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Apps Script

Google Apps Script Support

Google's Developer Relations team provides support for Apps Script, with help from top contributors in the community. We use a mixture of different platforms to provide support, so select an option below to determine the best way to get help.

Questions

We use the popular programming Q&A website Stack Overflow to field technical questions about Apps Script. The site is not run by Google, but you can sign in using your Google account.

Stack Overflow contains questions on a variety of topics, and we use the tag google-apps-script to mark questions that pertain to Apps Script. You may wish add additional tags to your question to attract the attention of experts in related technologies.

Before posting a new question for the first time, please take a moment to read through the Stack Overflow FAQ. The site and its community have guidelines and tips that you should follow to help ensure your question is answered.

Discussion

To get an opinion, talk about a challenge you are facing, or share something interesting you've built, we recommend that you post on one of the Google+ Communities that Apps Script users have created. These communities are not run by Google, but we will occasionally participate in conversations that take place there.

Problems & Errors

There are many different reasons why your script may be running into problems, and we recommend you read the troubleshooting guide for tips on how you can determine the cause. If your script isn't functioning correctly, or if you're encountering an error, you can ask for help on Stack Overflow. Try to isolate the problem as much as possible and post only the relevant sections of code.

Bugs

If you have been able to determine that the cause of a problem is due to a bug in Apps Script itself, you can report it on our Issue Tracker. Please ensure you include the following information in your bug description:

  • A description of the problem, and the behavior you expected instead.
  • A list of steps and/or a small snippet of sample code that can be taken to reproduce the problem in another script.
  • The project key associated with your script, which can be found in the script editor interface under File > Project properties. This helps us to locate internal logging messages generated by your script.

Outages

If you you are being effected by an outage in an Apps Script service, you can report it on our Issue Tracker. An outage is different from a bug in that it is a widespread disruption of a particular service in Apps Script. Please check if it is not already a known outage by visiting our Service Health Dashboard, and by looking through existing outage reports.

Missing Features

If there is functionality missing from Apps Script that you would like to use, you can file a feature request on our Issue Tracker. Please describe the specific functionality you would like to see added, as well as reasons you think it's important. If possible, include specific details about your use case and the new opportunities the feature would allow for.