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En esta página, se explica cómo compilar un complemento de Google Workspace que permite a los usuarios de Documentos de Google crear recursos, como un caso de asistencia o una tarea de proyecto, en un servicio de terceros desde Documentos de Google.
Con un complemento de Google Workspace, puedes agregar tu servicio al menú @ en Documentos. El complemento agrega elementos de menú que permiten a los usuarios crear recursos en tu servicio a través de un diálogo de formulario en Documentos.
Cómo crean recursos los usuarios
Para crear un recurso en tu servicio desde un documento de Documentos de Google, los usuarios
escriben @ en el documento y seleccionan el servicio en el menú @:
Cuando los usuarios escriben @ en un documento y seleccionan tu servicio, se les presenta una tarjeta que incluye las entradas del formulario que los usuarios necesitan para crear un recurso. Una vez que el usuario envíe el formulario de creación de recursos, tu complemento deberá crear el recurso en tu servicio y generar una URL que dirija a él.
El complemento inserta un chip en el documento del recurso creado. Cuando los usuarios mantienen el puntero sobre este chip, invoca el activador de vista previa del vínculo asociado del complemento. Asegúrate
de que el complemento inserte chips con patrones de vínculos que sean compatibles con tus activadores
de vista previa del vínculo.
Requisitos previos
Apps Script
Un complemento de Google Workspace que admita vistas previas de vínculos para los patrones de vínculo de los recursos que crean los usuarios Para compilar un complemento con vistas previas de vínculos, consulta Cómo obtener una vista previa de los vínculos con chips inteligentes.
Node.js
Un complemento de Google Workspace que admita vistas previas de vínculos para los patrones de vínculo de los recursos que crean los usuarios Para compilar un complemento con vistas previas de vínculos, consulta Cómo obtener una vista previa de los vínculos con chips inteligentes.
Python
Un complemento de Google Workspace que admita vistas previas de vínculos para los patrones de vínculo de los recursos que crean los usuarios Para compilar un complemento con vistas previas de vínculos, consulta Cómo obtener una vista previa de los vínculos con chips inteligentes.
Java
Un complemento de Google Workspace que admita vistas previas de vínculos para los patrones de vínculo de los recursos que crean los usuarios Para compilar un complemento con vistas previas de vínculos, consulta Cómo obtener una vista previa de los vínculos con chips inteligentes.
Configura la creación de recursos para tu complemento
En esta sección, se explica cómo configurar la creación de recursos para tu complemento, lo que incluye los siguientes pasos:
Para configurar la creación de recursos, especifica las siguientes secciones y campos en el recurso de implementación o en el archivo de manifiesto de tu complemento:
En la sección addOns del campo docs, implementa el activador createActionTriggers que incluya un runFunction. Esta función se define en la siguiente sección, Cómo compilar las tarjetas del formulario.
En el campo oauthScopes, agrega el alcance https://www.googleapis.com/auth/workspace.linkcreate para que los usuarios puedan autorizar al complemento a fin de crear recursos.
Específicamente, este alcance permite que el complemento lea la información que los usuarios envían al formulario de creación de recursos y, luego, inserte un chip inteligente en el documento en función de esa información.
A modo de ejemplo, consulta la sección addons de un recurso de implementación que configura la creación de recursos para el siguiente servicio de casos de asistencia:
En el ejemplo, el complemento de Google Workspace permite a los usuarios crear casos de asistencia.
Cada activador de createActionTriggers debe tener los siguientes campos:
Un ID único
Una etiqueta de texto que aparece en el menú @ de Documentos
Una URL de logotipo que dirige a un ícono que aparece junto al texto de la etiqueta en el menú @
Una función de devolución de llamada que hace referencia a una función de Apps Script
o a un extremo HTTP que devuelve una tarjeta
Crea las tarjetas del formulario
Para crear recursos en tu servicio desde el menú Documentos @, debes implementar cualquier función que hayas especificado en el objeto createActionTriggers.
Cuando un usuario interactúa con uno de los elementos de menú, se activa el activador createActionTriggers correspondiente y su función de devolución de llamada presenta una tarjeta con entradas del formulario para crear el recurso.
Elementos y acciones compatibles
Si deseas crear la interfaz de la tarjeta, usa widgets para mostrar información y entradas que los usuarios necesitan para crear el recurso. La mayoría de los widgets y acciones de complementos de Google Workspace son compatibles con las siguientes excepciones:
No se admiten pies de página de tarjetas.
No se admiten las notificaciones.
En el caso de las navegaciones, solo se admite la navegación updateCard.
