Dining Tutorial: How to add a dining special request box

It is common for restaurant reservation systems to allow users to input a special request when making a reservation. Users can leave a note for the restaurant such as if the occasion is a special event, or if there are any dietary restrictions that the restaurant needs to know about. Reserve with Google can support this functionality for restaurants by enabling the special request box feature. This feature is a partner wide setting and can not be set per restaurant.

Figure 1: Dining special request box in check-out flow

Below are the steps to enable this feature:

  1. Add additional_request field to the CreateBooking method of the Booking Server
  2. Enable the dining request box as a feature in Partner Portal or ask you Google contact to enable it in the Sandbox environment
  3. In Sandbox, test to ensure the special requests are properly handled
  4. Reach out to your Google contact to enable the feature in Production