponse": true,
      "richResponse": {
        "items": [
          {
            "simpleResponse": {
              "textToSpeech": "Here's an example of a simple response. Which type of response would you like to see next?",
              "displayText": "Here's a simple response. Which response would you like to see next?"
            }
          }
        ]
      }
    }
  }
}

JSON

請注意,以下 JSON 說明 Webhook 回應。

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.TEXT"
        }
      ],
      "inputPrompt": {
        "richInitialPrompt": {
          "items": [
            {
              "simpleResponse": {
                "textToSpeech": "Here's an example of a simple response. Which type of response would you like to see next?",
                "displayText": "Here's a simple response. Which response would you like to see next?"
              }
            }
          ]
        }
      }
    }
  ]
}

SSML 和聲音

在回應中使用 SSML 和音效,可讓回應內容更精美,並改善使用者體驗。下列程式碼片段顯示如何建立使用 SSML 的回應:

Node.js

app.intent('SSML', (conv) => {
  conv.ask(`<speak>` +
    `Here are <say-as interpet-as="characters">SSML</say-as> examples.` +
    `Here is a buzzing fly ` +
    `<audio src="https://actions.google.com/sounds/v1/animals/buzzing_fly.ogg"></audio>` +
    `and here's a short pause <break time="800ms"/>` +
    `</speak>`);
  conv.ask('Which response would you like to see next?');
});

Java

@ForIntent("SSML")
public ActionResponse ssml(ActionRequest request) {
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  responseBuilder.add(
      "<speak>"
          + "Here are <say-as interpet-as=\"characters\">SSML</say-as> examples."
          + "Here is a buzzing fly "
          + "<audio src=\"https://actions.google.com/sounds/v1/animals/buzzing_fly.ogg\"></audio>"
          + "and here's a short pause <break time=\"800ms\"/>"
          + "</speak>");
  return responseBuilder.build();
}

Node.js

conv.ask(`<speak>` +
  `Here are <say-as interpet-as="characters">SSML</say-as> examples.` +
  `Here is a buzzing fly ` +
  `<audio src="https://actions.google.com/sounds/v1/animals/buzzing_fly.ogg"></audio>` +
  `and here's a short pause <break time="800ms"/>` +
  `</speak>`);
conv.ask('Which response would you like to see next?');

Java

ResponseBuilder responseBuilder = getResponseBuilder(request);
responseBuilder.add(
    "<speak>"
        + "Here are <say-as interpet-as=\"characters\">SSML</say-as> examples."
        + "Here is a buzzing fly "
        + "<audio src=\"https://actions.google.com/sounds/v1/animals/buzzing_fly.ogg\"></audio>"
        + "and here's a short pause <break time=\"800ms\"/>"
        + "</speak>");
return responseBuilder.build();

JSON

請注意,以下 JSON 說明 Webhook 回應。

{
  "payload": {
    "google": {
      "expectUserResponse": true,
      "richResponse": {
        "items": [
          {
            "simpleResponse": {
              "textToSpeech": "<speak>Here are <say-as interpet-as=\"characters\">SSML</say-as> examples.Here is a buzzing fly <audio src=\"https://actions.google.com/sounds/v1/animals/buzzing_fly.ogg\"></audio>and here's a short pause <break time=\"800ms\"/></speak>"
            }
          },
          {
            "simpleResponse": {
              "textToSpeech": "Which response would you like to see next?"
            }
          }
        ]
      }
    }
  }
}

JSON

請注意,以下 JSON 說明 Webhook 回應。

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.TEXT"
        }
      ],
      "inputPrompt": {
        "richInitialPrompt": {
          "items": [
            {
              "simpleResponse": {
                "textToSpeech": "<speak>Here are <say-as interpet-as=\"characters\">SSML</say-as> examples.Here is a buzzing fly <audio src=\"https://actions.google.com/sounds/v1/animals/buzzing_fly.ogg\"></audio>and here's a short pause <break time=\"800ms\"/></speak>"
              }
            },
            {
              "simpleResponse": {
                "textToSpeech": "Which response would you like to see next?"
              }
            }
          ]
        }
      }
    }
  ]
}

詳情請參閱 SSML 參考說明文件

音效庫

我們在音效庫中提供各式各樣免費的短音效,這些音效會為您託管,因此只需在 SSML 中加入這些音效即可。