Case study: Improvement process and technical overview

The following describes how we applied the iteration phase of the Natively Adaptive Interfaces (NAI) approach to a specific use case: making online videos accessible to blind and low-vision (B/LV) users.

  1. Analyze feedback.

    Analyzed the feedback.

  2. Revisit previous phases.

    Went through more than 40 iterations based on feedback from 45 co-design and user test sessions.

Key technical capabilities and approaches

While building an agentive video prototype using the NAI approach, the feedback phase helped identify and refine key technical lessons and insights through the iterative prototyping process.

Through an iterative process, we learned the following lessons:

What's next