Build physical transactions with Google Pay

This guide will walk you through the process of developing an Actions project that incorporates transactions for physical goods and uses Google Pay for payment.

Transaction flow

When your Actions project handles physical transactions using Google Pay, it uses the following flow:

  1. Gather information (optional) - Depending on the nature of your transaction, you may want to gather the following information from the user at the start of the conversation.
    1. Validate transaction requirements - Use the transactions requirements helper at the start of the conversation to make sure the user's payment information is properly configured and available before the user builds their cart.
    2. Request a delivery address - If your transaction requires a delivery address, request fulfillment of the delivery address helper intent to gather one from the user.
  2. Build the order - Walk the user through a "cart assembly" where they pick which items they want to purchase.
  3. Propose the order - Once the cart is complete, propose the order to the user so they can confirm it's correct. If the order is confirmed, you'll receive a response with order details and a payment token.
  4. Finalize the order and send a receipt - With the order confirmed, update your inventory tracking or other fulfillment services and then send a receipt to the user.
  5. Send order updates - Over the course of the order fulfillment's lifespan, give the user order updates by sending PATCH requests to the Orders API.

Review guidelines

Keep in mind that additional policies apply to Actions with transactions. It can take us up to six weeks to review Actions with transactions, so factor that time in when planning your release schedule. To ease the review process, make sure you comply with the policies and guidelines for transactions before submitting your Action for review.

You can only deploy Actions that sell physical goods in the following countries:

Australia
Brazil
Canada
Denmark
France
Germany
Indonesia
Italy
Japan
Mexico
Netherlands
Norway
Poland
Russia
Singapore
Spain
Sweden
Thailand
Turkey
United Kingdom
United States

Build your project

For extensive examples of transactional conversations, view our transactions samples in Node.js and Java.

Project setup

When creating your Action, you must specify that you want to perform transactions in the Actions console. Also, if you're using the Node.JS client library, set up your fulfillment to use the latest version of the Orders API.

To set up your project and fulfillment, do the following:

  1. Create a new project or import an existing project.
  2. Navigate to Deploy > Directory information.
  3. Under Additional information > Transactions > check the box that says "Do your Actions use the Transactions API to perform transactions of physical goods?".

  4. If you're using the Node.JS client library to build your Action's fulfillment, open your fulfillment code and update your app delcaration to set the ordersv3 flag to true. The following code snippet shows an example app declaration for Orders version 3.

Node.js

const {dialogflow} = require('actions-on-google');
let app = dialogflow({
  clientId, // If using account linking
  debug: true,
  ordersv3: true,
});

Node.js

const {actionssdk} = require('actions-on-google');
let app = actionssdk({
  clientId, // If using account linking
  debug: true,
  ordersv3: true,
});

1. Gather information (optional)

1a. Validate transaction requirements (optional)

User experience

As soon as the user has indicated they wish to make a purchase, we recommend triggering the actions.intent.TRANSACTION_REQUIREMENTS_CHECK intent to quickly ensure they will be able to perform a transaction. For example, when invoked, your Action might ask, "would you like to order shoes, or check your account balance?" If the user says "order shoes", you should request this intent right away. This will ensure that they can proceed and give them an opportunity to fix any settings preventing them from continuing with the transaction.

Requesting the transactions requirements check intent will result in one of the following outcomes:

  • If the requirements are met, the intent will be sent back to your fulfillment with a success condition and you can proceed with building the user's order.
  • If one or more of the requirements cannot be met, the intent will be sent back to your fulfillment with a failure condition. In this case, you should pivot the conversation away from the transactional experience, or end the conversation.
    • If any errors resulting in the failure state can be fixed by the user, they will be prompted to resolve those issues on their device. If the conversation is taking place on a voice-only surface, a handoff will be initiated to the user's phone.
Fulfillment

To ensure that a user meets transaction requirements, request fulfillment of the actions.intent.TRANSACTION_REQUIREMENTS_CHECK intent with a TransactionRequirementsCheckSpec object.

Check requirements

You can check to see if a user satisfies transactions requirements by using the client library:

Node.js

conv.ask(new TransactionRequirements());

Node.js

conv.ask(new TransactionRequirements());

Java

return getResponseBuilder(request)
    .add(new TransactionRequirements())
    .build();

Java

return getResponseBuilder(request)
    .add(new TransactionRequirements())
    .build();

JSON

{
    "payload": {
      "google": {
        "expectUserResponse": true,
        "richResponse": {
          "items": [
            {
              "simpleResponse": {
                "textToSpeech": "Looks like you're good to go! Next I'll need your delivery address.Try saying \"get delivery address\"."
              }
            }
          ],
          "suggestions": [
            {
              "title": "get delivery address"
            }
          ]
        }
      }
    }
  }

JSON

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.TEXT"
        }
      ],
      "inputPrompt": {
        "richInitialPrompt": {
          "items": [
            {
              "simpleResponse": {
                "textToSpeech": "Looks like you're good to go! Next I'll need your delivery address.Try saying \"get delivery address\"."
              }
            }
          ],
          "suggestions": [
            {
              "title": "get delivery address"
            }
          ]
        }
      }
    }
  ],
  "conversationToken": "{\"data\":{\"paymentType\":\"google_payment\"}}"
}
Receive the result of a requirements check

After the Assistant fulfills the intent, it sends your fulfillment a request with the actions.intent.TRANSACTION_REQUIREMENTS_CHECK intent with the result of the check.

To properly handle this request, declare a Dialogflow intent that's triggered by the actions_intent_TRANSACTION_REQUIREMENTS_CHECK event. When triggered, handle it in your fulfillment using the client library:

Node.js

app.intent('Transaction Check Complete', (conv) => {
  const arg = conv.arguments.get('TRANSACTION_REQUIREMENTS_CHECK_RESULT');
  if (arg && arg.resultType === 'CAN_TRANSACT') {
    // Normally take the user through cart building flow
    conv.ask(`Looks like you're good to go! ` +
      `Next I'll need your delivery address.` +
      `Try saying "get delivery address".`);
    conv.ask(new Suggestions('get delivery address'));
  } else {
    // Exit conversation
    conv.close('Transaction failed.');
  }
});

Node.js

app.intent('actions.intent.TRANSACTION_REQUIREMENTS_CHECK', (conv) => {
  const arg = conv.arguments.get('TRANSACTION_REQUIREMENTS_CHECK_RESULT');
  if (arg && arg.resultType === 'CAN_TRANSACT') {
    // Normally take the user through cart building flow
    conv.ask(`Looks like you're good to go! ` +
      `Next I'll need your delivery address.` +
      `Try saying "get delivery address".`);
    conv.ask(new Suggestions('get delivery address'));
  } else {
    // Exit conversation
    conv.close('Transaction failed.');
  }
});

Java

@ForIntent("Transaction Check Complete")
public ActionResponse transactionCheckComplete(ActionRequest request) {
  LOGGER.info("Checking Transaction Requirements Result.");

  // Check result of transaction requirements check
  Argument transactionCheckResult = request
      .getArgument("TRANSACTION_REQUIREMENTS_CHECK_RESULT");
  boolean result = false;
  if (transactionCheckResult != null) {
    Map<String, Object> map = transactionCheckResult.getExtension();
    if (map != null) {
      String resultType = (String) map.get("resultType");
      result = resultType != null && resultType.equals("CAN_TRANSACT");
    }
  }

  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (result) {
    // Normally take the user through cart building flow
    responseBuilder
        .add("Looks like you're good to go! Next " +
            "I'll need your delivery address. Try saying " +
            "\"get delivery address\".")
        .addSuggestions(new String[]{"get delivery address"});
  } else {
    // Exit conversation
    responseBuilder.add("Transaction failed.");
  }
  return responseBuilder.build();
}

Java

@ForIntent("actions.intent.TRANSACTION_REQUIREMENTS_CHECK")
public ActionResponse transactionCheckComplete(ActionRequest request) {
  LOGGER.info("Checking Transaction Requirements Result.");

  // Check result of transaction requirements check
  Argument transactionCheckResult = request
      .getArgument("TRANSACTION_REQUIREMENTS_CHECK_RESULT");
  boolean result = false;
  if (transactionCheckResult != null) {
    Map<String, Object> map = transactionCheckResult.getExtension();
    if (map != null) {
      String resultType = (String) map.get("resultType");
      result = resultType != null && resultType.equals("CAN_TRANSACT");
    }
  }

  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (result) {
    // Normally take the user through cart building flow
    responseBuilder
        .add("Looks like you're good to go! Next " +
            "I'll need your delivery address. Try saying " +
            "\"get delivery address\".")
        .addSuggestions(new String[]{"get delivery address"});
  } else {
    // Exit conversation
    responseBuilder.add("Transaction failed.");
  }
  return responseBuilder.build();
}

JSON

{
    "responseId": "db1a333c-2781-41e3-84b1-cc0cc37643d7-594de0a7",
    "queryResult": {
      "queryText": "actions_intent_TRANSACTION_REQUIREMENTS_CHECK",
      "action": "transaction.check.complete",
      "parameters": {},
      "allRequiredParamsPresent": true,
      "fulfillmentText": "Failed to get transaction check results",
      "fulfillmentMessages": [
        {
          "text": {
            "text": [
              "Failed to get transaction check results"
            ]
          }
        }
      ],
      "outputContexts": [
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment",
          "lifespanCount": 1
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_transaction_requirements_check",
          "parameters": {
            "TRANSACTION_REQUIREMENTS_CHECK_RESULT": {
              "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult",
              "resultType": "CAN_TRANSACT"
            },
            "text": ""
          }
        }
      ],
      "intent": {
        "name": "projects/df-transactions/agent/intents/fd16d86b-60db-4d19-a683-5b52a22f4795",
        "displayName": "Transaction Check Complete"
      },
      "intentDetectionConfidence": 1,
      "languageCode": "en"
    },
    "originalDetectIntentRequest": {
      "source": "google",
      "version": "2",
      "payload": {
        "user": {
          "locale": "en-US",
          "lastSeen": "2019-09-23T19:49:32Z",
          "userVerificationStatus": "VERIFIED"
        },
        "conversation": {
          "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy",
          "type": "ACTIVE",
          "conversationToken": "[\"merchant_payment\"]"
        },
        "inputs": [
          {
            "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK",
            "rawInputs": [
              {
                "inputType": "KEYBOARD"
              }
            ],
            "arguments": [
              {
                "name": "TRANSACTION_REQUIREMENTS_CHECK_RESULT",
                "extension": {
                  "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult",
                  "resultType": "CAN_TRANSACT"
                }
              },
              {
                "name": "text"
              }
            ]
          }
        ],
        "surface": {
          "capabilities": [
            {
              "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
            },
            {
              "name": "actions.capability.AUDIO_OUTPUT"
            },
            {
              "name": "actions.capability.ACCOUNT_LINKING"
            },
            {
              "name": "actions.capability.SCREEN_OUTPUT"
            },
            {
              "name": "actions.capability.WEB_BROWSER"
            }
          ]
        },
        "availableSurfaces": [
          {
            "capabilities": [
              {
                "name": "actions.capability.WEB_BROWSER"
              },
              {
                "name": "actions.capability.AUDIO_OUTPUT"
              },
              {
                "name": "actions.capability.SCREEN_OUTPUT"
              }
            ]
          }
        ]
      }
    },
    "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy"
  }

JSON

{
  "user": {
    "locale": "en-US",
    "lastSeen": "2019-11-11T23:56:03Z",
    "userVerificationStatus": "VERIFIED"
  },
  "conversation": {
    "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw",
    "type": "ACTIVE",
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
  },
  "inputs": [
    {
      "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK",
      "rawInputs": [
        {}
      ],
      "arguments": [
        {
          "name": "TRANSACTION_REQUIREMENTS_CHECK_RESULT",
          "extension": {
            "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult",
            "resultType": "CAN_TRANSACT"
          }
        },
        {
          "name": "text"
        }
      ]
    }
  ],
  "surface": {
    "capabilities": [
      {
        "name": "actions.capability.AUDIO_OUTPUT"
      },
      {
        "name": "actions.capability.ACCOUNT_LINKING"
      },
      {
        "name": "actions.capability.SCREEN_OUTPUT"
      },
      {
        "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
      }
    ]
  },
  "availableSurfaces": [
    {
      "capabilities": [
        {
          "name": "actions.capability.SCREEN_OUTPUT"
        },
        {
          "name": "actions.capability.AUDIO_OUTPUT"
        },
        {
          "name": "actions.capability.WEB_BROWSER"
        }
      ]
    }
  ]
}

1b. Request a delivery address (optional)

If your transaction requires a user's delivery address, you can request fulfillment of the actions.intent.DELIVERY_ADDRESS intent. This might be useful for determining the total price, delivery/pickup location, or for ensuring the user is within your service region.

When requesting this intent to be fulfilled, you pass in a reason option that allows you to preface the Assistant's request to obtain an address with a string. For example, if you specify "to know where to send the order", the Assistant might ask the user:

"To know where to send the order, I'll need to get your delivery address"

User experience

On surfaces with a screen, the user will choose which address they want to use for the transaction. If they haven't previously given an address, they'll be able to enter a new address.

On voice-only surfaces, the Assistant will ask the user for permission to share their default address for the transaction. If they haven't previously given an address, the conversation will be handed off to a phone for entry.

Request the address

Node.js

app.intent('Delivery Address', (conv) => {
  conv.ask(new DeliveryAddress({
    addressOptions: {
      reason: 'To know where to send the order',
    },
  }));
});

Node.js

conv.ask(new DeliveryAddress({
  addressOptions: {
    reason: 'To know where to send the order',
  },
}));

Java

@ForIntent("Delivery Address")
public ActionResponse deliveryAddress(ActionRequest request) {
  DeliveryAddressValueSpecAddressOptions addressOptions =
      new DeliveryAddressValueSpecAddressOptions()
          .setReason("To know where to send the order");
  return getResponseBuilder(request)
      .add(new DeliveryAddress()
          .setAddressOptions(addressOptions))
      .build();
}

Java

DeliveryAddressValueSpecAddressOptions addressOptions =
    new DeliveryAddressValueSpecAddressOptions()
        .setReason("To know where to send the order");
return getResponseBuilder(request)
    .add(new DeliveryAddress()
        .setAddressOptions(addressOptions))
    .build();

JSON

{
    "payload": {
      "google": {
        "expectUserResponse": true,
        "systemIntent": {
          "intent": "actions.intent.DELIVERY_ADDRESS",
          "data": {
            "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValueSpec",
            "addressOptions": {
              "reason": "To know where to send the order"
            }
          }
        }
      }
    }
  }

JSON

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.DELIVERY_ADDRESS",
          "inputValueData": {
            "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValueSpec",
            "addressOptions": {
              "reason": "To know where to send the order"
            }
          }
        }
      ]
    }
  ],
  "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
}
Receive the address

After the Assistant fulfills the intent, it sends your fulfillment a request with the actions.intent.DELIVERY_ADDRESS intent.