Ejemplo de una tarjeta con entradas de formulario
En el siguiente ejemplo, se muestra una función de devolución de llamada de Apps Script que muestra una tarjeta cuando un usuario selecciona Crear caso de asistencia en el menú @:
/**
* Produces a support case creation form.
*
* @param event The event object.
* @param errors A map of per-field error messages.
* @param isUpdate Whether to return the form as an update card navigation.
* @return The resulting card or action response.
*/
JsonObject createCaseInputCard(JsonObject event, Map<String, String> errors, boolean isUpdate) {
JsonObject cardHeader = new JsonObject();
cardHeader.add("title", new JsonPrimitive("Create a support case"));
JsonObject cardSectionTextInput1 = new JsonObject();
cardSectionTextInput1.add("name", new JsonPrimitive("name"));
cardSectionTextInput1.add("label", new JsonPrimitive("Name"));
JsonObject cardSectionTextInput1Widget = new JsonObject();
cardSectionTextInput1Widget.add("textInput", cardSectionTextInput1);
JsonObject cardSectionTextInput2 = new JsonObject();
cardSectionTextInput2.add("name", new JsonPrimitive("description"));
cardSectionTextInput2.add("label", new JsonPrimitive("Description"));
cardSectionTextInput2.add("type", new JsonPrimitive("MULTIPLE_LINE"));
JsonObject cardSectionTextInput2Widget = new JsonObject();
cardSectionTextInput2Widget.add("textInput", cardSectionTextInput2);
JsonObject cardSectionSelectionInput1ItemsItem1 = new JsonObject();
cardSectionSelectionInput1ItemsItem1.add("text", new JsonPrimitive("P0"));
cardSectionSelectionInput1ItemsItem1.add("value", new JsonPrimitive("P0"));
JsonObject cardSectionSelectionInput1ItemsItem2 = new JsonObject();
cardSectionSelectionInput1ItemsItem2.add("text", new JsonPrimitive("P1"));
cardSectionSelectionInput1ItemsItem2.add("value", new JsonPrimitive("P1"));
JsonObject cardSectionSelectionInput1ItemsItem3 = new JsonObject();
cardSectionSelectionInput1ItemsItem3.add("text", new JsonPrimitive("P2"));
cardSectionSelectionInput1ItemsItem3.add("value", new JsonPrimitive("P2"));
JsonObject cardSectionSelectionInput1ItemsItem4 = new JsonObject();
cardSectionSelectionInput1ItemsItem4.add("text", new JsonPrimitive("P3"));
cardSectionSelectionInput1ItemsItem4.add("value", new JsonPrimitive("P3"));
JsonArray cardSectionSelectionInput1Items = new JsonArray();
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem1);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem2);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem3);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem4);
JsonObject cardSectionSelectionInput1 = new JsonObject();
cardSectionSelectionInput1.add("name", new JsonPrimitive("priority"));
cardSectionSelectionInput1.add("label", new JsonPrimitive("Priority"));
cardSectionSelectionInput1.add("type", new JsonPrimitive("DROPDOWN"));
cardSectionSelectionInput1.add("items", cardSectionSelectionInput1Items);
JsonObject cardSectionSelectionInput1Widget = new JsonObject();
cardSectionSelectionInput1Widget.add("selectionInput", cardSectionSelectionInput1);
JsonObject cardSectionSelectionInput2ItemsItem = new JsonObject();
cardSectionSelectionInput2ItemsItem.add("text", new JsonPrimitive("Blocks a critical customer operation"));
cardSectionSelectionInput2ItemsItem.add("value", new JsonPrimitive("Blocks a critical customer operation"));
JsonArray cardSectionSelectionInput2Items = new JsonArray();
cardSectionSelectionInput2Items.add(cardSectionSelectionInput2ItemsItem);
JsonObject cardSectionSelectionInput2 = new JsonObject();
cardSectionSelectionInput2.add("name", new JsonPrimitive("impact"));
cardSectionSelectionInput2.add("label", new JsonPrimitive("Impact"));
cardSectionSelectionInput2.add("items", cardSectionSelectionInput2Items);
JsonObject cardSectionSelectionInput2Widget = new JsonObject();
cardSectionSelectionInput2Widget.add("selectionInput", cardSectionSelectionInput2);
JsonObject cardSectionButtonListButtonActionParametersParameter = new JsonObject();
cardSectionButtonListButtonActionParametersParameter.add("key", new JsonPrimitive("submitCaseCreationForm"));
cardSectionButtonListButtonActionParametersParameter.add("value", new JsonPrimitive(true));
JsonArray cardSectionButtonListButtonActionParameters = new JsonArray();
cardSectionButtonListButtonActionParameters.add(cardSectionButtonListButtonActionParametersParameter);
JsonObject cardSectionButtonListButtonAction = new JsonObject();
cardSectionButtonListButtonAction.add("function", new JsonPrimitive(System.getenv().get("URL")));
cardSectionButtonListButtonAction.add("parameters", cardSectionButtonListButtonActionParameters);
cardSectionButtonListButtonAction.add("persistValues", new JsonPrimitive(true));
JsonObject cardSectionButtonListButtonOnCLick = new JsonObject();
cardSectionButtonListButtonOnCLick.add("action", cardSectionButtonListButtonAction);
JsonObject cardSectionButtonListButton = new JsonObject();
cardSectionButtonListButton.add("text", new JsonPrimitive("Create"));
cardSectionButtonListButton.add("onClick", cardSectionButtonListButtonOnCLick);
JsonArray cardSectionButtonListButtons = new JsonArray();
cardSectionButtonListButtons.add(cardSectionButtonListButton);
JsonObject cardSectionButtonList = new JsonObject();
cardSectionButtonList.add("buttons", cardSectionButtonListButtons);
JsonObject cardSectionButtonListWidget = new JsonObject();
cardSectionButtonListWidget.add("buttonList", cardSectionButtonList);
// Builds the form inputs with error texts for invalid values.
