The Gmail IMAP team uses various platforms to provide support. Review the options to determine the best way to get help.
Issues with IMAP clients
If you are a user trying to set up IMAP or having trouble with your IMAP client, and not a developer trying to write IMAP code, refer to the Gmail Help Center or ask questions on the Gmail Help Community.
Questions
We use the programming Q&A website Stack Overflow to field technical questions. Google doesn't manage the site, but you can sign in using your Google Account.
Stack Overflow contains questions on a variety of topics, and we use the tag
gmail-imap to mark questions that pertain to Gmail IMAP.
You can add additional tags to your question to attract the attention of experts
in related technologies.
Before you post a new question for the first time, read the Stack Overflow FAQ. The site and its community have guidelines and tips that help ensure your question is answered.
Problems and errors
If you encounter an error with the API, start by searching or posting to Stack Overflow. Try to isolate the problem as much as possible and post only the relevant sections of code.
Bugs
If you determine that the cause of a problem is a bug in the API itself, you can report it on the Issue Tracker. Include the following information in your bug description:
- A description of the problem, and the behavior you expected instead.
- A list of steps or a small snippet of sample code to reproduce the problem.
- Information about your development environment, including the programming language and library versions.
Missing features
If functionality is missing from the Gmail IMAP implementation, you can file a feature request on the Issue Tracker. Describe the specific functionality that you want added, and why it's important. If possible, include specific details about your use case and the new opportunities that the feature enables.