How to get help

Page Summary

• Developers seeking technical assistance can utilize Stack Overflow, tagged with [hangouts-chat], for Q&A and community support.

• Product feedback, including bugs and feature requests, can be submitted and tracked through the Google Issue Tracker to aid in prioritization and collaboration.

• Google Workspace administrators have a dedicated support channel via email to connect with Google Workspace developer support specialists for specific concerns.

• When contacting support, ensure to provide comprehensive details like problem description, reproduction steps, expected and actual outcomes, error messages, and development environment information.

Review the following options to find the best way to get developer support for Google Workspace APIs and tools.

Note: These channels should only be used for developer issues. Feedback about the core product should be submitted via the Feedback or Report a problem links in the product user interface.

Questions & advice

We use the popular programming Q&A website Stack Overflow to field technical questions. Google doesn't own or manage this site, but you can sign in with your Google Account.

Developers use the tag [hangouts-chat] to mark questions relevant to this service. You can search existing questions or ask a new question:

Search existing questions Ask a new question

Refer to the Google Workspace developer community page for additional resources, discussion forums, and chat channels.

Developer product feedback

If you have feedback about developer product features or functionality, search our Issue Tracker to see if others have already submitted the same feedback. If you find an existing feedback report, click the star next to the issue number to express your agreement and help us prioritize it.

If no one else has submitted similar feedback, you can submit a new feedback report.

Search existing feedback Submit bug Submit feature request

Contact Google Workspace support

If you are a Google Workspace customer, your administrator can email a Google Workspace developer support specialist for direct assistance.

Make sure you include the following information when you contact us:

• A description of the problem, and the behavior you expected instead.
• A list of steps and a small snippet of sample code that can be used to reproduce the problem.
• A description of the output you expect and what actually occurred. Include any error messages you receive.
• Information about your development environment, including programming language, library versions, etc.