To properly handle this request, declare a Dialogflow intent that's triggered by the actions_intent_DELIVERY_ADDRESSevent. When triggered, handle it in your fulfillment using the client library:

Node.js

app.intent('Delivery Address Complete', (conv) => {
  const arg = conv.arguments.get('DELIVERY_ADDRESS_VALUE');
  if (arg && arg.userDecision ==='ACCEPTED') {
    conv.data.location = arg.location;
    conv.ask('Great, got your address! Now say "confirm transaction".');
    conv.ask(new Suggestions('confirm transaction'));
  } else {
    conv.close('Transaction failed.');
  }
});

Node.js

app.intent('actions.intent.DELIVERY_ADDRESS', (conv) => {
  const arg = conv.arguments.get('DELIVERY_ADDRESS_VALUE');
  if (arg && arg.userDecision ==='ACCEPTED') {
    conv.data.location = arg.location;
    conv.ask('Great, got your address! Now say "confirm transaction".');
    conv.ask(new Suggestions('confirm transaction'));
  } else {
    conv.close('Transaction failed.');
  }
});

Java

@ForIntent("Delivery Address Complete")
public ActionResponse deliveryAddressComplete(ActionRequest request) {
  Argument deliveryAddressValue = request.getArgument("DELIVERY_ADDRESS_VALUE");
  Location deliveryAddress = null;
  if (deliveryAddressValue != null) {
    Map<String, Object> map = deliveryAddressValue.getExtension();
    if (map != null) {
      String userDecision = (String) map.get("userDecision");
      Location location = (Location) map.get("location");
      deliveryAddress = userDecision != null && userDecision.equals("ACCEPTED") ? location : null;
    }
  }
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (deliveryAddress != null) {
    // Cache delivery address in conversation data for later use
    Map<String, Object> conversationData = request.getConversationData();
    conversationData.put("location",
        GSON_BUILDER.create().toJson(deliveryAddress, Location.class));
    responseBuilder
        .add("Great, got your address! Now say \"confirm transaction\".")
        .addSuggestions(new String[] {
            "confirm transaction"
        });
  } else {
    responseBuilder.add("Transaction failed.").endConversation();
  }
  return responseBuilder.build();
}

Java

@ForIntent("actions.intent.DELIVERY_ADDRESS")
public ActionResponse deliveryAddressComplete(ActionRequest request) {
  Argument deliveryAddressValue = request.getArgument("DELIVERY_ADDRESS_VALUE");
  Location deliveryAddress = null;
  if (deliveryAddressValue != null) {
    Map<String, Object> map = deliveryAddressValue.getExtension();
    if (map != null) {
      String userDecision = (String) map.get("userDecision");
      Location location = (Location) map.get("location");
      deliveryAddress = userDecision != null && userDecision.equals("ACCEPTED") ? location : null;
    }
  }
  ResponseBuilder responseBuilder = getResponseBuilder(request);
  if (deliveryAddress != null) {
    // Cache delivery address in conversation data for later use
    Map<String, Object> conversationData = request.getConversationData();
    conversationData.put("location",
        GSON_BUILDER.create().toJson(deliveryAddress, Location.class));
    responseBuilder
        .add("Great, got your address! Now say \"confirm transaction\".")
        .addSuggestions(new String[] {
            "confirm transaction"
        });
  } else {
    responseBuilder.add("Transaction failed.").endConversation();
  }
  return responseBuilder.build();
}

JSON

{
    "responseId": "58b0c305-b437-47ac-8593-4fb0122a19e6-594de0a7",
    "queryResult": {
      "queryText": "actions_intent_DELIVERY_ADDRESS",
      "parameters": {},
      "allRequiredParamsPresent": true,
      "fulfillmentMessages": [
        {
          "text": {
            "text": [
              ""
            ]
          }
        }
      ],
      "outputContexts": [
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_delivery_address",
          "parameters": {
            "DELIVERY_ADDRESS_VALUE": {
              "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue",
              "userDecision": "ACCEPTED",
              "location": {
                "coordinates": {
                  "latitude": 37.432524,
                  "longitude": -122.098545
                },
                "zipCode": "94043-1351",
                "city": "MOUNTAIN VIEW",
                "postalAddress": {
                  "regionCode": "US",
                  "postalCode": "94043-1351",
                  "administrativeArea": "CA",
                  "locality": "MOUNTAIN VIEW",
                  "addressLines": [
                    "1600 AMPHITHEATRE PKWY"
                  ],
                  "recipients": [
                    "John Doe"
                  ]
                },
                "phoneNumber": "+1 123-456-7890"
              }
            },
            "text": "1600 AMPHITHEATRE PKWY"
          }
        }
      ],
      "intent": {
        "name": "projects/df-transactions/agent/intents/0be5d130-1760-4355-85e9-4dc01da8bf3c",
        "displayName": "Delivery Address Complete"
      },
      "intentDetectionConfidence": 1,
      "languageCode": "en"
    },
    "originalDetectIntentRequest": {
      "source": "google",
      "version": "2",
      "payload": {
        "user": {
          "locale": "en-US",
          "lastSeen": "2019-09-23T19:49:55Z",
          "userVerificationStatus": "VERIFIED"
        },
        "conversation": {
          "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy",
          "type": "ACTIVE",
          "conversationToken": "[]"
        },
        "inputs": [
          {
            "intent": "actions.intent.DELIVERY_ADDRESS",
            "rawInputs": [
              {
                "query": "1600 AMPHITHEATRE PKWY"
              }
            ],
            "arguments": [
              {
                "name": "DELIVERY_ADDRESS_VALUE",
                "extension": {
                  "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue",
                  "userDecision": "ACCEPTED",
                  "location": {
                    "coordinates": {
                      "latitude": 37.432524,
                      "longitude": -122.098545
                    },
                    "zipCode": "94043-1351",
                    "city": "MOUNTAIN VIEW",
                    "postalAddress": {
                      "regionCode": "US",
                      "postalCode": "94043-1351",
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "recipients": [
                        "John Doe"
                      ]
                    },
                    "phoneNumber": "+1 123-456-7890"
                  }
                }
              }
            ]
          }
        ],
        "surface": {
          "capabilities": [
            {
              "name": "actions.capability.WEB_BROWSER"
            },
            {
              "name": "actions.capability.SCREEN_OUTPUT"
            },
            {
              "name": "actions.capability.ACCOUNT_LINKING"
            },
            {
              "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
            },
            {
              "name": "actions.capability.AUDIO_OUTPUT"
            }
          ]
        },
        "availableSurfaces": [
          {
            "capabilities": [
              {
                "name": "actions.capability.WEB_BROWSER"
              },
              {
                "name": "actions.capability.AUDIO_OUTPUT"
              },
              {
                "name": "actions.capability.SCREEN_OUTPUT"
              }
            ]
          }
        ]
      }
    },
    "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy"
  }

JSON

{
  "user": {
    "locale": "en-US",
    "lastSeen": "2019-11-11T23:57:20Z",
    "userVerificationStatus": "VERIFIED"
  },
  "conversation": {
    "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw",
    "type": "ACTIVE",
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}"
  },
  "inputs": [
    {
      "intent": "actions.intent.DELIVERY_ADDRESS",
      "rawInputs": [
        {
          "inputType": "VOICE",
          "query": "1600 AMPHITHEATRE PKWY"
        }
      ],
      "arguments": [
        {
          "name": "DELIVERY_ADDRESS_VALUE",
          "extension": {
            "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue",
            "userDecision": "ACCEPTED",
            "location": {
              "coordinates": {
                "latitude": 37.421578499999995,
                "longitude": -122.0837816
              },
              "zipCode": "94043-1351",
              "city": "MOUNTAIN VIEW",
              "postalAddress": {
                "regionCode": "US",
                "postalCode": "94043-1351",
                "administrativeArea": "CA",
                "locality": "MOUNTAIN VIEW",
                "addressLines": [
                  "1600 AMPHITHEATRE PKWY"
                ],
                "recipients": [
                  "John Doe"
                ]
              },
              "phoneNumber": "+1 123-456-7890"
            }
          }
        },
        {
          "name": "text",
          "rawText": "1600 AMPHITHEATRE PKWY",
          "textValue": "1600 AMPHITHEATRE PKWY"
        }
      ]
    }
  ],
  "surface": {
    "capabilities": [
      {
        "name": "actions.capability.SCREEN_OUTPUT"
      },
      {
        "name": "actions.capability.AUDIO_OUTPUT"
      },
      {
        "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
      },
      {
        "name": "actions.capability.ACCOUNT_LINKING"
      }
    ]
  },
  "availableSurfaces": [
    {
      "capabilities": [
        {
          "name": "actions.capability.AUDIO_OUTPUT"
        },
        {
          "name": "actions.capability.WEB_BROWSER"
        },
        {
          "name": "actions.capability.SCREEN_OUTPUT"
        }
      ]
    }
  ]
}

2. Build the order

User experience

Once you have the user information you need, you'll build a "cart assembly" experience that guides the user to build an order. Every Action will have a slightly different cart assembly flow as appropriate for their product or service.

The most basic cart assembly experience has a user pick items from a list to add to their order, though you can design the conversation to simplify the user experience. You could build a cart assembly experience that enables the user to re-order their most recent purchase via a simple yes or no question. You could also present the user a carousel or list card of the top "featured" or "recommended" items.

We recommend using rich responses to present the user's options visually, but also design the conversation such that the user can build their cart using only their voice. For some best practices and examples of high-quality cart assembly experiences, see the Transactions Design Guidelines.

Fulfillment

Throughout your conversation, you'll need to gather the items that a user wants to purchase and then construct an Order object.

At minimum, your Order must contain the following:

  • buyerInfo - Information about the user making the purchase.
  • transactionMerchant - Information about the merchant that facilitated the order.
  • contents - The actual contents of the order listed as lineItems.
  • priceAttributes - Pricing details about the order, including the total cost of the order with discounts and taxes.

Refer to the Order response documentation to construct your cart. Note that you may need to include different fields depending on the order.

The sample code below shows a complete order, including optional fields:

Node.js

const order = {
  createTime: '2019-09-24T18:00:00.877Z',
  lastUpdateTime: '2019-09-24T18:00:00.877Z',
  merchantOrderId: orderId, // A unique ID String for the order
  userVisibleOrderId: orderId,
  transactionMerchant: {
    id: 'http://www.example.com',
    name: 'Example Merchant',
  },
  contents: {
    lineItems: [
      {
        id: 'LINE_ITEM_ID',
        name: 'Pizza',
        description: 'A four cheese pizza.',
        priceAttributes: [
          {
            type: 'REGULAR',
            name: 'Item Price',
            state: 'ACTUAL',
            amount: {
              currencyCode: 'USD',
              amountInMicros: 8990000,
            },
            taxIncluded: true,
          },
          {
            type: 'TOTAL',
            name: 'Total Price',
            state: 'ACTUAL',
            amount: {
              currencyCode: 'USD',
              amountInMicros: 9990000,
            },
            taxIncluded: true,
          },
        ],
        notes: [
          'Extra cheese.',
        ],
        purchase: {
          quantity: 1,
          unitMeasure: {
            measure: 1,
            unit: 'POUND',
          },
          itemOptions: [
            {
              id: 'ITEM_OPTION_ID',
              name: 'Pepperoni',
              prices: [
                {
                  type: 'REGULAR',
                  state: 'ACTUAL',
                  name: 'Item Price',
                  amount: {
                    currencyCode: 'USD',
                    amountInMicros: 1000000,
                  },
                  taxIncluded: true,
                },
                {
                  type: 'TOTAL',
                  name: 'Total Price',
                  state: 'ACTUAL',
                  amount: {
                    currencyCode: 'USD',
                    amountInMicros: 1000000,
                  },
                  taxIncluded: true,
                },
              ],
              note: 'Extra pepperoni',
              quantity: 1,
              subOptions: [],
            },
          ],
        },
      },
    ],
  },
  buyerInfo: {
    email: 'janedoe@gmail.com',
    firstName: 'Jane',
    lastName: 'Doe',
    displayName: 'Jane Doe',
  },
  priceAttributes: [
    {
      type: 'SUBTOTAL',
      name: 'Subtotal',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 9990000,
      },
      taxIncluded: true,
    },
    {
      type: 'DELIVERY',
      name: 'Delivery',
      state: 'ACTUAL',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 2000000,
      },
      taxIncluded: true,
    },
    {
      type: 'TAX',
      name: 'Tax',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 3780000,
      },
      taxIncluded: true,
    },
    {
      type: 'TOTAL',
      name: 'Total Price',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 15770000,
      },
      taxIncluded: true,
    },
  ],
  followUpActions: [
    {
      type: 'VIEW_DETAILS',
      title: 'View details',
      openUrlAction: {
        url: 'http://example.com',
      },
    },
    {
      type: 'CALL',
      title: 'Call us',
      openUrlAction: {
        url: 'tel:+16501112222',
      },
    },
    {
      type: 'EMAIL',
      title: 'Email us',
      openUrlAction: {
        url: 'mailto:person@example.com',
      },
    },
  ],
  termsOfServiceUrl: 'http://www.example.com',
  note: 'Sale event',
  promotions: [
    {
      coupon: 'COUPON_CODE',
    },
  ],
  purchase: {
    status: 'CREATED',
    userVisibleStatusLabel: 'CREATED',
    type: 'FOOD',
    returnsInfo: {
      isReturnable: false,
      daysToReturn: 1,
      policyUrl: 'http://www.example.com',
    },
    fulfillmentInfo: {
      id: 'FULFILLMENT_SERVICE_ID',
      fulfillmentType: 'DELIVERY',
      expectedFulfillmentTime: {
        timeIso8601: '2019-09-25T18:00:00.877Z',
      },
      location: location,
      price: {
        type: 'REGULAR',
        name: 'Delivery Price',
        state: 'ACTUAL',
        amount: {
          currencyCode: 'USD',
          amountInMicros: 2000000,
        },
        taxIncluded: true,
      },
      fulfillmentContact: {
        email: 'johnjohnson@gmail.com',
        firstName: 'John',
        lastName: 'Johnson',
        displayName: 'John Johnson',
      },
    },
    purchaseLocationType: 'ONLINE_PURCHASE',
  },
};

