Services feed

Create and upload service feeds

When creating and uploading service feeds, follow these instructions:

  • Follow the spec described in the service feed for service data files. We recommend using unique service data file names for each upload. Include a timestamp in the filename, for example, service_1633621547.json.
  • In the fileset descriptor, set the name field to glam.service.v0. For an example of the descriptor file, refer to the JSON sample. We recommend using unique descriptor file names for each upload. Include a timestamp in the filename, for example, service_1633621547.filesetdesc.json. The descriptor file must be uploaded to the generic SFTP server.
  • Upload feeds to the generic SFTP server daily as full refreshes.
  • You can find SFTP server details in the Configuration > Feeds section of the Partner Portal.
  • Selecting feed servers

    Selecting feed servers in the Partner Portal
  • View feed ingestion status in the Feeds > History section of the Partner Portal.

Definitions

ServiceFeed Definition

message ServiceFeed {
  repeated Service data = 1;
}

Service Definition

// The definition of a service provided by a merchant.
message Service {
  // An opaque string from an aggregator partner which uniquely identifies a
  // merchant.
  // Required.
  string merchant_id = 1;

  // An opaque string of ASCII characters from an aggregator partner which
  // uniquely identifies the service.
  // Must be equal to or shorter than 100 characters.
  // Required.
  string service_id = 2;

  // The name of the service, e.g. "Men's haircut". Possibly in several locales.
  // Required.
  Text localized_service_name = 3;

  // The name of the service category, e.g. "Haircut", "Shave", "Color".
  // Possibly in several locales. The category will be used to group services
  // when presented to the consumer.
  // Note: For merchants without categories on your website, you can group all
  // services into one category and use a generic name such as "All Services"
  // or "General." Merchants who have categories you should try to replicate
  // those categories.
  // Required.
  Text localized_service_category = 4;

  // The user-visible description of the service, possibly in several locales.
  // This field is not required for every services, but is strongly
  // recommended to be filled when available.
  // Important notes:
  //   * The recommended maximum size is 2,000 characters.
  // Optional.
  Text localized_service_description = 5;

  // The price of the service.
  // Note, if a service (or merchant) doesn't provide price up front, use
  // RangeInterpretation.INTERPRETATION_NOT_DISPLAYED as PriceInterpretation.
  // Required.
  ServicePrice service_price = 6;

  // An action link related to this service. Action link should deep link to the
  // 3P page with the preselected service.
  // Note: Only the first entry will be used. Other provided action links will
  // be ignored.
  // Optional, but highly recommended if service-level deep links are supported.
  // This enables service-level entrypoints on Google if provided.
  // Note: For merchants participating in Healthcare vertical should not provide
  // service-level deep link.
  repeated ActionLink action_link = 8;

  // Duration of the service.
  // Note, if a service (or merchant) doesn't provide service duration, use
  // RangeInterpretation.INTERPRETATION_NOT_DISPLAYED as DurationInterpretation.
  // Required.
  ServiceDuration service_duration = 9;

  // Ranking hint for this service.
  // Optional.
  ServiceRankingHint ranking_hint = 10;
}

Text Definition

// A possibly-localized text payload. Some Text fields may contain marked-up
// content.
message Text {
  // Text value in an unknown locale, which will be displayed if
  // `localized_value` for the user locale is empty or missing. The locale for
  // this value may depend on the partner or service provider, and it should not
  // be assumed to be any specific language.
  // Required.
  string value = 1;

  // Per-locale text values.
  // Optional.
  repeated LocalizedString localized_value = 2;
}

Range Interpretation Definition

// Describes how a range of values should be interpreted and displayed to the
// user.
enum RangeInterpretation {

  // When range represents an exact value (such that min value equals to max)
  // Will be interpreted as a specific value.
  //
  // Examples:
  //   $20 for a yoga class; 50 min haircut duration
  INTERPRETATION_EXACT = 1;

  // When only minimum of the range is known and displayed to consumers.
  // The maximum value will be decided based on other configurations
  // (e.g., price may go up if consumer selecting add-ons)
  //
  // Examples:
  //   $30 for dog grooming, but additional consumer choices may increase the
  //   price
  //   40 min massage, but there are also options for extending the time.
  INTERPRETATION_STARTS_AT = 2;

  // When the range is variable and both minimum and maximum values are known
  // and displayed to consumers.
  //
  // Examples:
  //   $30 - $60 for dog grooming, the exact price will depend on additional
  //   consumer choices.
  //   1 - 3 hour hair color service.
  INTERPRETATION_RANGE = 3;

  // When the range is variable and no min value is known. No information is
  // displayed to consumers ahead of time.
  //
  // Examples:
  //   A consultation for a home service
  INTERPRETATION_NOT_DISPLAYED = 4;
}

Service Price Definition

// The price of a service.
message ServicePrice {
  // Describes how a Price should be interpreted and displayed to the user.
  RangeInterpretation price_interpretation = 1;