JsonArray cardSection = new JsonArray();
if (errors.containsKey("name")) {
cardSection.add(createErrorTextParagraph(errors.get("name").toString()));
}
cardSection.add(cardSectionTextInput1Widget);
if (errors.containsKey("description")) {
cardSection.add(createErrorTextParagraph(errors.get("description").toString()));
}
cardSection.add(cardSectionTextInput2Widget);
if (errors.containsKey("priority")) {
cardSection.add(createErrorTextParagraph(errors.get("priority").toString()));
}
cardSection.add(cardSectionSelectionInput1Widget);
if (errors.containsKey("impact")) {
cardSection.add(createErrorTextParagraph(errors.get("impact").toString()));
}
cardSection.add(cardSectionSelectionInput2Widget);
cardSection.add(cardSectionButtonListWidget);
JsonObject cardSectionWidgets = new JsonObject();
cardSectionWidgets.add("widgets", cardSection);
JsonArray sections = new JsonArray();
sections.add(cardSectionWidgets);
JsonObject card = new JsonObject();
card.add("header", cardHeader);
card.add("sections", sections);
JsonObject navigation = new JsonObject();
if (isUpdate) {
navigation.add("updateCard", card);
} else {
navigation.add("pushCard", card);
}
JsonArray navigations = new JsonArray();
navigations.add(navigation);
JsonObject action = new JsonObject();
action.add("navigations", navigations);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
if (!isUpdate) {
return renderActions;
}
JsonObject update = new JsonObject();
update.add("renderActions", renderActions);
return update;
}
La función createCaseInputCard renderiza la siguiente tarjeta:
La tarjeta incluye entradas de texto, un menú desplegable y una casilla de verificación. También tiene un botón de texto con una acción onClick que ejecuta otra función para controlar el envío del formulario de creación.
Después de que el usuario completa el formulario y hace clic en Crear, el complemento envía las entradas del formulario a la función de acción onClick (llamada submitCaseCreationForm en nuestro ejemplo) y, en ese punto, el complemento puede validar las entradas y usarlas para crear el recurso en el servicio de terceros.
Cómo controlar los envíos de formularios
Después de que un usuario envía el formulario de creación, se ejecuta la función asociada con la acción onClick. Para brindar una experiencia del usuario ideal, tu complemento debe administrar los envíos de formularios correctos y erróneos.
Controla la creación correcta de recursos
La función onClick de tu complemento debe crear el recurso en tu servicio de terceros y generar una URL que dirija a ese recurso.
Para comunicar la URL del recurso a Documentos
para la creación de chips, la función onClick debe mostrar un SubmitFormResponse
con un array de un elemento en renderActions.action.links que apunte a un
vínculo. El título del vínculo debe representar el título del recurso creado, y la URL debe apuntar a ese recurso.
En el siguiente ejemplo, se muestra un SubmitFormResponse para un recurso creado:
/**
* Returns a submit form response that inserts a link into the document.
*
* @param {string} title The title of the link to insert.
* @param {string} url The URL of the link to insert.
* @return {!SubmitFormResponse} The resulting submit form response.
*/
function createLinkRenderAction(title, url) {
return {
renderActions: {
action: {
links: [{
title: title,
url: url
}]
}
}
};
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param {string} title The title of the link to insert.
* @param {string} url The URL of the link to insert.
* @return {!SubmitFormResponse} The resulting submit form response.
