Service Outage Log

On this page you can find a record of reported Apps Script service outages. Each record includes a short description of the problem, the date and time it started to occur, its current status, and a link to the corresponding issue in the Apps Script Issue Tracker.

We strive to resolve any outages and related issues as quickly as possible. The log below is updated as we have updates or resolutions for logged issues.

If you are experiencing a production issue that has not been reported below please check the Apps Script Issue Tracker to see if your issue has already been reported. If it has already been reported please click the Me too! button, otherwise file a new issue.

Outage Log
Cannot Execute Functions in Newly Created Script Projects.
July 15, 2022
01:03pm PDT
Resolved
The issue has been resolved.
July 15, 2022
05:00am PDT
Problem started
Users started facing issues while saving and executing newly created scripts and creating deployments. Users also reported issues in onOpen() trigger functionality and authorization.
AppScripts get a "Failed to establish a database connection. Check connection string, username and password."
July 7, 2021
04:00am PDT
Resolved
Problem mitigated, error rates went back to normal.
July 5, 2021
06:30am PDT
Problem started
Users started seeing the error message "Failed to establish a database connection. Check connection string, username and password." for JDBC connections in Apps Script.
Apps Script returns: "TypeError: e.postData.getDataAsString is not a function"
June 9, 2021
09:50pm PDT
Resolved
The issue has been resolved.
June 9, 2021
08:48pm PDT
In progress
Root cause has been identified and fix is on going.
June 8, 2021
08:47pm PDT
Problem started
Users started seeing the error message e.postData.getDataAsString is not a function.
INTERNAL error for triggers
April 21, 2021
07:34am PDT
Resolved
Necessary preventative measures have been implemented to avoid recurrence of this issue.
April 20, 2021
17:10pm PDT
In progress
Problem mitigated again, error rates went back to normal.
April 19, 2021
21:20pm PDT
In progress
A repeat of the incident occurred, since preventative measures were not yet in place.
April 07, 2021
22:46pm PDT
In progress
Problem mitigated, error rates went back to normal. Work on preventative measures began.
April 07, 2021
06:46am PDT
Problem started
Users started seeing the error message "INTERNAL" frequently on some of their Apps Script triggers, which caused the scripts to fail.
Properties service returns "Data storage error"
October 24, 2019
3:35pm PDT
Resolved
User property data restored.
October 23, 2019
06:21pm PDT
In progress
User property writes have been restored.
October 23, 2019
11:10am PDT
In progress
Root cause has been identified and fix is on going.
October 20, 2019
11:54pm PDT
Problem started
User property writes began throwing storage errors, and user property reads began returning empty data.
Trigger event missing data
January 8th
1:00pm PDT
Resolved
Authorization for the missing Google OAuth scopes is now requested during trigger creation.
November 8, 2018
8:59pm PDT
In progress
Root cause has been identified and fix is on going. A temporary workaround is provided and can be found in the issue tracker.
November 4, 2018
8:25pm PDT
Problem started
Creating Spreadsheet, Form and Document triggers via the New G Suite Developer Hub fails to automatically request the corresponding Google OAuth scope from the user in some special cases, which leads to the unavailability of certain data in the trigger event.
OAuth popup shows error 500
August 7, 2018
9:57pm PDT
Resolved
A misconfiguration was found in the OAuth system, and has been rolled back.
August 7, 2018
5:38pm PDT
Problem started
For 2% of users, the OAuth prompt is showing a error 500.
ScriptApp Trigger Outage
July 23, 2018
1:00pm PDT
Resolved
Fetching triggers now working. All affected projects should now be able to fetch triggers.
July 19, 2018
7:32am PDT
In progress
Users report failures in ScriptApp when using getProjectTriggers and getUserTriggers.
Cloud outage 18003
May 22, 2018
1:00pm PDT
Resolved
Creating Cloud Platform projects is working. Apps Scripts created during the outage should fix themselves on the next execution or save.
May 22, 2018
8:48am PDT
In progress
Creating new Apps Script projects fails to create the associated Cloud Platform project. You can run existing scripts, and create and edit new scripts, but running new scripts fails with the error "Server error occurred. Please try saving the project again".
79574626
May 18, 2018
9:15am PST
Resolved
Functionality for developers to view, modify and create Apps Scripts associated with Google Sites Classic has been restored.
May 10, 2018
8:41pm PST
In progress
Developers are currently unable to view or modify Apps Scripts associated with Google Sites Classic. The list of scripts associated with a site shows "No scripts found". New scripts created in Sites Classic are not properly associated with the intended site; a standalone script is created instead. The experience for end-users viewing Classic Sites with Apps Scripts installed is not affected.
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May 3, 2018
3:30pm PST
Resolved
The issue has been resolved. Some script executions may not have been recorded during the time of the outage; therefore, Apps Script dashboard 7-day metrics for select users may be inaccurate until 3:30pm May 10, 2018.
May 3, 2018
11:45am PST
In progress
Some developers encountered errors using the Apps Script API and when listing/editing deployments created using "Deploy from manifest" in the IDE. Some script executions may not have been recorded, resulting in omissions in the execution logs and inaccuracy of metrics in the Apps Script dashboard.
77152111
April 1, 2018
12:00pm PST
Resolved
The issue has been resolved. Executions were not recorded during the time of the outage; therefore, 7-day metrics reported in the Apps Script dashboard and API may be inaccurate until 12:00pm April 8, 2018.
March 27, 2018 In progress
Script executions are not being recorded and therefore are not being displayed in the Apps Script dashboard or reported in API queries; execution and usage metrics are also affected.
Some views in the Apps Script dashboard may show 500 errors.
71854238
January 13, 2018 Resolved
The issue has been resolved.
January 4, 2018 In progress
A small number of users are seeing intermittent hanging interfaces and failures accessing the service including the Apps Script IDE and running scripts.
70482802
December 11, 2017
08:43 PST
Resolved
The issue has been resolved.
December 8, 2017
16:13 PST
In progress
Sidebars and dialogs are not loading for 50% of domain installed add-ons.