Integration steps

  • These instructions outline how to integrate open loop payments, enabling riders to use their mobile devices to pay for transit, with Google Wallet for both existing and new systems.

  • Before proceeding, ensure your system meets prerequisites and you've completed the interest form to access enhanced functionality documentation.

  • Transit agencies need to update terminals, validators, and branding settings to support enhanced user experiences and Google Wallet integration.

  • Thorough testing and training of field agents and support teams are crucial for a smooth system launch.

The following sections summarize how to integrate open loop payments with Google Wallet. The instructions differ based on whether you have an existing open loop system or not.

For an existing open loop system

  1. Ensure that the Prerequisites are met and that mobile devices can complete transactions on the transit terminal.
  2. Perform updates to support an enhanced user experience:
  3. Tap mobile devices on PTO terminals to test the system.
    • Verify transactions, UX, and notifications.
  4. Train field agents and customer support teams to prepare for the launch.

For new open loop systems

  1. As part of the initial setup of the transit terminals, ensure the following:
  2. Tap mobile devices on PTO terminals to test the system.
    • Verify transactions, UX, and notifications.
  3. Train field agents and customer support teams to prepare for the launch.