Node.js

const order = {
  createTime: '2019-09-24T18:00:00.877Z',
  lastUpdateTime: '2019-09-24T18:00:00.877Z',
  merchantOrderId: orderId, // A unique ID String for the order
  userVisibleOrderId: orderId,
  transactionMerchant: {
    id: 'http://www.example.com',
    name: 'Example Merchant',
  },
  contents: {
    lineItems: [
      {
        id: 'LINE_ITEM_ID',
        name: 'Pizza',
        description: 'A four cheese pizza.',
        priceAttributes: [
          {
            type: 'REGULAR',
            name: 'Item Price',
            state: 'ACTUAL',
            amount: {
              currencyCode: 'USD',
              amountInMicros: 8990000,
            },
            taxIncluded: true,
          },
          {
            type: 'TOTAL',
            name: 'Total Price',
            state: 'ACTUAL',
            amount: {
              currencyCode: 'USD',
              amountInMicros: 9990000,
            },
            taxIncluded: true,
          },
        ],
        notes: [
          'Extra cheese.',
        ],
        purchase: {
          quantity: 1,
          unitMeasure: {
            measure: 1,
            unit: 'POUND',
          },
          itemOptions: [
            {
              id: 'ITEM_OPTION_ID',
              name: 'Pepperoni',
              prices: [
                {
                  type: 'REGULAR',
                  state: 'ACTUAL',
                  name: 'Item Price',
                  amount: {
                    currencyCode: 'USD',
                    amountInMicros: 1000000,
                  },
                  taxIncluded: true,
                },
                {
                  type: 'TOTAL',
                  name: 'Total Price',
                  state: 'ACTUAL',
                  amount: {
                    currencyCode: 'USD',
                    amountInMicros: 1000000,
                  },
                  taxIncluded: true,
                },
              ],
              note: 'Extra pepperoni',
              quantity: 1,
              subOptions: [],
            },
          ],
        },
      },
    ],
  },
  buyerInfo: {
    email: 'janedoe@gmail.com',
    firstName: 'Jane',
    lastName: 'Doe',
    displayName: 'Jane Doe',
  },
  priceAttributes: [
    {
      type: 'SUBTOTAL',
      name: 'Subtotal',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 9990000,
      },
      taxIncluded: true,
    },
    {
      type: 'DELIVERY',
      name: 'Delivery',
      state: 'ACTUAL',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 2000000,
      },
      taxIncluded: true,
    },
    {
      type: 'TAX',
      name: 'Tax',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 3780000,
      },
      taxIncluded: true,
    },
    {
      type: 'TOTAL',
      name: 'Total Price',
      state: 'ESTIMATE',
      amount: {
        currencyCode: 'USD',
        amountInMicros: 15770000,
      },
      taxIncluded: true,
    },
  ],
  followUpActions: [
    {
      type: 'VIEW_DETAILS',
      title: 'View details',
      openUrlAction: {
        url: 'http://example.com',
      },
    },
    {
      type: 'CALL',
      title: 'Call us',
      openUrlAction: {
        url: 'tel:+16501112222',
      },
    },
    {
      type: 'EMAIL',
      title: 'Email us',
      openUrlAction: {
        url: 'mailto:person@example.com',
      },
    },
  ],
  termsOfServiceUrl: 'http://www.example.com',
  note: 'Sale event',
  promotions: [
    {
      coupon: 'COUPON_CODE',
    },
  ],
  purchase: {
    status: 'CREATED',
    userVisibleStatusLabel: 'CREATED',
    type: 'FOOD',
    returnsInfo: {
      isReturnable: false,
      daysToReturn: 1,
      policyUrl: 'http://www.example.com',
    },
    fulfillmentInfo: {
      id: 'FULFILLMENT_SERVICE_ID',
      fulfillmentType: 'DELIVERY',
      expectedFulfillmentTime: {
        timeIso8601: '2019-09-25T18:00:00.877Z',
      },
      location: location,
      price: {
        type: 'REGULAR',
        name: 'Delivery Price',
        state: 'ACTUAL',
        amount: {
          currencyCode: 'USD',
          amountInMicros: 2000000,
        },
        taxIncluded: true,
      },
      fulfillmentContact: {
        email: 'johnjohnson@gmail.com',
        firstName: 'John',
        lastName: 'Johnson',
        displayName: 'John Johnson',
      },
    },
    purchaseLocationType: 'ONLINE_PURCHASE',
  },
};

Java

// Transaction Merchant
MerchantV3 transactionMerchant = new MerchantV3()
    .setId("http://www.example.com")
    .setName("Example Merchant");

// Line Item
PriceAttribute itemPrice = new PriceAttribute()
    .setType("REGULAR")
    .setName("Item Price")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(8990000L)
    )
    .setTaxIncluded(true);

PriceAttribute totalItemPrice = new PriceAttribute()
    .setType("TOTAL")
    .setName("Total Price")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(9990000L)
    )
    .setTaxIncluded(true);

// Purchase Item Extension
PurchaseItemExtension purchaseItemExtension = new PurchaseItemExtension()
    .setQuantity(1)
    .setUnitMeasure(new MerchantUnitMeasure()
        .setMeasure(1.0)
        .setUnit("POUND"))
    .setItemOptions(Arrays.asList(new PurchaseItemExtensionItemOption()
        .setId("ITEM_OPTION_ID")
        .setName("Pepperoni")
        .setPrices(Arrays.asList(
            new PriceAttribute()
              .setType("REGULAR")
              .setState("ACTUAL")
              .setName("Item Price")
              .setAmount(new MoneyV3()
                  .setCurrencyCode("USD")
                  .setAmountInMicros(1000000L))
              .setTaxIncluded(true),
            new PriceAttribute()
                .setType("TOTAL")
                .setState("ACTUAL")
                .setName("Total Price")
                .setAmount(new MoneyV3()
                    .setCurrencyCode("USD")
                    .setAmountInMicros(1000000L))
                .setTaxIncluded(true)
            ))
        .setNote("Extra pepperoni")
        .setQuantity(1)));

LineItemV3 lineItem = new LineItemV3()
    .setId("LINE_ITEM_ID")
    .setName("Pizza")
    .setDescription("A four cheese pizza.")
    .setPriceAttributes(Arrays.asList(itemPrice, totalItemPrice))
    .setNotes(Collections.singletonList("Extra cheese."))
    .setPurchase(purchaseItemExtension);

// Order Contents
OrderContents contents = new OrderContents()
    .setLineItems(Collections.singletonList(lineItem));

// User Info
UserInfo buyerInfo = new UserInfo()
    .setEmail("janedoe@gmail.com")
    .setFirstName("Jane")
    .setLastName("Doe")
    .setDisplayName("Jane Doe");

// Price Attributes
PriceAttribute subTotal = new PriceAttribute()
    .setType("SUBTOTAL")
    .setName("Subtotal")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(9990000L)
    )
    .setTaxIncluded(true);
PriceAttribute deliveryFee = new PriceAttribute()
    .setType("DELIVERY")
    .setName("Delivery")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(2000000L)
    )
    .setTaxIncluded(true);
PriceAttribute tax = new PriceAttribute()
    .setType("TAX")
    .setName("Tax")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(3780000L)
    )
    .setTaxIncluded(true);
PriceAttribute totalPrice = new PriceAttribute()
    .setType("TOTAL")
    .setName("Total Price")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(15770000L)
    )
    .setTaxIncluded(true);

// Follow up actions
Action viewDetails = new Action()
    .setType("VIEW_DETAILS")
    .setTitle("View details")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("https://example.com"));
Action call = new Action()
    .setType("CALL")
    .setTitle("Call us")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("tel:+16501112222"));
Action email = new Action()
    .setType("EMAIL")
    .setTitle("Email us")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("mailto:person@example.com"));

// Terms of service and order note
String termsOfServiceUrl = "http://example.com";
String orderNote = "Sale event";

// Promotions
PromotionV3 promotion = new PromotionV3()
    .setCoupon("COUPON_CODE");

// Purchase Order Extension
Location location = GSON_BUILDER.create().fromJson(
    (String) conversationData.get("location"), Location.class);

PurchaseOrderExtension purchaseOrderExtension = new PurchaseOrderExtension()
    .setStatus("CREATED")
    .setUserVisibleStatusLabel("CREATED")
    .setType("FOOD")
    .setReturnsInfo(new PurchaseReturnsInfo()
        .setIsReturnable(false)
        .setDaysToReturn(1)
        .setPolicyUrl("https://example.com"))
    .setFulfillmentInfo(new PurchaseFulfillmentInfo()
        .setId("FULFILLMENT_SERVICE_ID")
        .setFulfillmentType("DELIVERY")
        .setExpectedFulfillmentTime(new TimeV3()
            .setTimeIso8601("2019-09-25T18:00:00.877Z"))
        .setLocation(location)
        .setPrice(new PriceAttribute()
            .setType("REGULAR")
            .setName("Delivery price")
            .setState("ACTUAL")
            .setAmount(new MoneyV3()
                .setCurrencyCode("USD")
                .setAmountInMicros(2000000L))
            .setTaxIncluded(true))
        .setFulfillmentContact(new UserInfo()
            .setEmail("johnjohnson@gmail.com")
            .setFirstName("John")
            .setLastName("Johnson")
            .setDisplayName("John Johnson")))
    .setPurchaseLocationType("ONLINE_PURCHASE");

OrderV3 order = new OrderV3()
    .setCreateTime("2019-09-24T18:00:00.877Z")
    .setLastUpdateTime("2019-09-24T18:00:00.877Z")
    .setMerchantOrderId(orderId)
    .setUserVisibleOrderId(orderId)
    .setTransactionMerchant(transactionMerchant)
    .setContents(contents)
    .setBuyerInfo(buyerInfo)
    .setPriceAttributes(Arrays.asList(
        subTotal,
        deliveryFee,
        tax,
        totalPrice
    ))
    .setFollowUpActions(Arrays.asList(
        viewDetails,
        call,
        email
    ))
    .setTermsOfServiceUrl(termsOfServiceUrl)
    .setNote(orderNote)
    .setPromotions(Collections.singletonList(promotion))
    .setPurchase(purchaseOrderExtension);

Java

// Transaction Merchant
MerchantV3 transactionMerchant = new MerchantV3()
    .setId("http://www.example.com")
    .setName("Example Merchant");

// Line Item
PriceAttribute itemPrice = new PriceAttribute()
    .setType("REGULAR")
    .setName("Item Price")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(8990000L)
    )
    .setTaxIncluded(true);

PriceAttribute totalItemPrice = new PriceAttribute()
    .setType("TOTAL")
    .setName("Total Price")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(9990000L)
    )
    .setTaxIncluded(true);

// Purchase Item Extension
PurchaseItemExtension purchaseItemExtension = new PurchaseItemExtension()
    .setUnitMeasure(new MerchantUnitMeasure()
        .setMeasure(1.0)
        .setUnit("POUND"))
    .setItemOptions(Arrays.asList(new PurchaseItemExtensionItemOption()
        .setId("ITEM_OPTION_ID")
        .setName("Pepperoni")
        .setPrices(Arrays.asList(
            new PriceAttribute()
              .setType("REGULAR")
              .setState("ACTUAL")
              .setName("Item Price")
              .setAmount(new MoneyV3()
                  .setCurrencyCode("USD")
                  .setAmountInMicros(1000000L))
              .setTaxIncluded(true),
            new PriceAttribute()
                .setType("TOTAL")
                .setState("ACTUAL")
                .setName("Total Price")
                .setAmount(new MoneyV3()
                    .setCurrencyCode("USD")
                    .setAmountInMicros(1000000L))
                .setTaxIncluded(true)
            ))
        .setNote("Extra pepperoni")));

LineItemV3 lineItem = new LineItemV3()
    .setId("LINE_ITEM_ID")
    .setName("Pizza")
    .setDescription("A four cheese pizza.")
    .setPriceAttributes(Arrays.asList(itemPrice, totalItemPrice))
    .setNotes(Collections.singletonList("Extra cheese."))
    .setPurchase(purchaseItemExtension);

// Order Contents
OrderContents contents = new OrderContents()
    .setLineItems(Collections.singletonList(lineItem));

// User Info
UserInfo buyerInfo = new UserInfo()
    .setEmail("janedoe@gmail.com")
    .setFirstName("Jane")
    .setLastName("Doe")
    .setDisplayName("Jane Doe");

// Price Attributes
PriceAttribute subTotal = new PriceAttribute()
    .setType("SUBTOTAL")
    .setName("Subtotal")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(9990000L)
    )
    .setTaxIncluded(true);
PriceAttribute deliveryFee = new PriceAttribute()
    .setType("DELIVERY")
    .setName("Delivery")
    .setState("ACTUAL")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(2000000L)
    )
    .setTaxIncluded(true);
PriceAttribute tax = new PriceAttribute()
    .setType("TAX")
    .setName("Tax")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(3780000L)
    )
    .setTaxIncluded(true);
PriceAttribute totalPrice = new PriceAttribute()
    .setType("TOTAL")
    .setName("Total Price")
    .setState("ESTIMATE")
    .setAmount(new MoneyV3()
        .setCurrencyCode("USD")
        .setAmountInMicros(15770000L)
    )
    .setTaxIncluded(true);

// Follow up actions
Action viewDetails = new Action()
    .setType("VIEW_DETAILS")
    .setTitle("View details")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("https://example.com"));
Action call = new Action()
    .setType("CALL")
    .setTitle("Call us")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("tel:+16501112222"));
Action email = new Action()
    .setType("EMAIL")
    .setTitle("Email us")
    .setOpenUrlAction(new OpenUrlAction()
        .setUrl("mailto:person@example.com"));

// Terms of service and order note
String termsOfServiceUrl = "http://example.com";
String orderNote = "Sale event";

// Promotions
PromotionV3 promotion = new PromotionV3()
    .setCoupon("COUPON_CODE");

// Purchase Order Extension
Location location = GSON_BUILDER.create().fromJson(
    (String) conversationData.get("location"), Location.class);

PurchaseOrderExtension purchaseOrderExtension = new PurchaseOrderExtension()
    .setStatus("CREATED")
    .setUserVisibleStatusLabel("CREATED")
    .setType("FOOD")
    .setReturnsInfo(new PurchaseReturnsInfo()
        .setIsReturnable(false)
        .setDaysToReturn(1)
        .setPolicyUrl("https://example.com"))
    .setFulfillmentInfo(new PurchaseFulfillmentInfo()
        .setId("FULFILLMENT_SERVICE_ID")
        .setFulfillmentType("DELIVERY")
        .setExpectedFulfillmentTime(new TimeV3()
            .setTimeIso8601("2019-09-25T18:00:00.877Z"))
        .setLocation(location)
        .setPrice(new PriceAttribute()
            .setType("REGULAR")
            .setName("Delivery price")
            .setState("ACTUAL")
            .setAmount(new MoneyV3()
                .setCurrencyCode("USD")
                .setAmountInMicros(2000000L))
            .setTaxIncluded(true))
        .setFulfillmentContact(new UserInfo()
            .setEmail("johnjohnson@gmail.com")
            .setFirstName("John")
            .setLastName("Johnson")
            .setDisplayName("John Johnson")))
    .setPurchaseLocationType("ONLINE_PURCHASE");

OrderV3 order = new OrderV3()
    .setCreateTime("2019-09-24T18:00:00.877Z")
    .setLastUpdateTime("2019-09-24T18:00:00.877Z")
    .setMerchantOrderId(orderId)
    .setUserVisibleOrderId(orderId)
    .setTransactionMerchant(transactionMerchant)
    .setContents(contents)
    .setBuyerInfo(buyerInfo)
    .setPriceAttributes(Arrays.asList(
        subTotal,
        deliveryFee,
        tax,
        totalPrice
    ))
    .setFollowUpActions(Arrays.asList(
        viewDetails,
        call,
        email
    ))
    .setTermsOfServiceUrl(termsOfServiceUrl)
    .setNote(orderNote)
    .setPromotions(Collections.singletonList(promotion))
    .setPurchase(purchaseOrderExtension);

3. Propose the order

Once you've built an order, you must present it to the user to confirm or reject. Request the actions.intent.TRANSACTION_DECISION intent and provide the order that you built.

User Experience

When you request the actions.intent.TRANSACTION_DECISION intent, the Assistant initiates a built-in experience in which the Order you passed is rendered directly onto a "cart preview card". The user can say "place order", decline the transaction, change a payment option like the credit card or address, or request to change the order's contents.

The user may also request changes to the order at this point. In this case, you should make sure your fulfillment can handle order change requests after finishing the cart assembly experience.

Fulfillment

When you request the actions.intent.TRANSACTION_DECISION intent, you'll create a TransactionDecision that contains the Order as well as orderOptionsand paymentParameters.

Your paymentParameters object will include tokenization parameters that change depending on which Google Pay processor you plan on using (such as Stripe, Braintree, ACI, etc).

