Transactions API will be deprecated on May 3, 2023, ahead of the Conversational Actions sunset on June 13, 2023. For more information, see Conversational Actions sunset.

ActionType

Page Summary

This content describes possible follow-up actions for orders within the deprecated Orders version 2 API.
The available actions are presented as a list of enums with descriptions.
Actions include viewing details, modifying, cancelling, returning, exchanging, emailing, calling, reordering, reviewing, contacting customer service, and fixing issues.

Possible follow-up actions.

Enums
`UNKNOWN`	Unknown action.
`VIEW_DETAILS`	View order details action on merchant side.
`MODIFY`	Modify order action.
`CANCEL`	Cancel order action.
`RETURN`	Return order action.
`EXCHANGE`	Exchange order action.
`EMAIL`	Email action.
`CALL`	Call action.
`REORDER`	Reorder action.
`REVIEW`	Review order action.
`CUSTOMER_SERVICE`	Contact customer service.
`FIX_ISSUE`	Direct to merchant site or app to fix the issue.

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Last updated 2024-09-18 UTC.