Engage with customers seamlessly on Android. Allow your customers to interact with your business directly, and enhance the interaction with distinctive branding and rich media. Measure engagement with read receipts and analytics, and build trust with a 'Verified' icon.

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See RBM in action

After adopting RCS Business Messaging, Totalplay, a leading Mexican telecommunications company, achieved a remarkable 65% surge in bill collections and a 78% leap in customer engagement.
French package delivery service Chronopost achieved a 50% jump in mobile engagement with RCS Business Messaging, resulting in more first-attempt deliveries and reduced costs.
Explore a sample conversation for streamlined transactions, using RBM to send timely payment alerts with the security of a branded interaction.
Get conversational, using RBM to send personalized promotions that build customer loyalty and drive conversion on the web. View a sample conversation to get started.

Manage RBM agents from the Administration Console, and get insights into message activity and billing.

For partners

Explore the RBM APIs and Developer Console, review the terms and security docs, and browse the release notes.
Review the latest developer documentation.
Learn more about our data security and our terms and policies for RBM.
Check the release notes for new features and product updates.
Open the Business Communications Developer Console.

Connect with our trusted partners to develop RBM agents and manage successful campaigns, all with proven experience and all endorsed by Google.

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Explore the key documentation, or contact us directly for support.

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Explore marketing collateral and content creation guidelines for RBM.

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