You can use the return settings resources to manage return settings for your merchant account.
Here's a summary of what the two resources support:
| Feature | Buy on Google | Ads and free listings |
|---|---|---|
| Multiple countries | No | Yes |
| Seasonal overrides | Yes | No |
| Non-free return reasons | Yes | No |
| Return shipping fee | Yes | No |
Buy on Google
You need to set a
returnaddress
and returnpolicy
for each product you sell on Buy on Google.
Buy on Google return policies can include seasonal overrides that modify your return policies at certain times of the year, for example during the holiday season.
See the Buy on Google return settings guide for more details.
Shopping Ads and free listings
If you sell through Shopping Ads or free listings, you need to set the target countries, restocking fee, return methods, return item condition, reason category, and return policy URL.
See the Ads and free listings return settings guide for more details.