The following code shows an example TransactionsDecision for an order:

Node.js

conv.ask(new TransactionDecision({
  orderOptions: {
    userInfoOptions: {
      userInfoProperties: [
        'EMAIL',
      ],
    },
  },
  paymentParameters: {
    googlePaymentOption: {
      // facilitationSpec is expected to be a serialized JSON string
      facilitationSpec: JSON.stringify({
        apiVersion: 2,
        apiVersionMinor: 0,
        merchantInfo: {
          merchantName: 'Example Merchant',
        },
        allowedPaymentMethods: [
          {
            type: 'CARD',
            parameters: {
              allowedAuthMethods: ['PAN_ONLY', 'CRYPTOGRAM_3DS'],
              allowedCardNetworks: [
                'AMEX', 'DISCOVER', 'JCB', 'MASTERCARD', 'VISA'],
            },
            tokenizationSpecification: {
              type: 'PAYMENT_GATEWAY',
              parameters: {
                gateway: 'example',
                gatewayMerchantId: 'exampleGatewayMerchantId',
              },
            },
          },
        ],
        transactionInfo: {
          totalPriceStatus: 'FINAL',
          totalPrice: '15.77',
          currencyCode: 'USD',
        },
      }),
    },
  },
  presentationOptions: {
    actionDisplayName: 'PLACE_ORDER',
  },
  order: order,
}));

Node.js

conv.ask(new TransactionDecision({
  orderOptions: {
    userInfoOptions: {
      userInfoProperties: [
        'EMAIL',
      ],
    },
  },
  paymentParameters: {
    googlePaymentOption: {
      // facilitationSpec is expected to be a serialized JSON string
      facilitationSpec: JSON.stringify({
        apiVersion: 2,
        apiVersionMinor: 0,
        merchantInfo: {
          merchantName: 'Example Merchant',
        },
        allowedPaymentMethods: [
          {
            type: 'CARD',
            parameters: {
              allowedAuthMethods: ['PAN_ONLY', 'CRYPTOGRAM_3DS'],
              allowedCardNetworks: [
                'AMEX', 'DISCOVER', 'JCB', 'MASTERCARD', 'VISA'],
            },
            tokenizationSpecification: {
              type: 'PAYMENT_GATEWAY',
              parameters: {
                gateway: 'example',
                gatewayMerchantId: 'exampleGatewayMerchantId',
              },
            },
          },
        ],
        transactionInfo: {
          totalPriceStatus: 'FINAL',
          totalPrice: '15.77',
          currencyCode: 'USD',
        },
      }),
    },
  },
  presentationOptions: {
    actionDisplayName: 'PLACE_ORDER',
  },
  order: order,
}));

Java

// Create order options
OrderOptionsV3 orderOptions = new OrderOptionsV3()
    .setUserInfoOptions(new UserInfoOptions()
        .setUserInfoProperties(Collections.singletonList("EMAIL")));

// Create presentation options
PresentationOptionsV3 presentationOptions = new PresentationOptionsV3()
    .setActionDisplayName("PLACE_ORDER");

// Create payment parameters
JSONObject merchantInfo = new JSONObject();
merchantInfo.put("merchantName", "Example Merchant");

JSONObject facilitationSpec = new JSONObject();
facilitationSpec.put("apiVersion", 2);
facilitationSpec.put("apiVersionMinor", 0);
facilitationSpec.put("merchantInfo", merchantInfo);

JSONObject allowedPaymentMethod = new JSONObject();
allowedPaymentMethod.put("type", "CARD");

JSONArray allowedAuthMethods = new JSONArray();
allowedAuthMethods.addAll(Arrays.asList("PAN_ONLY", "CRYPTOGRAM_3DS"));
JSONArray allowedCardNetworks = new JSONArray();
allowedCardNetworks.addAll(Arrays.asList("AMEX", "DISCOVER", "JCB", "MASTERCARD", "VISA"));

JSONObject allowedPaymentMethodParameters = new JSONObject();
allowedPaymentMethodParameters.put("allowedAuthMethods", allowedAuthMethods);
allowedPaymentMethodParameters.put("allowedCardNetworks", allowedCardNetworks);

allowedPaymentMethod.put("parameters", allowedPaymentMethodParameters);

JSONObject tokenizationSpecificationParameters = new JSONObject();
tokenizationSpecificationParameters.put("gateway", "example");
tokenizationSpecificationParameters.put("gatewayMerchantId", "exampleGatewayMerchantId");

JSONObject tokenizationSpecification = new JSONObject();
tokenizationSpecification.put("type", "PAYMENT_GATEWAY");
tokenizationSpecification.put("parameters", tokenizationSpecificationParameters);
allowedPaymentMethod.put("tokenizationSpecification", tokenizationSpecification);

JSONArray allowedPaymentMethods = new JSONArray();
allowedPaymentMethods.add(allowedPaymentMethod);

facilitationSpec.put("allowedPaymentMethods", allowedPaymentMethods);

JSONObject transactionInfo = new JSONObject();
transactionInfo.put("totalPriceStatus", "FINAL");
transactionInfo.put("totalPrice", "15.77");
transactionInfo.put("currencyCode", "USD");

facilitationSpec.put("transactionInfo", transactionInfo);

GooglePaymentOption googlePaymentOption = new GooglePaymentOption()
    .setFacilitationSpec(facilitationSpec.toJSONString());
paymentParameters.setGooglePaymentOption(googlePaymentOption);

return getResponseBuilder(request)
    .add(new TransactionDecision()
        .setOrder(order)
        .setOrderOptions(orderOptions)
        .setPresentationOptions(presentationOptions)
        .setPaymentParameters(paymentParameters)
    )
    .build();

Java

// Create order options
OrderOptionsV3 orderOptions = new OrderOptionsV3()
    .setUserInfoOptions(new UserInfoOptions()
        .setUserInfoProperties(Collections.singletonList("EMAIL")));

// Create presentation options
PresentationOptionsV3 presentationOptions = new PresentationOptionsV3()
    .setActionDisplayName("PLACE_ORDER");

// Create payment parameters
JSONObject merchantInfo = new JSONObject();
merchantInfo.put("merchantName", "Example Merchant");

JSONObject facilitationSpec = new JSONObject();
facilitationSpec.put("apiVersion", 2);
facilitationSpec.put("apiVersionMinor", 0);
facilitationSpec.put("merchantInfo", merchantInfo);

JSONObject allowedPaymentMethod = new JSONObject();
allowedPaymentMethod.put("type", "CARD");

JSONArray allowedAuthMethods = new JSONArray();
allowedAuthMethods.addAll(Arrays.asList("PAN_ONLY", "CRYPTOGRAM_3DS"));
JSONArray allowedCardNetworks = new JSONArray();
allowedCardNetworks.addAll(Arrays.asList("AMEX", "DISCOVER", "JCB", "MASTERCARD", "VISA"));

JSONObject allowedPaymentMethodParameters = new JSONObject();
allowedPaymentMethodParameters.put("allowedAuthMethods", allowedAuthMethods);
allowedPaymentMethodParameters.put("allowedCardNetworks", allowedCardNetworks);

allowedPaymentMethod.put("parameters", allowedPaymentMethodParameters);

JSONObject tokenizationSpecificationParameters = new JSONObject();
tokenizationSpecificationParameters.put("gateway", "example");
tokenizationSpecificationParameters.put("gatewayMerchantId", "exampleGatewayMerchantId");

JSONObject tokenizationSpecification = new JSONObject();
tokenizationSpecification.put("type", "PAYMENT_GATEWAY");
tokenizationSpecification.put("parameters", tokenizationSpecificationParameters);
allowedPaymentMethod.put("tokenizationSpecification", tokenizationSpecification);

JSONArray allowedPaymentMethods = new JSONArray();
allowedPaymentMethods.add(allowedPaymentMethod);

facilitationSpec.put("allowedPaymentMethods", allowedPaymentMethods);

JSONObject transactionInfo = new JSONObject();
transactionInfo.put("totalPriceStatus", "FINAL");
transactionInfo.put("totalPrice", "15.77");
transactionInfo.put("currencyCode", "USD");

facilitationSpec.put("transactionInfo", transactionInfo);

GooglePaymentOption googlePaymentOption = new GooglePaymentOption()
    .setFacilitationSpec(facilitationSpec.toJSONString());
paymentParameters.setGooglePaymentOption(googlePaymentOption);

return getResponseBuilder(request)
    .add(new TransactionDecision()
        .setOrder(order)
        .setOrderOptions(orderOptions)
        .setPresentationOptions(presentationOptions)
        .setPaymentParameters(paymentParameters)
    )
    .build();

JSON

{
    "payload": {
      "google": {
        "expectUserResponse": true,
        "richResponse": {
          "items": [
            {
              "simpleResponse": {
                "textToSpeech": "Transaction Decision Placeholder."
              }
            }
          ]
        },
        "systemIntent": {
          "intent": "actions.intent.TRANSACTION_DECISION",
          "data": {
            "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValueSpec",
            "orderOptions": {
              "userInfoOptions": {
                "userInfoProperties": [
                  "EMAIL"
                ]
              }
            },
            "paymentParameters": {
              "merchantPaymentOption": {
                "defaultMerchantPaymentMethodId": "12345678",
                "managePaymentMethodUrl": "https://example.com/managePayment",
                "merchantPaymentMethod": [
                  {
                    "paymentMethodDisplayInfo": {
                      "paymentMethodDisplayName": "VISA **** 1234",
                      "paymentType": "PAYMENT_CARD"
                    },
                    "paymentMethodGroup": "Payment method group",
                    "paymentMethodId": "12345678",
                    "paymentMethodStatus": {
                      "status": "STATUS_OK",
                      "statusMessage": "Status message"
                    }
                  }
                ]
              }
            },
            "presentationOptions": {
              "actionDisplayName": "PLACE_ORDER"
            },
            "order": {
              "createTime": "2019-09-24T18:00:00.877Z",
              "lastUpdateTime": "2019-09-24T18:00:00.877Z",
              "merchantOrderId": "ORDER_ID",
              "userVisibleOrderId": "ORDER_ID",
              "transactionMerchant": {
                "id": "http://www.example.com",
                "name": "Example Merchant"
              },
              "contents": {
                "lineItems": [
                  {
                    "id": "LINE_ITEM_ID",
                    "name": "Pizza",
                    "description": "A four cheese pizza.",
                    "priceAttributes": [
                      {
                        "type": "REGULAR",
                        "name": "Item Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 8990000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TOTAL",
                        "name": "Total Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 9990000
                        },
                        "taxIncluded": true
                      }
                    ],
                    "notes": [
                      "Extra cheese."
                    ],
                    "purchase": {
                      "quantity": 1,
                      "unitMeasure": {
                        "measure": 1,
                        "unit": "POUND"
                      },
                      "itemOptions": [
                        {
                          "id": "ITEM_OPTION_ID",
                          "name": "Pepperoni",
                          "prices": [
                            {
                              "type": "REGULAR",
                              "state": "ACTUAL",
                              "name": "Item Price",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 1000000
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 1000000
                              },
                              "taxIncluded": true
                            }
                          ],
                          "note": "Extra pepperoni",
                          "quantity": 1,
                          "subOptions": []
                        }
                      ]
                    }
                  }
                ]
              },
              "buyerInfo": {
                "email": "janedoe@gmail.com",
                "firstName": "Jane",
                "lastName": "Doe",
                "displayName": "Jane Doe"
              },
              "priceAttributes": [
                {
                  "type": "SUBTOTAL",
                  "name": "Subtotal",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 9990000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "DELIVERY",
                  "name": "Delivery",
                  "state": "ACTUAL",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 2000000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TAX",
                  "name": "Tax",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 3780000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TOTAL",
                  "name": "Total Price",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 15770000
                  },
                  "taxIncluded": true
                }
              ],
              "followUpActions": [
                {
                  "type": "VIEW_DETAILS",
                  "title": "View details",
                  "openUrlAction": {
                    "url": "http://example.com"
                  }
                },
                {
                  "type": "CALL",
                  "title": "Call us",
                  "openUrlAction": {
                    "url": "tel:+16501112222"
                  }
                },
                {
                  "type": "EMAIL",
                  "title": "Email us",
                  "openUrlAction": {
                    "url": "mailto:person@example.com"
                  }
                }
              ],
              "termsOfServiceUrl": "http://www.example.com",
              "note": "Sale event",
              "promotions": [
                {
                  "coupon": "COUPON_CODE"
                }
              ],
              "purchase": {
                "status": "CREATED",
                "userVisibleStatusLabel": "CREATED",
                "type": "FOOD",
                "returnsInfo": {
                  "isReturnable": false,
                  "daysToReturn": 1,
                  "policyUrl": "http://www.example.com"
                },
                "fulfillmentInfo": {
                  "id": "FULFILLMENT_SERVICE_ID",
                  "fulfillmentType": "DELIVERY",
                  "expectedFulfillmentTime": {
                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                  },
                  "location": {
                    "city": "MOUNTAIN VIEW",
                    "coordinates": {
                      "latitude": 37.432524,
                      "longitude": -122.098545
                    },
                    "phoneNumber": "+1 123-456-7890",
                    "postalAddress": {
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "postalCode": "94043-1351",
                      "recipients": [
                        "John Doe"
                      ],
                      "regionCode": "US"
                    },
                    "zipCode": "94043-1351"
                  },
                  "price": {
                    "type": "REGULAR",
                    "name": "Delivery Price",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 2000000
                    },
                    "taxIncluded": true
                  },
                  "fulfillmentContact": {
                    "email": "johnjohnson@gmail.com",
                    "firstName": "John",
                    "lastName": "Johnson",
                    "displayName": "John Johnson"
                  }
                },
                "purchaseLocationType": "ONLINE_PURCHASE"
              }
            }
          }
        }
      }
    },
    "outputContexts": [
      {
        "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/_actions_on_google",
        "lifespanCount": 99,
        "parameters": {
          "data": "{\"location\":{\"coordinates\":{\"latitude\":37.432524,\"longitude\":-122.098545},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}"
        }
      }
    ]
  }

