You can now create recurring posts through the LocalPosts API to keep your customers updated automatically. Additionally, you can access review media items and track your review reply status in the Reviews API to better manage customer feedback.
Method: accounts.locations.reviews.updateReply
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Page Summary
Updates a specified review's reply, creating one if it doesn't exist, but only for verified locations.
Uses a PUT HTTP request with the path https://mybusiness.googleapis.com/v4/{name=accounts/*/locations/*/reviews/*}/reply and requires a ReviewReply object in the request body.
A successful response returns a ReviewReply object representing the updated or created reply.
Requires authorization with specific OAuth scopes, either https://www.googleapis.com/auth/plus.business.manage or https://www.googleapis.com/auth/business.manage.
Updates the reply to the specified review. A reply is created if one does not exist. This operation is only valid if the specified location is verified.
HTTP request
PUT https://mybusiness.googleapis.com/v4/{name=accounts/*/locations/*/reviews/*}/reply
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-04-07 UTC."],[],["This content describes updating a reply to a review or creating one if it doesn't exist. The `PUT` request is sent to a specified URL using gRPC Transcoding. The `name` parameter, part of the URL path, identifies the target review. The request body must contain a `ReviewReply` instance, and a successful operation will return a `ReviewReply` instance in the response body. Authorization requires specific OAuth scopes related to managing business accounts.\n"]]