*/
function createLinkRenderAction(title, url) {
return {
renderActions: {
action: {
links: [{
title: title,
url: url
}]
}
}
};
}
def create_link_render_action(title, url):
"""Returns a submit form response that inserts a link into the document.
Args:
title: The title of the link to insert.
url: The URL of the link to insert.
Returns:
The resulting submit form response.
"""
return {
"renderActions": {
"action": {
"links": [{
"title": title,
"url": url
}]
}
}
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param title The title of the link to insert.
* @param url The URL of the link to insert.
* @return The resulting submit form response.
*/
JsonObject createLinkRenderAction(String title, String url) {
JsonObject link = new JsonObject();
link.add("title", new JsonPrimitive(title));
link.add("url", new JsonPrimitive(url));
JsonArray links = new JsonArray();
links.add(link);
JsonObject action = new JsonObject();
action.add("links", links);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
JsonObject linkRenderAction = new JsonObject();
linkRenderAction.add("renderActions", renderActions);
return linkRenderAction;
}
Después de que se muestra SubmitFormResponse, se cierra el diálogo modal y el complemento inserta un chip en el documento.
Cuando los usuarios mantienen el puntero sobre este chip, invoca el activador de vista previa del vínculo asociado. Asegúrate de que tu complemento no inserte chips con patrones de vínculos que no sean compatibles con tus activadores de vista previa del vínculo.
Cómo solucionar errores
Si un usuario intenta enviar un formulario con campos no válidos, en lugar de mostrar un SubmitFormResponse con un vínculo, el complemento debe mostrar una acción de renderización que muestre un error con una navegación updateCard.
Esto le permite al usuario ver lo que hizo
mal y volver a intentarlo. Consulta updateCard(card) para Apps Script y updateCard para otros entornos de ejecución. No se admiten las notificaciones ni las navegaciones de pushCard.
Ejemplo de manejo de errores
En el siguiente ejemplo, se muestra el código que se invoca cuando un usuario envía el formulario. Si las entradas no son
válidas, la tarjeta se actualiza y muestra mensajes de error. Si las entradas son válidas, el complemento muestra un SubmitFormResponse con un vínculo al recurso creado.
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param {!Object} event The event object with form input values.
* @return {!ActionResponse|!SubmitFormResponse} The resulting response.
*/
function submitCaseCreationForm(event) {
const caseDetails = {
name: event.formInput.name,
description: event.formInput.description,
priority: event.formInput.priority,
impact: !!event.formInput.impact,
};
const errors = validateFormInputs(caseDetails);
if (Object.keys(errors).length > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
const title = `Case ${caseDetails.name}`;
// Adds the case details as parameters to the generated link URL.
const url = 'https://example.com/support/cases/?' + generateQuery(caseDetails);
return createLinkRenderAction(title, url);
}
}
/**
* Build a query path with URL parameters.
*
* @param {!Map} parameters A map with the URL parameters.
* @return {!string} The resulting query path.
*/
function generateQuery(parameters) {
return Object.entries(parameters).flatMap(([k, v]) =>
Array.isArray(v) ? v.map(e => `${k}=${encodeURIComponent(e)}`) : `${k}=${encodeURIComponent(v)}`
).join("&");
}
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param {!Object} event The event object with form input values.
* @return {!ActionResponse|!SubmitFormResponse} The resulting response.
*/
function submitCaseCreationForm(event) {
const caseDetails = {
name: event.commonEventObject.formInputs?.name?.stringInputs?.value[0],
description: event.commonEventObject.formInputs?.description?.stringInputs?.value[0],
priority: event.commonEventObject.formInputs?.priority?.stringInputs?.value[0],
impact: !!event.commonEventObject.formInputs?.impact?.stringInputs?.value[0],
};
const errors = validateFormInputs(caseDetails);
if (Object.keys(errors).length > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
const title = `Case ${caseDetails.name}`;
// Adds the case details as parameters to the generated link URL.
const url = new URL('https://example.com/support/cases/');
for (const [key, value] of Object.entries(caseDetails)) {
url.searchParams.append(key, value);
}
return createLinkRenderAction(title, url.href);
}
}
def submit_case_creation_form(event):
"""Submits the creation form.
If valid, returns a render action that inserts a new link
into the document. If invalid, returns an update card navigation that
re-renders the creation form with error messages.
Args:
event: The event object with form input values.
Returns:
The resulting response.