JSON

{
  "expectUserResponse": true,
  "expectedInputs": [
    {
      "possibleIntents": [
        {
          "intent": "actions.intent.TRANSACTION_DECISION",
          "inputValueData": {
            "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValueSpec",
            "orderOptions": {
              "userInfoOptions": {
                "userInfoProperties": [
                  "EMAIL"
                ]
              }
            },
            "paymentParameters": {
              "merchantPaymentOption": {
                "defaultMerchantPaymentMethodId": "12345678",
                "managePaymentMethodUrl": "https://example.com/managePayment",
                "merchantPaymentMethod": [
                  {
                    "paymentMethodDisplayInfo": {
                      "paymentMethodDisplayName": "VISA **** 1234",
                      "paymentType": "PAYMENT_CARD"
                    },
                    "paymentMethodGroup": "Payment method group",
                    "paymentMethodId": "12345678",
                    "paymentMethodStatus": {
                      "status": "STATUS_OK",
                      "statusMessage": "Status message"
                    }
                  }
                ]
              }
            },
            "presentationOptions": {
              "actionDisplayName": "PLACE_ORDER"
            },
            "order": {
              "createTime": "2019-09-24T18:00:00.877Z",
              "lastUpdateTime": "2019-09-24T18:00:00.877Z",
              "merchantOrderId": "ORDER_ID",
              "userVisibleOrderId": "ORDER_ID",
              "transactionMerchant": {
                "id": "http://www.example.com",
                "name": "Example Merchant"
              },
              "contents": {
                "lineItems": [
                  {
                    "id": "LINE_ITEM_ID",
                    "name": "Pizza",
                    "description": "A four cheese pizza.",
                    "priceAttributes": [
                      {
                        "type": "REGULAR",
                        "name": "Item Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 8990000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TOTAL",
                        "name": "Total Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 9990000
                        },
                        "taxIncluded": true
                      }
                    ],
                    "notes": [
                      "Extra cheese."
                    ],
                    "purchase": {
                      "quantity": 1,
                      "unitMeasure": {
                        "measure": 1,
                        "unit": "POUND"
                      },
                      "itemOptions": [
                        {
                          "id": "ITEM_OPTION_ID",
                          "name": "Pepperoni",
                          "prices": [
                            {
                              "type": "REGULAR",
                              "state": "ACTUAL",
                              "name": "Item Price",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 1000000
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 1000000
                              },
                              "taxIncluded": true
                            }
                          ],
                          "note": "Extra pepperoni",
                          "quantity": 1,
                          "subOptions": []
                        }
                      ]
                    }
                  }
                ]
              },
              "buyerInfo": {
                "email": "janedoe@gmail.com",
                "firstName": "Jane",
                "lastName": "Doe",
                "displayName": "Jane Doe"
              },
              "priceAttributes": [
                {
                  "type": "SUBTOTAL",
                  "name": "Subtotal",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 9990000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "DELIVERY",
                  "name": "Delivery",
                  "state": "ACTUAL",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 2000000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TAX",
                  "name": "Tax",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 3780000
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TOTAL",
                  "name": "Total Price",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": 15770000
                  },
                  "taxIncluded": true
                }
              ],
              "followUpActions": [
                {
                  "type": "VIEW_DETAILS",
                  "title": "View details",
                  "openUrlAction": {
                    "url": "http://example.com"
                  }
                },
                {
                  "type": "CALL",
                  "title": "Call us",
                  "openUrlAction": {
                    "url": "tel:+16501112222"
                  }
                },
                {
                  "type": "EMAIL",
                  "title": "Email us",
                  "openUrlAction": {
                    "url": "mailto:person@example.com"
                  }
                }
              ],
              "termsOfServiceUrl": "http://www.example.com",
              "note": "Sale event",
              "promotions": [
                {
                  "coupon": "COUPON_CODE"
                }
              ],
              "purchase": {
                "status": "CREATED",
                "userVisibleStatusLabel": "CREATED",
                "type": "FOOD",
                "returnsInfo": {
                  "isReturnable": false,
                  "daysToReturn": 1,
                  "policyUrl": "http://www.example.com"
                },
                "fulfillmentInfo": {
                  "id": "FULFILLMENT_SERVICE_ID",
                  "fulfillmentType": "DELIVERY",
                  "expectedFulfillmentTime": {
                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                  },
                  "location": {
                    "coordinates": {
                      "latitude": 37.421578499999995,
                      "longitude": -122.0837816
                    },
                    "zipCode": "94043-1351",
                    "city": "MOUNTAIN VIEW",
                    "postalAddress": {
                      "regionCode": "US",
                      "postalCode": "94043-1351",
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "recipients": [
                        "John Doe"
                      ]
                    },
                    "phoneNumber": "+1 123-456-7890"
                  },
                  "price": {
                    "type": "REGULAR",
                    "name": "Delivery Price",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 2000000
                    },
                    "taxIncluded": true
                  },
                  "fulfillmentContact": {
                    "email": "johnjohnson@gmail.com",
                    "firstName": "John",
                    "lastName": "Johnson",
                    "displayName": "John Johnson"
                  }
                },
                "purchaseLocationType": "ONLINE_PURCHASE"
              }
            }
          }
        }
      ],
      "inputPrompt": {
        "richInitialPrompt": {
          "items": [
            {
              "simpleResponse": {
                "textToSpeech": "Transaction Decision Placeholder."
              }
            }
          ]
        }
      }
    }
  ],
  "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}}"
}

The contents of the tokenizationSpecification object will be different for each payment gateway. The following table shows the parameters used by each gateway:

EXAMPLE
"parameters": {
  "gateway": "example",
  "gatewayMerchantId": "exampleGatewayMerchantId"
}
ACI
"parameters": {
  "gateway": "aciworldwide",
  "gatewayMerchantId": "YOUR_ENTITY_ID"
}
ADYEN
"parameters": {
  "gateway": "adyen",
  "gatewayMerchantId": "YOUR_MERCHANT_ACCOUNT_NAME"
}
ALFA-BANK
"parameters": {
  "gateway": "alfabank",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
BLUE_MEDIA
"parameters": {
  "gateway": "bluemedia",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
BLUESNAP
"parameters": {
  "gateway": "bluesnap",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
BRAINTREE
"parameters": {
  "gateway": "braintree",
  "braintree:apiVersion": "v1",
  "braintree:sdkVersion": braintree.client.VERSION,
  "braintree:merchantId": "YOUR_BRAINTREE_MERCHANT_ID",
  "braintree:clientKey": "YOUR_BRAINTREE_TOKENIZATION_KEY"
}
CHASE_PAYMENTECH
"parameters": {
  "gateway": "chase",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ACCOUNT_NUMBER"
}
CHECKOUT
"parameters": {
  "gateway": "checkoutltd",
  "gatewayMerchantId": "YOUR_PUBLIC_KEY"
}
CLOUDPAYMENTS
"parameters": {
  "gateway": "cloudpayments",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
CYBERSOURCE
"parameters": {
  "gateway": "cybersource",
  "gatewayMerchantId": "YOUR_MERCHANT_ID"
}
DATATRANS
"parameters": {
  "gateway": "datatrans",
  "gatewayMerchantId": "YOUR_MERCHANT_ID"
}
EBANX
"parameters": {
  "gateway": "ebanx",
  "gatewayMerchantId": "YOUR_PUBLIC_INTEGRATION_KEY"
}
FIRST_DATA
"parameters": {
  "gateway": "firstdata",
  "gatewayMerchantId": "YOUR_MERCHANT_ID"
}
GLOBAL_PAYMENTS
"parameters": {
  "gateway": "globalpayments",
  "gatewayMerchantId": "YOUR_MERCHANT_ID"
}
GOPAY
"parameters": {
  "gateway": "gopay",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
HITRUST
"parameters": {
  "gateway": "hitrustpay",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
IMSOLUTIONS
"parameters": {
  "gateway": "imsolutions",
  "gatewayMerchantId": "YOUR_MERCHANT_ID"
}
LYRA
"parameters": {
  "gateway": "lyra",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
MPGS
"parameters": {
  "gateway": "mpgs",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
MONEY_MAIL_RU
"parameters": {
  "gateway": "moneymailru",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
NEWEBPAY
"parameters": {
  "gateway": "newebpay",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
NEXI
"parameters": {
  "gateway": "nexi",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
NMI
"parameters": {
  "gateway": "creditcall",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
PAYSAFE
"parameters": {
  "gateway": "paysafe",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
PAYTURE
"parameters": {
  "gateway": "payture",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
PAYU
"parameters": {
  "gateway": "payu",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
PRZELEWY24
"parameters": {
  "gateway": "przelewy24",
  "gatewayMerchantId": "YOUR_MERCHANT_ID"
}
RBKMONEY
"parameters": {
  "gateway": "rbkmoney",
  "gatewayMerchantId": "YOUR_MERCHANT_ID"
}
SBERBANK
"parameters": {
  "gateway": "sberbank",
  "gatewayMerchantId": "YOUR_ORGANIZATION_NAME"
}
SQUARE
"parameters": {
  "gateway": "square",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
STRIPE
"parameters": {
  "gateway": "stripe",
  "stripe:version": "2018-10-31",
  "stripe:publishableKey": "YOUR_PUBLIC_STRIPE_KEY"
}
TAPPAY
"parameters": {
  "gateway": "tappay",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
TINKOFF
"parameters": {
  "gateway": "tinkoff",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
UNITELLER
"parameters": {
  "gateway": "uniteller",
  "gatewayMerchantId": "YOUR_GATEWAY_MERCHANT_ID"
}
VANTIV
"parameters": {
  "gateway": "vantiv",
  "vantiv:merchantPayPageId": "YOUR_PAY_PAGE_ID",
  "vantiv:merchantOrderId": "YOUR_ORDER_ID",
  "vantiv:merchantTransactionId": "YOUR_TRANSACTION_ID",
  "vantiv:merchantReportGroup": "*web"
}
WORLDPAY
"parameters": {
  "gateway": "worldpay",
  "gatewayMerchantId": "YOUR_WORLDPAY_MERCHANT_ID"
}
YANDEX
"parameters": {
  "gateway": "yandexcheckout",
  "gatewayMerchantId": "YOUR_SHOP_ID"
}
Handle the user's decision

After the Assistant fulfills the intent, it sends your fulfillment a request with the actions_intent_TRANSACTION_DECISION intent with the user's answer to the transaction decision. You will receive an Argument containing a TransactionDecisionValue. This value will contain the following:

  • transactionDecision - The user's decision regarding the proposed order. The possible values are ORDER_ACCEPTED, ORDER_REJECTED, DELIVERY_ADDRESS_UPDATED, CART_CHANGE_REQUESTED, and USER_CANNOT_TRANSACT.
  • deliveryAddress - An updated delivery address, in the event that the user changed their delivery address. In this case, the value of transactionDecision will be DELIVERY_ADDRESS_UPDATED.

To properly handle this request, declare a Dialogflow intent that's triggered by the actions_intent_TRANSACTION_DECISION event. When triggered, handle it in your fulfillment:

Node.js

const arg = conv.arguments.get('TRANSACTION_DECISION_VALUE');
if (arg && arg.transactionDecision === 'ORDER_ACCEPTED') {
  console.log('Order accepted.');
  const order = arg.order;
}

Node.js

const arg = conv.arguments.get('TRANSACTION_DECISION_VALUE');
if (arg && arg.transactionDecision === 'ORDER_ACCEPTED') {
  console.log('Order accepted.');
  const order = arg.order;
}

Java

// Check transaction decision value
Argument transactionDecisionValue = request
    .getArgument("TRANSACTION_DECISION_VALUE");
Map<String, Object> extension = null;
if (transactionDecisionValue != null) {
  extension = transactionDecisionValue.getExtension();
}

String transactionDecision = null;
if (extension != null) {
  transactionDecision = (String) extension.get("transactionDecision");
}
ResponseBuilder responseBuilder = getResponseBuilder(request);
if ((transactionDecision != null && transactionDecision.equals("ORDER_ACCEPTED"))) {
  OrderV3 order = ((OrderV3) extension.get("order"));
}

Java

// Check transaction decision value
Argument transactionDecisionValue = request
    .getArgument("TRANSACTION_DECISION_VALUE");
Map<String, Object> extension = null;
if (transactionDecisionValue != null) {
  extension = transactionDecisionValue.getExtension();
}

String transactionDecision = null;
if (extension != null) {
  transactionDecision = (String) extension.get("transactionDecision");
}
ResponseBuilder responseBuilder = getResponseBuilder(request);
if ((transactionDecision != null && transactionDecision.equals("ORDER_ACCEPTED"))) {
  OrderV3 order = ((OrderV3) extension.get("order"));
}