  // The minimum price of the service. Must be set if price_interpretation is
  // set to EXACT, STARTS_AT, or RANGE.
  // price is known.
  // Optional.
  Price min_price = 2;

  // The maximum price of the service. Must be set if price_interpretation is
  // set to RANGE.
  // Optional.
  Price max_price = 3;
}

Price Definition

// The price of a service or a fee.
message Price {
  // The price in micro-units of the currency.
  // For example: 1.95 USD is 1950000 in micro-units.
  // If your price contains fractions of the smallest currency unit, then it
  // will be rounded using nearest even rounding (e.g. 2.5 cents rounded
  // to 2 cents, 3.5 cents rounded to 4 cents, 0.5 cents rounded to 0 cents,
  // 2.51 cents rounded to 3 cents).
  // Required.
  int64 price_micros = 1;

  // The currency of the price that is defined in ISO 4217.
  // Required.
  string currency_code = 2;

  // An optional and opaque string that identifies the pricing option that is
  // associated with the extended price.
  // Optional.
  string pricing_option_tag = 3;
}
// An action URL for a service.
message ActionLink {

  // The entry point URL for this action link.
  // Required.
  string url = 1;
}

Service Duration Definition

message ServiceDuration {
  // Describes how a service duration should be interpreted and displayed to
  // the user.
  // Note, if a service (or merchant) doesn't provide service duration, use
  // 'INTERPRETATION_NOT_DISPLAYED' as DurationInterpretation.
  // Required.
  RangeInterpretation duration_interpretation = 1;

  // The minimum duration (in seconds) that the service may take. Must be set
  // if duration_interpretation is set to EXACT, STARTS_AT, or RANGE.
  // Required.
  int64 min_duration_sec = 2;

  // The maximum duration (in seconds) that the service may take. Must be set
  // if duration_interpretation is set to RANGE.
  // Optional.
  int64 max_duration_sec = 3;
}

Service Ranking Hint Definition

// Ranking hints for a service.
message ServiceRankingHint {
  // Arbitrary partner or merchant assigned rank for this service.
  //
  // Services with a lower score will be displayed more prominently (e.g.
  // displayed higher in lists).
  //
  // Ranking hints affect both the ordering of services within a service
  // category, and the ordering of the categories themselves. The ranking hint
  // for a category is assumed to be the minimum ranking hint of any item in the
  // category. Note that other factors may also influence the final ranking,
  // such as price, user history, etc.
  //
  // The recommended approach is to define a total ordering on all the services,
  // by assigning each one a unique integer ranking hint and ensuring that
  // ranking hint values don’t overlap between categories. For example, if we
  // want the preferred ordering of categories and services to be:
  // Category 1: A, B, C
  // Category 2: D, E, F
  // Then the simplest ranking hint scheme to indicate this would be:
  // A=1, B=2, C=3, D=4, E=5, F=6.
  //
  // Optional. Must be non-negative if set.
  float score = 1 [features.field_presence = EXPLICIT];
}

Localized String Definition

// Instance of a string in one locale.
message LocalizedString {
  // IETF BCP 47 language code, such as "en", "mas", "zh-Hant", "de-CH-1901".
  // See http://www.w3.org/International/articles/language-tags/.
  // Required.
  string locale = 1;

  // Message in the locale above (UTF-8).
  // Required.
  string value = 2;
}

Services feeds samples

Services Feed

{
  "data": [
    {
      "merchant_id": "appointments-merchant-1",
      "service_id": "service-1",
      "localized_service_name": {
          "value": "Service Type 1",
          "localized_value":[
            {
              "locale": "en",
              "value": "Service Type 1"
            },
            {
              "locale": "es",
              "value": "Servicio Tipo 1"
            }
          ]
      },
      "localized_service_category": {
          "value": "Haircut",
          "localized_value": [
            {
              "locale": "en",
              "value": "Haircut"
            },
            {
              "locale": "es",
              "value": "Cortes de pelo"
            }
          ]
      },
      "localized_service_description": {
          "value": "Lorem ipsum dolor sit amet",
          "localized_value":[
            {
              "locale": "en",
              "value": "Lorem ipsum dolor sit amet"
            },
            {
              "locale": "es",
              "value": "el cliente esta muy contento"
            }
          ]
      },
      "service_price": {
          "price_interpretation": "INTERPRETATION_EXACT",
          "min_price": {
              "price_micros": 40000000,
              "currency_code": "USD"
          }
      },
      "action_link": [
        {
          "url": "https://www.rwgpartnerwebsite.com/appointment/service-1/in-person-1"
        }
      ],
      "service_duration": {
          "duration_interpretation": "INTERPRETATION_EXACT",
          "min_duration_sec": 360
      },
      "ranking_hint": {
          "score": 1
      }
    }
  ]
 }

Descriptor File

{
  "generation_timestamp": 1663347730,
  "name": "glam.service.v0",
  "data_file": [
    "glam.service.v0_1663347730_0001.json",
    "glam.service.v0_1663347730_0002.json"
  ]
}