[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["缺少我需要的資訊","missingTheInformationINeed","thumb-down"],["過於複雜/步驟過多","tooComplicatedTooManySteps","thumb-down"],["過時","outOfDate","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["示例/程式碼問題","samplesCodeIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間:2024-08-07 (世界標準時間)。"],[[["Zero-touch enrollment, while designed for Android 9.0 and higher, may not function correctly on some devices due to software incompatibilities, as detailed in the provided table."],["Google is actively collaborating with manufacturers to resolve these incompatibility issues, and later software versions might enable zero-touch on previously affected devices, although country or carrier variants may have specific issues."],["For Samsung devices experiencing Wi-Fi issues, it's advised to use a Wi-Fi access point without a captive portal, especially after removing Knox Mobile Enrolment (KME)."],["It is not recommended to configure both zero-touch and Knox Mobile Enrolment (KME) on the same Samsung device due to potential configuration conflicts that are difficult to debug."],["On dual-SIM devices, resellers should preferably register the numerically lowest IMEI number for more reliable zero-touch enrollment, or register by serial number, manufacturer and model as an alternative."]]],["Zero-touch enrollment fails on specific devices: ALLDOCUBE iPlay 7T, Multilaser M10_4G_PRO, OnePlus 6, Realme 6i/XT, Unihertz Titan, Urovo DT50W, and ZTE T86. Most Vivo Android 9/10 models also experience issues. Samsung Galaxy A20, Tab S6 Lite, and Tab A7 10.4 require OTA updates. For Wi-Fi issues on Samsung devices, avoid captive portals. Do not configure zero-touch and KME simultaneously on the same device. For dual-SIM devices register the numerically lowest IMEI. Cellular devices without telephony can skip zero-touch if they meet the specific requirements.\n"]]