JSON

{
    "responseId": "aba44717-4236-4602-af55-e5ae1fc2d97a-594de0a7",
    "queryResult": {
      "queryText": "actions_intent_TRANSACTION_DECISION",
      "action": "transaction.decision.complete",
      "parameters": {},
      "allRequiredParamsPresent": true,
      "fulfillmentText": "Failed to get transaction decision",
      "fulfillmentMessages": [
        {
          "text": {
            "text": [
              "Failed to get transaction decision"
            ]
          }
        }
      ],
      "outputContexts": [
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_voice"
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/_actions_on_google",
          "lifespanCount": 97,
          "parameters": {
            "data": "{\"location\":{\"coordinates\":{\"latitude\":37.432524,\"longitude\":-122.098545},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"}}"
          }
        },
        {
          "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_transaction_decision",
          "parameters": {
            "TRANSACTION_DECISION_VALUE": {
              "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue",
              "transactionDecision": "ORDER_ACCEPTED",
              "order": {
                "createTime": "2019-09-24T18:00:00.877Z",
                "lastUpdateTime": "2019-09-24T18:00:00.877Z",
                "merchantOrderId": "ORDER_ID",
                "userVisibleOrderId": "ORDER_ID",
                "transactionMerchant": {
                  "id": "http://www.example.com",
                  "name": "Example Merchant"
                },
                "contents": {
                  "lineItems": [
                    {
                      "id": "LINE_ITEM_ID",
                      "name": "Pizza",
                      "description": "A four cheese pizza.",
                      "priceAttributes": [
                        {
                          "type": "REGULAR",
                          "name": "Line Item Price",
                          "state": "ACTUAL",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": 8990000
                          },
                          "taxIncluded": true
                        },
                        {
                          "type": "TOTAL",
                          "name": "Total Price",
                          "state": "ACTUAL",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": 9990000
                          },
                          "taxIncluded": true
                        }
                      ],
                      "notes": [
                        "Extra cheese."
                      ],
                      "purchase": {
                        "quantity": 1,
                        "unitMeasure": {
                          "measure": 1,
                          "unit": "POUND"
                        },
                        "itemOptions": [
                          {
                            "id": "ITEM_OPTION_ID",
                            "name": "Pepperoni",
                            "prices": [
                              {
                                "type": "REGULAR",
                                "state": "ACTUAL",
                                "name": "Item Price",
                                "amount": {
                                  "currencyCode": "USD",
                                  "amountInMicros": 1000000
                                },
                                "taxIncluded": true
                              },
                              {
                                "type": "TOTAL",
                                "name": "Total Price",
                                "state": "ACTUAL",
                                "amount": {
                                  "currencyCode": "USD",
                                  "amountInMicros": 1000000
                                },
                                "taxIncluded": true
                              }
                            ],
                            "note": "Extra pepperoni",
                            "quantity": 1,
                            "subOptions": []
                          }
                        ]
                      }
                    }
                  ]
                },
                "buyerInfo": {
                  "email": "janedoe@gmail.com",
                  "firstName": "Jane",
                  "lastName": "Doe",
                  "displayName": "Jane Doe"
                },
                "priceAttributes": [
                  {
                    "type": "SUBTOTAL",
                    "name": "Subtotal",
                    "state": "ESTIMATE",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 9990000
                    },
                    "taxIncluded": true
                  },
                  {
                    "type": "DELIVERY",
                    "name": "Delivery",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 2000000
                    },
                    "taxIncluded": true
                  },
                  {
                    "type": "TAX",
                    "name": "Tax",
                    "state": "ESTIMATE",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 3780000
                    },
                    "taxIncluded": true
                  },
                  {
                    "type": "TOTAL",
                    "name": "Total Price",
                    "state": "ESTIMATE",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": 15770000
                    },
                    "taxIncluded": true
                  }
                ],
                "followUpActions": [
                  {
                    "type": "VIEW_DETAILS",
                    "title": "View details",
                    "openUrlAction": {
                      "url": "http://example.com"
                    }
                  },
                  {
                    "type": "CALL",
                    "title": "Call us",
                    "openUrlAction": {
                      "url": "tel:+16501112222"
                    }
                  },
                  {
                    "type": "EMAIL",
                    "title": "Email us",
                    "openUrlAction": {
                      "url": "mailto:person@example.com"
                    }
                  }
                ],
                "termsOfServiceUrl": "www.example.com",
                "note": "Sale event",
                "promotions": [
                  {
                    "coupon": "COUPON_CODE"
                  }
                ],
                "purchase": {
                  "status": "CREATED",
                  "userVisibleStatusLabel": "CREATED",
                  "type": "FOOD",
                  "returnsInfo": {
                    "isReturnable": false,
                    "daysToReturn": 1,
                    "policyUrl": "http://www.example.com"
                  },
                  "fulfillmentInfo": {
                    "id": "FULFILLMENT_SERVICE_ID",
                    "fulfillmentType": "DELIVERY",
                    "expectedFulfillmentTime": {
                      "timeIso8601": "2019-09-25T18:00:00.877Z"
                    },
                    "location": {},
                    "price": {
                      "type": "REGULAR",
                      "name": "Delivery Price",
                      "state": "ACTUAL",
                      "amount": {
                        "currencyCode": "USD",
                        "amountInMicros": 2000000
                      },
                      "taxIncluded": true
                    },
                    "fulfillmentContact": {
                      "email": "johnjohnson@gmail.com",
                      "firstName": "John",
                      "lastName": "Johnson",
                      "displayName": "John Johnson"
                    }
                  },
                  "purchaseLocationType": "ONLINE_PURCHASE"
                }
              }
            },
            "text": ""
          }
        }
      ],
      "intent": {
        "name": "projects/df-transactions/agent/intents/fd16d86b-60db-4d19-a683-5b52a22f4795",
        "displayName": "Transaction Decision Complete"
      },
      "intentDetectionConfidence": 1,
      "languageCode": "en"
    },
    "originalDetectIntentRequest": {
      "source": "google",
      "version": "2",
      "payload": {
        "user": {
          "locale": "en-US",
          "lastSeen": "2019-09-23T19:49:32Z",
          "userVerificationStatus": "VERIFIED"
        },
        "conversation": {
          "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy",
          "type": "ACTIVE",
          "conversationToken": "[\"merchant_payment\"]"
        },
        "inputs": [
          {
            "intent": "actions.intent.TRANSACTION_DECISION",
            "rawInputs": [
              {
                "inputType": "KEYBOARD"
              }
            ],
            "arguments": [
              {
                "name": "TRANSACTION_DECISION_VALUE",
                "extension": {
                  "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue",
                  "transactionDecision": "ORDER_ACCEPTED",
                  "order": {
                    "createTime": "2019-09-24T18:00:00.877Z",
                    "lastUpdateTime": "2019-09-24T19:00:00.877Z",
                    "merchantOrderId": "ORDER_ID",
                    "userVisibleOrderId": "ORDER_ID",
                    "transactionMerchant": {
                      "id": "http://www.example.com",
                      "name": "Example Merchant"
                    },
                    "contents": {
                      "lineItems": [
                        {
                          "id": "LINE_ITEM_ID",
                          "name": "Pizza",
                          "description": "A four cheese pizza.",
                          "priceAttributes": [
                            {
                              "type": "REGULAR",
                              "name": "Line Item Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 8990000
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": 9990000
                              },
                              "taxIncluded": true
                            }
                          ],
                          "notes": [
                            "Extra cheese."
                          ],
                          "purchase": {
                            "quantity": 1,
                            "unitMeasure": {
                              "measure": 1,
                              "unit": "POUND"
                            },
                            "itemOptions": [
                              {
                                "id": "ITEM_OPTION_ID",
                                "name": "Pepperoni",
                                "prices": [
                                  {
                                    "type": "REGULAR",
                                    "state": "ACTUAL",
                                    "name": "Item Price",
                                    "amount": {
                                      "currencyCode": "USD",
                                      "amountInMicros": 1000000
                                    },
                                    "taxIncluded": true
                                  },
                                  {
                                    "type": "TOTAL",
                                    "name": "Total Price",
                                    "state": "ACTUAL",
                                    "amount": {
                                      "currencyCode": "USD",
                                      "amountInMicros": 1000000
                                    },
                                    "taxIncluded": true
                                  }
                                ],
                                "note": "Extra pepperoni",
                                "quantity": 1,
                                "subOptions": []
                              }
                            ]
                          }
                        }
                      ]
                    },
                    "buyerInfo": {
                      "email": "janedoe@gmail.com",
                      "firstName": "Jane",
                      "lastName": "Doe",
                      "displayName": "Jane Doe"
                    },
                    "priceAttributes": [
                      {
                        "type": "SUBTOTAL",
                        "name": "Subtotal",
                        "state": "ESTIMATE",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 9990000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "DELIVERY",
                        "name": "Delivery",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 2000000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TAX",
                        "name": "Tax",
                        "state": "ESTIMATE",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 3780000
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TOTAL",
                        "name": "Total Price",
                        "state": "ESTIMATE",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": 15770000
                        },
                        "taxIncluded": true
                      }
                    ],
                    "followUpActions": [
                      {
                        "type": "VIEW_DETAILS",
                        "title": "View details",
                        "openUrlAction": {
                          "url": "http://example.com"
                        }
                      },
                      {
                        "type": "CALL",
                        "title": "Call us",
                        "openUrlAction": {
                          "url": "tel:+16501112222"
                        }
                      },
                      {
                        "type": "EMAIL",
                        "title": "Email us",
                        "openUrlAction": {
                          "url": "mailto:person@example.com"
                        }
                      }
                    ],
                    "termsOfServiceUrl": "www.example.com",
                    "note": "Sale event",
                    "promotions": [
                      {
                        "coupon": "COUPON_CODE"
                      }
                    ],
                    "purchase": {
                      "status": "CREATED",
                      "userVisibleStatusLabel": "CREATED",
                      "type": "FOOD",
                      "returnsInfo": {
                        "isReturnable": false,
                        "daysToReturn": 1,
                        "policyUrl": "http://www.example.com"
                      },
                      "fulfillmentInfo": {
                        "id": "FULFILLMENT_SERVICE_ID",
                        "fulfillmentType": "DELIVERY",
                        "expectedFulfillmentTime": {
                          "timeIso8601": "2019-09-25T18:00:00.877Z"
                        },
                        "location": {},
                        "price": {
                          "type": "REGULAR",
                          "name": "Delivery Price",
                          "state": "ACTUAL",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": 2000000
                          },
                          "taxIncluded": true
                        },
                        "fulfillmentContact": {
                          "email": "johnjohnson@gmail.com",
                          "firstName": "John",
                          "lastName": "Johnson",
                          "displayName": "John Johnson"
                        }
                      },
                      "purchaseLocationType": "ONLINE_PURCHASE"
                    }
                  }
                }
              },
              {
                "name": "text"
              }
            ]
          }
        ],
        "surface": {
          "capabilities": [
            {
              "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
            },
            {
              "name": "actions.capability.AUDIO_OUTPUT"
            },
            {
              "name": "actions.capability.ACCOUNT_LINKING"
            },
            {
              "name": "actions.capability.SCREEN_OUTPUT"
            },
            {
              "name": "actions.capability.WEB_BROWSER"
            }
          ]
        },
        "availableSurfaces": [
          {
            "capabilities": [
              {
                "name": "actions.capability.WEB_BROWSER"
              },
              {
                "name": "actions.capability.AUDIO_OUTPUT"
              },
              {
                "name": "actions.capability.SCREEN_OUTPUT"
              }
            ]
          }
        ]
      }
    },
    "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy"
  }

JSON

{
  "user": {
    "locale": "en-US",
    "lastSeen": "2019-11-11T23:57:31Z",
    "userVerificationStatus": "VERIFIED"
  },
  "conversation": {
    "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw",
    "type": "ACTIVE",
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}}"
  },
  "inputs": [
    {
      "intent": "actions.intent.TRANSACTION_DECISION",
      "rawInputs": [
        {}
      ],
      "arguments": [
        {
          "name": "TRANSACTION_DECISION_VALUE",
          "extension": {
            "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue",
            "transactionDecision": "ORDER_ACCEPTED",
            "order": {
              "googleOrderId": "05528125187071048269",
              "merchantOrderId": "ORDER_ID",
              "userVisibleOrderId": "ORDER_ID",
              "buyerInfo": {
                "email": "janedoe@example.com",
                "firstName": "Jane",
                "lastName": "Doe",
                "displayName": "Jane Doe"
              },
              "createTime": "2019-09-24T18:00:00.877Z",
              "lastUpdateTime": "2019-09-24T18:00:00.877Z",
              "transactionMerchant": {
                "id": "http://www.example.com",
                "name": "Example Merchant"
              },
              "contents": {
                "lineItems": [
                  {
                    "id": "LINE_ITEM_ID",
                    "name": "Pizza",
                    "priceAttributes": [
                      {
                        "type": "REGULAR",
                        "name": "Item Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": "8990000"
                        },
                        "taxIncluded": true
                      },
                      {
                        "type": "TOTAL",
                        "name": "Total Price",
                        "state": "ACTUAL",
                        "amount": {
                          "currencyCode": "USD",
                          "amountInMicros": "9990000"
                        },
                        "taxIncluded": true
                      }
                    ],
                    "description": "A four cheese pizza.",
                    "notes": [
                      "Extra cheese."
                    ],
                    "purchase": {
                      "quantity": 1,
                      "itemOptions": [
                        {
                          "id": "ITEM_OPTION_ID",
                          "name": "Pepperoni",
                          "prices": [
                            {
                              "type": "REGULAR",
                              "name": "Item Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": "1000000"
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": "1000000"
                              },
                              "taxIncluded": true
                            }
                          ],
                          "note": "Extra pepperoni",
                          "quantity": 1
                        }
                      ],
                      "unitMeasure": {
                        "measure": 1,
                        "unit": "POUND"
                      }
                    },
                    "vertical": {
                      "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseItemExtension",
                      "quantity": 1,
                      "itemOptions": [
                        {
                          "id": "ITEM_OPTION_ID",
                          "name": "Pepperoni",
                          "prices": [
                            {
                              "type": "REGULAR",
                              "name": "Item Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": "1000000"
                              },
                              "taxIncluded": true
                            },
                            {
                              "type": "TOTAL",
                              "name": "Total Price",
                              "state": "ACTUAL",
                              "amount": {
                                "currencyCode": "USD",
                                "amountInMicros": "1000000"
                              },
                              "taxIncluded": true
                            }
                          ],
                          "note": "Extra pepperoni",
                          "quantity": 1
                        }
                      ],
                      "unitMeasure": {
                        "measure": 1,
                        "unit": "POUND"
                      }
                    }
                  }
                ]
              },
              "priceAttributes": [
                {
                  "type": "SUBTOTAL",
                  "name": "Subtotal",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": "9990000"
                  },
                  "taxIncluded": true
                },
                {
                  "type": "DELIVERY",
                  "name": "Delivery",
                  "state": "ACTUAL",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": "2000000"
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TAX",
                  "name": "Tax",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": "3780000"
                  },
                  "taxIncluded": true
                },
                {
                  "type": "TOTAL",
                  "name": "Total Price",
                  "state": "ESTIMATE",
                  "amount": {
                    "currencyCode": "USD",
                    "amountInMicros": "15770000"
                  },
                  "taxIncluded": true
                }
              ],
              "followUpActions": [
                {
                  "type": "VIEW_DETAILS",
                  "title": "View details",
                  "openUrlAction": {
                    "url": "http://example.com"
                  }
                },
                {
                  "type": "CALL",
                  "title": "Call us",
                  "openUrlAction": {
                    "url": "tel:+16501112222"
                  }
                },
                {
                  "type": "EMAIL",
                  "title": "Email us",
                  "openUrlAction": {
                    "url": "mailto:person@example.com"
                  }
                }
              ],
              "termsOfServiceUrl": "http://www.example.com",
              "note": "Sale event",
              "paymentData": {
                "paymentResult": {
                  "merchantPaymentMethodId": "12345678"
                },
                "paymentInfo": {
                  "paymentMethodDisplayInfo": {
                    "paymentType": "PAYMENT_CARD",
                    "paymentMethodDisplayName": "VISA **** 1234"
                  },
                  "paymentMethodProvenance": "PAYMENT_METHOD_PROVENANCE_MERCHANT"
                }
              },
              "promotions": [
                {
                  "coupon": "COUPON_CODE"
                }
              ],
              "purchase": {
                "status": "CREATED",
                "type": "FOOD",
                "returnsInfo": {
                  "daysToReturn": 1,
                  "policyUrl": "http://www.example.com"
                },
                "fulfillmentInfo": {
                  "id": "FULFILLMENT_SERVICE_ID",
                  "fulfillmentType": "DELIVERY",
                  "expectedFulfillmentTime": {
                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                  },
                  "location": {
                    "coordinates": {
                      "latitude": 37.421578499999995,
                      "longitude": -122.0837816
                    },
                    "zipCode": "94043-1351",
                    "city": "MOUNTAIN VIEW",
                    "postalAddress": {
                      "regionCode": "US",
                      "postalCode": "94043-1351",
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "recipients": [
                        "John Doe"
                      ]
                    },
                    "phoneNumber": "+1 123-456-7890"
                  },
                  "price": {
                    "type": "REGULAR",
                    "name": "Delivery Price",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": "2000000"
                    },
                    "taxIncluded": true
                  },
                  "fulfillmentContact": {
                    "email": "johnjohnson@gmail.com",
                    "firstName": "John",
                    "lastName": "Johnson",
                    "displayName": "John Johnson"
                  }
                },
                "purchaseLocationType": "ONLINE_PURCHASE",
                "userVisibleStatusLabel": "CREATED"
              },
              "vertical": {
                "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseOrderExtension",
                "status": "CREATED",
                "type": "FOOD",
                "returnsInfo": {
                  "daysToReturn": 1,
                  "policyUrl": "http://www.example.com"
                },
                "fulfillmentInfo": {
                  "id": "FULFILLMENT_SERVICE_ID",
                  "fulfillmentType": "DELIVERY",
                  "expectedFulfillmentTime": {
                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                  },
                  "location": {
                    "coordinates": {
                      "latitude": 37.421578499999995,
                      "longitude": -122.0837816
                    },
                    "zipCode": "94043-1351",
                    "city": "MOUNTAIN VIEW",
                    "postalAddress": {
                      "regionCode": "US",
                      "postalCode": "94043-1351",
                      "administrativeArea": "CA",
                      "locality": "MOUNTAIN VIEW",
                      "addressLines": [
                        "1600 AMPHITHEATRE PKWY"
                      ],
                      "recipients": [
                        "John Doe"
                      ]
                    },
                    "phoneNumber": "+1 123-456-7890"
                  },
                  "price": {
                    "type": "REGULAR",
                    "name": "Delivery Price",
                    "state": "ACTUAL",
                    "amount": {
                      "currencyCode": "USD",
                      "amountInMicros": "2000000"
                    },
                    "taxIncluded": true
                  },
                  "fulfillmentContact": {
                    "email": "johnjohnson@gmail.com",
                    "firstName": "John",
                    "lastName": "Johnson",
                    "displayName": "John Johnson"
                  }
                },
                "purchaseLocationType": "ONLINE_PURCHASE",
                "userVisibleStatusLabel": "CREATED"
              }
            }
          }
        },
        {
          "name": "text"
        }
      ]
    }
  ],
  "surface": {
    "capabilities": [
      {
        "name": "actions.capability.AUDIO_OUTPUT"
      },
      {
        "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
      },
      {
        "name": "actions.capability.ACCOUNT_LINKING"
      },
      {
        "name": "actions.capability.SCREEN_OUTPUT"
      }
    ]
  },
  "availableSurfaces": [
    {
      "capabilities": [
        {
          "name": "actions.capability.SCREEN_OUTPUT"
        },
        {
          "name": "actions.capability.WEB_BROWSER"
        },
        {
          "name": "actions.capability.AUDIO_OUTPUT"
        }
      ]
    }
  ]
}

4. Finalize the order and send a receipt

When the actions.intent.TRANSACTION_DECISION intent returns with a transactionDecision of ORDER_ACCEPTED, you must immediately perform whatever processing is required to "confirm" the order (like persisting it in your own database and charging the user).

You can end the conversation with this response, but you must include a simple response to keep the conversation moving. When you provide this initial orderUpdate, the user will see a "collapsed receipt card" along with the rest of your response. This card will mirror the receipt that the user finds in their Order History.

During order confirmation, your order object can include a userVisibleOrderId which is the ID that the user sees for the order. You can reuse your merchantOrderId for this field.

Part of the OrderUpdate object will need to contain a follow-up action object, which manifest as URL buttons at the bottom of the order details that the user can find in their Assistant Order History.

Fulfillment

Node.js

// Set lastUpdateTime and update status of order
const order = arg.order;
order.lastUpdateTime = '2019-09-24T19:00:00.877Z';
order.purchase.status = 'CONFIRMED';
order.purchase.userVisibleStatusLabel = 'Order confirmed';

// Send synchronous order update
conv.ask(`Transaction completed! Your order`
+ ` ${conv.data.latestOrderId} is all set!`);
conv.ask(new Suggestions('send order update'));
conv.ask(new OrderUpdate({
  type: 'SNAPSHOT',
  reason: 'Reason string',
  order: order,
}));

Node.js

// Set lastUpdateTime and update status of order
const order = arg.order;
order.lastUpdateTime = '2019-09-24T19:00:00.877Z';
order.purchase.status = 'CONFIRMED';
order.purchase.userVisibleStatusLabel = 'Order confirmed';

// Send synchronous order update
conv.ask(`Transaction completed! Your order `
+ `${conv.data.latestOrderId} is all set!`);
conv.ask(new Suggestions('send order update'));
conv.ask(new OrderUpdate({
  type: 'SNAPSHOT',
  reason: 'Reason string',
  order: order,
}));

Java

OrderV3 order = ((OrderV3) extension.get("order"));
order.setLastUpdateTime("2019-09-24T19:00:00.877Z");

// Update order status
PurchaseOrderExtension purchaseOrderExtension = order.getPurchase();
purchaseOrderExtension.setStatus("CONFIRMED");
purchaseOrderExtension.setUserVisibleStatusLabel("Order confirmed");
order.setPurchase(purchaseOrderExtension);

// Order update
OrderUpdateV3 orderUpdate = new OrderUpdateV3()
    .setType("SNAPSHOT")
    .setReason("Reason string")
    .setOrder(order);

Map<String, Object> conversationData = request.getConversationData();
String orderId = (String) conversationData.get("latestOrderId");
responseBuilder
    .add("Transaction completed! Your order " + orderId + " is all set!")
    .addSuggestions(new String[] {"send order update"})
    .add(new StructuredResponse().setOrderUpdateV3(orderUpdate));

Java

OrderV3 order = ((OrderV3) extension.get("order"));
order.setLastUpdateTime("2019-09-24T19:00:00.877Z");

// Update order status
PurchaseOrderExtension purchaseOrderExtension = order.getPurchase();
purchaseOrderExtension.setStatus("CONFIRMED");
purchaseOrderExtension.setUserVisibleStatusLabel("Order confirmed");
order.setPurchase(purchaseOrderExtension);

// Order update
OrderUpdateV3 orderUpdate = new OrderUpdateV3()
    .setType("SNAPSHOT")
    .setReason("Reason string")
    .setOrder(order);

Map<String, Object> conversationData = request.getConversationData();
String orderId = (String) conversationData.get("latestOrderId");
responseBuilder
    .add("Transaction completed! Your order " + orderId + " is all set!")
    .addSuggestions(new String[] {"send order update"})
    .add(new StructuredResponse().setOrderUpdateV3(orderUpdate));

JSON

{
    "payload": {
        "google": {
          "expectUserResponse": true,
          "richResponse": {
                "items": [
                    {
                        "simpleResponse": {
                        "textToSpeech": "Transaction completed! Your order undefined is all set!"
                        }
                    },
                    {
                        "structuredResponse": {
                        "orderUpdateV3": {
                            "order": {
                            "buyerInfo": {
                                "displayName": "Jane Doe",
                                "email": "janedoe@gmail.com",
                                "firstName": "Jane",
                                "lastName": "Doe"
                            },
                            "contents": {
                                "lineItems": [
                                {
                                    "description": "A four cheese pizza.",
                                    "id": "LINE_ITEM_ID",
                                    "name": "Pizza",
                                    "notes": [
                                    "Extra cheese."
                                    ],
                                    "priceAttributes": [
                                    {
                                        "amount": {
                                        "amountInMicros": 8990000,
                                        "currencyCode": "USD"
                                        },
                                        "name": "Line Item Price",
                                        "state": "ACTUAL",
                                        "taxIncluded": true,
                                        "type": "REGULAR"
                                    },
                                    {
                                        "amount": {
                                        "amountInMicros": 9990000,
                                        "currencyCode": "USD"
                                        },
                                        "name": "Total Price",
                                        "state": "ACTUAL",
                                        "taxIncluded": true,
                                        "type": "TOTAL"
                                    }
                                    ],
                                    "purchase": {
                                    "itemOptions": [
                                        {
                                        "id": "ITEM_OPTION_ID",
                                        "name": "Pepperoni",
                                        "note": "Extra pepperoni",
                                        "prices": [
                                            {
                                            "amount": {
                                                "amountInMicros": 1000000,
                                                "currencyCode": "USD"
                                            },
                                            "name": "Item Price",
                                            "state": "ACTUAL",
                                            "taxIncluded": true,
                                            "type": "REGULAR"
                                            },
                                            {
                                            "amount": {
                                                "amountInMicros": 1000000,
                                                "currencyCode": "USD"
                                            },
                                            "name": "Total Price",
                                            "state": "ACTUAL",
                                            "taxIncluded": true,
                                            "type": "TOTAL"
                                            }
                                        ],
                                        "quantity": 1,
                                        "subOptions": []
                                        }
                                    ],
                                    "quantity": 1,
                                    "unitMeasure": {
                                        "measure": 1,
                                        "unit": "POUND"
                                    }
                                    }
                                }
                                ]
                            },
                            "createTime": "2019-09-24T18:00:00.877Z",
                            "followUpActions": [
                                {
                                "openUrlAction": {
                                    "url": "http://example.com"
                                },
                                "title": "View details",
                                "type": "VIEW_DETAILS"
                                },
                                {
                                "openUrlAction": {
                                    "url": "tel:+16501112222"
                                },
                                "title": "Call us",
                                "type": "CALL"
                                },
                                {
                                "openUrlAction": {
                                    "url": "mailto:person@example.com"
                                },
                                "title": "Email us",
                                "type": "EMAIL"
                                }
                            ],
                            "lastUpdateTime": "2019-09-24T19:00:00.877Z",
                            "merchantOrderId": "ORDER_ID",
                            "note": "Sale event",
                            "priceAttributes": [
                                {
                                "amount": {
                                    "amountInMicros": 9990000,
                                    "currencyCode": "USD"
                                },
                                "name": "Subtotal",
                                "state": "ESTIMATE",
                                "taxIncluded": true,
                                "type": "SUBTOTAL"
                                },
                                {
                                "amount": {
                                    "amountInMicros": 2000000,
                                    "currencyCode": "USD"
                                },
                                "name": "Delivery",
                                "state": "ACTUAL",
                                "taxIncluded": true,
                                "type": "DELIVERY"
                                },
                                {
                                "amount": {
                                    "amountInMicros": 3780000,
                                    "currencyCode": "USD"
                                },
                                "name": "Tax",
                                "state": "ESTIMATE",
                                "taxIncluded": true,
                                "type": "TAX"
                                },
                                {
                                "amount": {
                                    "amountInMicros": 15770000,
                                    "currencyCode": "USD"
                                },
                                "name": "Total Price",
                                "state": "ESTIMATE",
                                "taxIncluded": true,
                                "type": "TOTAL"
                                }
                            ],
                            "promotions": [
                                {
                                "coupon": "COUPON_CODE"
                                }
                            ],
                            "purchase": {
                                "fulfillmentInfo": {
                                "expectedFulfillmentTime": {
                                    "timeIso8601": "2019-09-25T18:00:00.877Z"
                                },
                                "fulfillmentContact": {
                                    "displayName": "John Johnson",
                                    "email": "johnjohnson@gmail.com",
                                    "firstName": "John",
                                    "lastName": "Johnson"
                                },
                                "fulfillmentType": "DELIVERY",
                                "id": "FULFILLMENT_SERVICE_ID",
                                "location": {},
                                "price": {
                                    "amount": {
                                    "amountInMicros": 2000000,
                                    "currencyCode": "USD"
                                    },
                                    "name": "Delivery Price",
                                    "state": "ACTUAL",
                                    "taxIncluded": true,
                                    "type": "REGULAR"
                                }
                                },
                                "purchaseLocationType": "ONLINE_PURCHASE",
                                "returnsInfo": {
                                "daysToReturn": 1,
                                "isReturnable": false,
                                "policyUrl": "http://www.example.com"
                                },
                                "status": "CONFIRMED",
                                "type": "FOOD",
                                "userVisibleStatusLabel": "Order confirmed"
                            },
                            "termsOfServiceUrl": "www.example.com",
                            "transactionMerchant": {
                                "id": "http://www.example.com",
                                "name": "Example Merchant"
                            },
                            "userVisibleOrderId": "ORDER_ID"
                            },
                            "reason": "Reason string",
                            "type": "SNAPSHOT"
                        }
                        }
                    }
                ],
                "suggestions": [
                    {
                        "title": "send order update"
                    }
                ]
            }
        }
      }
}

JSON

{
    "expectUserResponse": true,
    "expectedInputs": [
      {
        "possibleIntents": [
          {
            "intent": "actions.intent.TEXT"
          }
        ],
        "inputPrompt": {
          "richInitialPrompt": {
            "items": [
              {
                "simpleResponse": {
                  "textToSpeech": "Transaction completed! Your order ORDER_ID is all set!"
                }
              },
              {
                "structuredResponse": {
                  "orderUpdateV3": {
                    "type": "SNAPSHOT",
                    "reason": "Reason string",
                    "order": {
                      "googleOrderId": "05528125187071048269",
                      "merchantOrderId": "ORDER_ID",
                      "userVisibleOrderId": "ORDER_ID",
                      "buyerInfo": {
                        "email": "janedoe@example.com",
                        "firstName": "Jane",
                        "lastName": "Doe",
                        "displayName": "Jane Doe"
                      },
                      "createTime": "2019-09-24T18:00:00.877Z",
                      "lastUpdateTime": "2019-09-24T19:00:00.877Z",
                      "transactionMerchant": {
                        "id": "http://www.example.com",
                        "name": "Example Merchant"
                      },
                      "contents": {
                        "lineItems": [
                          {
                            "id": "LINE_ITEM_ID",
                            "name": "Pizza",
                            "priceAttributes": [
                              {
                                "type": "REGULAR",
                                "name": "Item Price",
                                "state": "ACTUAL",
                                "amount": {
                                  "currencyCode": "USD",
                                  "amountInMicros": "8990000"
                                },
                                "taxIncluded": true
                              },
                              {
                                "type": "TOTAL",
                                "name": "Total Price",
                                "state": "ACTUAL",
                                "amount": {
                                  "currencyCode": "USD",
                                  "amountInMicros": "9990000"
                                },
                                "taxIncluded": true
                              }
                            ],
                            "description": "A four cheese pizza.",
                            "notes": [
                              "Extra cheese."
                            ],
                            "purchase": {
                              "quantity": 1,
                              "itemOptions": [
                                {
                                  "id": "ITEM_OPTION_ID",
                                  "name": "Pepperoni",
                                  "prices": [
                                    {
                                      "type": "REGULAR",
                                      "name": "Item Price",
                                      "state": "ACTUAL",
                                      "amount": {
                                        "currencyCode": "USD",
                                        "amountInMicros": "1000000"
                                      },
                                      "taxIncluded": true
                                    },
                                    {
                                      "type": "TOTAL",
                                      "name": "Total Price",
                                      "state": "ACTUAL",
                                      "amount": {
                                        "currencyCode": "USD",
                                        "amountInMicros": "1000000"
                                      },
                                      "taxIncluded": true
                                    }
                                  ],
                                  "note": "Extra pepperoni",
                                  "quantity": 1
                                }
                              ],
                              "unitMeasure": {
                                "measure": 1,
                                "unit": "POUND"
                              }
                            },
                            "vertical": {
                              "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseItemExtension",
                              "quantity": 1,
                              "itemOptions": [
                                {
                                  "id": "ITEM_OPTION_ID",
                                  "name": "Pepperoni",
                                  "prices": [
                                    {
                                      "type": "REGULAR",
                                      "name": "Item Price",
                                      "state": "ACTUAL",
                                      "amount": {
                                        "currencyCode": "USD",
                                        "amountInMicros": "1000000"
                                      },
                                      "taxIncluded": true
                                    },
                                    {
                                      "type": "TOTAL",
                                      "name": "Total Price",
                                      "state": "ACTUAL",
                                      "amount": {
                                        "currencyCode": "USD",
                                        "amountInMicros": "1000000"
                                      },
                                      "taxIncluded": true
                                    }
                                  ],
                                  "note": "Extra pepperoni",
                                  "quantity": 1
                                }
                              ],
                              "unitMeasure": {
                                "measure": 1,
                                "unit": "POUND"
                              }
                            }
                          }
                        ]
                      },
                      "priceAttributes": [
                        {
                          "type": "SUBTOTAL",
                          "name": "Subtotal",
                          "state": "ESTIMATE",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": "9990000"
                          },
                          "taxIncluded": true
                        },
                        {
                          "type": "DELIVERY",
                          "name": "Delivery",
                          "state": "ACTUAL",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": "2000000"
                          },
                          "taxIncluded": true
                        },
                        {
                          "type": "TAX",
                          "name": "Tax",
                          "state": "ESTIMATE",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": "3780000"
                          },
                          "taxIncluded": true
                        },
                        {
                          "type": "TOTAL",
                          "name": "Total Price",
                          "state": "ESTIMATE",
                          "amount": {
                            "currencyCode": "USD",
                            "amountInMicros": "15770000"
                          },
                          "taxIncluded": true
                        }
                      ],
                      "followUpActions": [
                        {
                          "type": "VIEW_DETAILS",
                          "title": "View details",
                          "openUrlAction": {
                            "url": "http://example.com"
                          }
                        },
                        {
                          "type": "CALL",
                          "title": "Call us",
                          "openUrlAction": {
                            "url": "tel:+16501112222"
                          }
                        },
                        {
                          "type": "EMAIL",
                          "title": "Email us",
                          "openUrlAction": {
                            "url": "mailto:person@example.com"
                          }
                        }
                      ],
                      "termsOfServiceUrl": "http://www.example.com",
                      "note": "Sale event",
                      "paymentData": {
                        "paymentResult": {
                          "merchantPaymentMethodId": "12345678"
                        },
                        "paymentInfo": {
                          "paymentMethodDisplayInfo": {
                            "paymentType": "PAYMENT_CARD",
                            "paymentMethodDisplayName": "VISA **** 1234"
                          },
                          "paymentMethodProvenance": "PAYMENT_METHOD_PROVENANCE_MERCHANT"
                        }
                      },
                      "promotions": [
                        {
                          "coupon": "COUPON_CODE"
                        }
                      ],
                      "purchase": {
                        "status": "CONFIRMED",
                        "type": "FOOD",
                        "returnsInfo": {
                          "daysToReturn": 1,
                          "policyUrl": "http://www.example.com"
                        },
                        "fulfillmentInfo": {
                          "id": "FULFILLMENT_SERVICE_ID",
                          "fulfillmentType": "DELIVERY",
                          "expectedFulfillmentTime": {
                            "timeIso8601": "2019-09-25T18:00:00.877Z"
                          },
                          "location": {
                            "coordinates": {
                              "latitude": 37.421578499999995,
                              "longitude": -122.0837816
                            },
                            "zipCode": "94043-1351",
                            "city": "MOUNTAIN VIEW",
                            "postalAddress": {
                              "regionCode": "US",
                              "postalCode": "94043-1351",
                              "administrativeArea": "CA",
                              "locality": "MOUNTAIN VIEW",
                              "addressLines": [
                                "1600 AMPHITHEATRE PKWY"
                              ],
                              "recipients": [
                                "John Doe"
                              ]
                            },
                            "phoneNumber": "+1 123-456-7890"
                          },
                          "price": {
                            "type": "REGULAR",
                            "name": "Delivery Price",
                            "state": "ACTUAL",
                            "amount": {
                              "currencyCode": "USD",
                              "amountInMicros": "2000000"
                            },
                            "taxIncluded": true
                          },
                          "fulfillmentContact": {
                            "email": "johnjohnson@gmail.com",
                            "firstName": "John",
                            "lastName": "Johnson",
                            "displayName": "John Johnson"
                          }
                        },
                        "purchaseLocationType": "ONLINE_PURCHASE",
                        "userVisibleStatusLabel": "Order confirmed"
                      },
                      "vertical": {
                        "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseOrderExtension",
                        "status": "CREATED",
                        "type": "FOOD",
                        "returnsInfo": {
                          "daysToReturn": 1,
                          "policyUrl": "http://www.example.com"
                        },
                        "fulfillmentInfo": {
                          "id": "FULFILLMENT_SERVICE_ID",
                          "fulfillmentType": "DELIVERY",
                          "expectedFulfillmentTime": {
                            "timeIso8601": "2019-09-25T18:00:00.877Z"
                          },
                          "location": {
                            "coordinates": {
                              "latitude": 37.421578499999995,
                              "longitude": -122.0837816
                            },
                            "zipCode": "94043-1351",
                            "city": "MOUNTAIN VIEW",
                            "postalAddress": {
                              "regionCode": "US",
                              "postalCode": "94043-1351",
                              "administrativeArea": "CA",
                              "locality": "MOUNTAIN VIEW",
                              "addressLines": [
                                "1600 AMPHITHEATRE PKWY"
                              ],
                              "recipients": [
                                "John Doe"
                              ]
                            },
                            "phoneNumber": "+1 123-456-7890"
                          },
                          "price": {
                            "type": "REGULAR",
                            "name": "Delivery Price",
                            "state": "ACTUAL",
                            "amount": {
                              "currencyCode": "USD",
                              "amountInMicros": "2000000"
                            },
                            "taxIncluded": true
                          },
                          "fulfillmentContact": {
                            "email": "johnjohnson@gmail.com",
                            "firstName": "John",
                            "lastName": "Johnson",
                            "displayName": "John Johnson"
                          }
                        },
                        "purchaseLocationType": "ONLINE_PURCHASE",
                        "userVisibleStatusLabel": "CREATED"
                      }
                    }
                  }
                }
              }
            ],
            "suggestions": [
              {
                "title": "send order update"
              }
            ]
          }
        }
      }
    ],
    "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}}"
  }

5. Send order updates

You'll need to keep the user informed about the order's status over the course of its lifetime. Send the user order updates by sending HTTP PATCH requests to the Orders API with the order status and details.

Set up asynchronous requests to the Orders API

Order update requests to the Orders API are authorized by an access token. To PATCH an order update to the Orders API, download a JSON service account key associated with your Actions Console project, then exchange the service account key for a bearer token that can be passed into the Authorization header of the HTTP request.

To retrieve your service account key, perform the following steps:

  1. In the Google Cloud console, go to Menu ☰ > APIs & Services > Credentials > Create credentials > Service account key.
  2. Under Service Account, select New Service Account.
  3. Set the service account to service-account.
  4. Set Role to Project > Owner.
  5. Set key type to JSON.
  6. Select Create.
  7. A private JSON service account key will be downloaded to your local machine.

In your order updates code, you can exchange your service key for a bearer token using the Google APIs client library and the "https://www.googleapis.com/auth/actions.order.developer" scope. You can find installation steps and examples on the API client library GitHub page.

You can also reference order-update.js in our Node.js and Java samples for an example key exchange.

Send order updates

Once you've exchanged your service account key for an OAuth bearer token, you can send order updates as authorized PATCH requests to the Orders API.

Orders API URL: PATCH https://actions.googleapis.com/v3/orders/${orderId}

Provide the following headers in your request:

  • "Authorization: Bearer token" with the OAuth bearer token you exchanged your service account key for.
  • "Content-Type: application/json".

The PATCH request should take a JSON body of the following format:

{ "orderUpdate": OrderUpdate }

The OrderUpdate object consists of the following top-level fields:

  • updateMask - The fields of the order that you're updating. To update the order status, set the value to purchase.status, purchase.userVisibleStatusLabel.
  • order - The contents of the update. If you're updating the contents of the order, set the value to the updated Order object. If you're updating the status of the order (for example, from "CONFIRMED" to "SHIPPED"), the object contains the following fields:

    • merchantOrderId - The same ID you set in your Order object.
    • lastUpdateTime - The timestamp of this update.
    • purchase - An object containing the following:
      • status - The status of the order as a PurchaseStatus, such as "SHIPPED" or "DELIVERED".
      • userVisibleStatusLabel - A user-facing label providing details on the order status, such as "Your order has been shipped and is on the way".
  • userNotification (optional) - A userNotification object that can display on the user's device when this update is sent. Note that including this object doesn't guarantee that a notification appears on the user's device.

The following sample code shows an example OrderUpdate that updates the status of the order to DELIVERED:

Node.js

// Import the 'googleapis' module for authorizing the request.
const {google} = require('googleapis');
// Import the 'request-promise' module for sending an HTTP POST request.
const request = require('request-promise');
// Import the OrderUpdate class from the Actions on Google client library.
const {OrderUpdate} = require('actions-on-google');

// Import the service account key used to authorize the request.
// Replacing the string path with a path to your service account key.
// i.e. const serviceAccountKey = require('./service-account.json')

// Create a new JWT client for the Actions API using credentials
// from the service account key.
let jwtClient = new google.auth.JWT(
    serviceAccountKey.client_email,
    null,
    serviceAccountKey.private_key,
    ['https://www.googleapis.com/auth/actions.order.developer'],
    null,
);

// Authorize the client
let tokens = await jwtClient.authorize();

// Declare order update
const orderUpdate = new OrderUpdate({
    updateMask: [
      'lastUpdateTime',
      'purchase.status',
      'purchase.userVisibleStatusLabel',
    ].join(','),
    order: {
      merchantOrderId: orderId, // Specify the ID of the order to update
      lastUpdateTime: new Date().toISOString(),
      purchase: {
        status: 'DELIVERED',
        userVisibleStatusLabel: 'Order delivered',
      },
    },
    reason: 'Order status updated to delivered.',
});

// Set up the PATCH request header and body,
// including the authorized token and order update.
let options = {
  method: 'PATCH',
  uri: `https://actions.googleapis.com/v3/orders/${orderId}`,
  auth: {
    bearer: tokens.access_token,
  },
  body: {
    header: {
      isInSandbox: true,
    },
    orderUpdate,
  },
  json: true,
};

// Send the PATCH request to the Orders API.
try {
  await request(options);
  conv.close(`The order has been updated.`);
} catch (e) {
  console.log(`Error: ${e}`);
  conv.close(`There was an error sending an order update.`);
}

Node.js

// Import the 'googleapis' module for authorizing the request.
const {google} = require('googleapis');
// Import the 'request-promise' module for sending an HTTP POST request.
const request = require('request-promise');
// Import the OrderUpdate class from the Actions on Google client library.
const {OrderUpdate} = require('actions-on-google');

// Import the service account key used to authorize the request.
// Replacing the string path with a path to your service account key.
// i.e. const serviceAccountKey = require('./service-account.json')

// Create a new JWT client for the Actions API using credentials
// from the service account key.
let jwtClient = new google.auth.JWT(
    serviceAccountKey.client_email,
    null,
    serviceAccountKey.private_key,
    ['https://www.googleapis.com/auth/actions.order.developer'],
    null,
);

// Authorize the client
let tokens = await jwtClient.authorize();

// Declare order update
const orderUpdate = new OrderUpdate({
    updateMask: [
      'lastUpdateTime',
      'purchase.status',
      'purchase.userVisibleStatusLabel',
    ].join(','),
    order: {
      merchantOrderId: orderId, // Specify the ID of the order to update
      lastUpdateTime: new Date().toISOString(),
      purchase: {
        status: 'DELIVERED',
        userVisibleStatusLabel: 'Order delivered',
      },
    },
    reason: 'Order status updated to delivered.',
});

// Set up the PATCH request header and body,
// including the authorized token and order update.
let options = {
  method: 'PATCH',
  uri: `https://actions.googleapis.com/v3/orders/${orderId}`,
  auth: {
    bearer: tokens.access_token,
  },
  body: {
    header: {
      isInSandbox: true,
    },
    orderUpdate,
  },
  json: true,
};

// Send the PATCH request to the Orders API.
try {
  await request(options);
  conv.close(`The order has been updated.`);
} catch (e) {
  console.log(`Error: ${e}`);
  conv.close(`There was an error sending an order update.`);
}

Java

// Setup service account credentials
String serviceAccountFile = MyActionsApp.class.getClassLoader()
    .getResource(SERVICE_ACCOUNT_KEY_FILE_NAME)
    .getFile();
InputStream actionsApiServiceAccount = new FileInputStream(
    serviceAccountFile);
ServiceAccountCredentials serviceAccountCredentials = (ServiceAccountCredentials)
    ServiceAccountCredentials.fromStream(actionsApiServiceAccount)
        .createScoped(Collections.singleton(
            "https://www.googleapis.com/auth/actions.order.developer"));
AccessToken token = serviceAccountCredentials.refreshAccessToken();

// Setup request with headers
HttpPatch patchRequest = new HttpPatch(
    "https://actions.googleapis.com/v3/orders/" + orderId);
patchRequest.setHeader("Content-type", "application/json");
patchRequest.setHeader("Authorization", "Bearer " + token.getTokenValue());

// Create order update
FieldMask fieldMask = FieldMask.newBuilder().addAllPaths(Arrays.asList(
    "lastUpdateTime",
    "purchase.status",
    "purchase.userVisibleStatusLabel"))
    .build();

OrderUpdateV3 orderUpdate = new OrderUpdateV3()
    .setOrder(new OrderV3()
        .setMerchantOrderId(orderId)
        .setLastUpdateTime(Instant.now().toString())
        .setPurchase(new PurchaseOrderExtension()
            .setStatus("DELIVERED")
            .setUserVisibleStatusLabel("Order delivered.")))
    .setUpdateMask(FieldMaskUtil.toString(fieldMask))
    .setReason("Order status was updated to delivered.");

// Setup JSON body containing order update
JsonParser parser = new JsonParser();
JsonObject orderUpdateJson =
    parser.parse(new Gson().toJson(orderUpdate)).getAsJsonObject();
JsonObject body = new JsonObject();
body.add("orderUpdate", orderUpdateJson);
JsonObject header = new JsonObject();
header.addProperty("isInSandbox", true);
body.add("header", header);
StringEntity entity = new StringEntity(body.toString());
entity.setContentType(ContentType.APPLICATION_JSON.getMimeType());
patchRequest.setEntity(entity);

// Make request
HttpClient httpClient = HttpClientBuilder.create().build();
HttpResponse response = httpClient.execute(patchRequest);
LOGGER.info(response.getStatusLine().getStatusCode() + " " + response
    .getStatusLine().getReasonPhrase());

return getResponseBuilder(request)
    .add("The order has been updated.")
    .build();

Java

// Setup service account credentials
String serviceAccountFile = MyActionsApp.class.getClassLoader()
    .getResource(SERVICE_ACCOUNT_KEY_FILE_NAME)
    .getFile();
InputStream actionsApiServiceAccount = new FileInputStream(
    serviceAccountFile);
ServiceAccountCredentials serviceAccountCredentials = (ServiceAccountCredentials)
    ServiceAccountCredentials.fromStream(actionsApiServiceAccount)
        .createScoped(Collections.singleton(
            "https://www.googleapis.com/auth/actions.order.developer"));
AccessToken token = serviceAccountCredentials.refreshAccessToken();

// Setup request with headers
HttpPatch patchRequest = new HttpPatch(
    "https://actions.googleapis.com/v3/orders/" + orderId);
patchRequest.setHeader("Content-type", "application/json");
patchRequest.setHeader("Authorization", "Bearer " + token.getTokenValue());

// Create order update
FieldMask fieldMask = FieldMask.newBuilder().addAllPaths(Arrays.asList(
    "lastUpdateTime",
    "purchase.status",
    "purchase.userVisibleStatusLabel"))
    .build();

OrderUpdateV3 orderUpdate = new OrderUpdateV3()
    .setOrder(new OrderV3()
        .setMerchantOrderId(orderId)
        .setLastUpdateTime(Instant.now().toString())
        .setPurchase(new PurchaseOrderExtension()
            .setStatus("DELIVERED")
            .setUserVisibleStatusLabel("Order delivered.")))
    .setUpdateMask(FieldMaskUtil.toString(fieldMask))
    .setReason("Order status was updated to delivered.");

// Setup JSON body containing order update
JsonParser parser = new JsonParser();
JsonObject orderUpdateJson =
    parser.parse(new Gson().toJson(orderUpdate)).getAsJsonObject();
JsonObject body = new JsonObject();
body.add("orderUpdate", orderUpdateJson);
JsonObject header = new JsonObject();
header.addProperty("isInSandbox", true);
body.add("header", header);
StringEntity entity = new StringEntity(body.toString());
entity.setContentType(ContentType.APPLICATION_JSON.getMimeType());
patchRequest.setEntity(entity);

// Make request
HttpClient httpClient = HttpClientBuilder.create().build();
HttpResponse response = httpClient.execute(patchRequest);
LOGGER.info(response.getStatusLine().getStatusCode() + " " + response
    .getStatusLine().getReasonPhrase());

return getResponseBuilder(request)
    .add("The order has been updated.")
    .build();
Set the purchase status

An order update's status must be descriptive of the current state of the order. In your update's order.purchase.status field, use one of the following values:

  • CREATED - Order is accepted by the user and "created" from the perspective of your Action but requires manual processing on your back-end.
  • CONFIRMED - Order is active and being processed for fulfillment.
  • IN_PREPARATION - Order is being prepared for shipment/delivery, such as food being cooked or an item being packaged.
  • READY_FOR_PICKUP - Order is available for pick-up by the recipient.
  • DELIVERED - Order has been delivered to the recipient
  • OUT_OF_STOCK - One or more items in the order is out-of-stock.
  • CHANGE_REQUESTED - User requested a change to the order, and the change is being processed.
  • RETURNED - Order has been returned by the user after delivery.
  • REJECTED - If you were unable to process, charge, or otherwise "activate" the order.
  • CANCELLED - Order was cancelled by the user.

You should send order updates for each status that is relevant to your transaction. For example, if your transaction requires manual processing to log the order after it's placed, send a CREATED order update until that additional processing is done. Not every order requires every status value.

Troubleshooting

If you run into any issues during testing, you should read our troubleshooting steps for transactions.