"""
formInputs = event["commonEventObject"]["formInputs"] if "formInputs" in event["commonEventObject"] else None
case_details = {
"name": None,
"description": None,
"priority": None,
"impact": None,
}
if formInputs is not None:
case_details["name"] = formInputs["name"]["stringInputs"]["value"][0] if "name" in formInputs else None
case_details["description"] = formInputs["description"]["stringInputs"]["value"][0] if "description" in formInputs else None
case_details["priority"] = formInputs["priority"]["stringInputs"]["value"][0] if "priority" in formInputs else None
case_details["impact"] = formInputs["impact"]["stringInputs"]["value"][0] if "impact" in formInputs else False
errors = validate_form_inputs(case_details)
if len(errors) > 0:
return create_case_input_card(event, errors, True) # Update mode
else:
title = f'Case {case_details["name"]}'
# Adds the case details as parameters to the generated link URL.
url = "https://example.com/support/cases/?" + urlencode(case_details)
return create_link_render_action(title, url)
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param event The event object with form input values.
* @return The resulting response.
*/
JsonObject submitCaseCreationForm(JsonObject event) throws Exception {
JsonObject formInputs = event.getAsJsonObject("commonEventObject").getAsJsonObject("formInputs");
Map<String, String> caseDetails = new HashMap<String, String>();
if (formInputs != null) {
if (formInputs.has("name")) {
caseDetails.put("name", formInputs.getAsJsonObject("name").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("description")) {
caseDetails.put("description", formInputs.getAsJsonObject("description").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("priority")) {
caseDetails.put("priority", formInputs.getAsJsonObject("priority").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("impact")) {
caseDetails.put("impact", formInputs.getAsJsonObject("impact").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
}
Map<String, String> errors = validateFormInputs(caseDetails);
if (errors.size() > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
String title = String.format("Case %s", caseDetails.get("name"));
// Adds the case details as parameters to the generated link URL.
URIBuilder uriBuilder = new URIBuilder("https://example.com/support/cases/");
for (String caseDetailKey : caseDetails.keySet()) {
uriBuilder.addParameter(caseDetailKey, caseDetails.get(caseDetailKey));
}
return createLinkRenderAction(title, uriBuilder.build().toURL().toString());
}
}
La siguiente muestra de código valida las entradas del formulario y crea mensajes de error para entradas no válidas:
/**
* Validates case creation form input values.
*
* @param {!Object} caseDetails The values of each form input submitted by the user.
* @return {!Object} A map from field name to error message. An empty object
* represents a valid form submission.
*/
function validateFormInputs(caseDetails) {
const errors = {};
if (!caseDetails.name) {
errors.name = 'You must provide a name';
}
if (!caseDetails.description) {
errors.description = 'You must provide a description';
}
if (!caseDetails.priority) {
errors.priority = 'You must provide a priority';
}
if (caseDetails.impact && caseDetails.priority !== 'P0' && caseDetails.priority !== 'P1') {
errors.impact = 'If an issue blocks a critical customer operation, priority must be P0 or P1';
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param {string} errorMessage A description of input value error.
* @return {!TextParagraph} The resulting text paragraph.
*/
function createErrorTextParagraph(errorMessage) {
return CardService.newTextParagraph()
.setText('<font color=\"#BA0300\"><b>Error:</b> ' + errorMessage + '</font>');
}
/**
* Validates case creation form input values.
*
* @param {!Object} caseDetails The values of each form input submitted by the user.
* @return {!Object} A map from field name to error message. An empty object
* represents a valid form submission.
*/
function validateFormInputs(caseDetails) {
const errors = {};
if (caseDetails.name === undefined) {
errors.name = 'You must provide a name';
}
if (caseDetails.description === undefined) {
errors.description = 'You must provide a description';
}
if (caseDetails.priority === undefined) {
errors.priority = 'You must provide a priority';
}
if (caseDetails.impact && !(['P0', 'P1']).includes(caseDetails.priority)) {
errors.impact = 'If an issue blocks a critical customer operation, priority must be P0 or P1';
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param {string} errorMessage A description of input value error.
* @return {!TextParagraph} The resulting text paragraph.
*/
function createErrorTextParagraph(errorMessage) {
return {
textParagraph: {
text: '<font color=\"#BA0300\"><b>Error:</b> ' + errorMessage + '</font>'
}
}
}
def validate_form_inputs(case_details):
"""Validates case creation form input values.
Args:
case_details: The values of each form input submitted by the user.
Returns:
A dict from field name to error message. An empty object represents a valid form submission.
"""
errors = {}
if case_details["name"] is None:
errors["name"] = "You must provide a name"
if case_details["description"] is None:
errors["description"] = "You must provide a description"
if case_details["priority"] is None:
errors["priority"] = "You must provide a priority"
if case_details["impact"] is not None and case_details["priority"] not in ['P0', 'P1']:
errors["impact"] = "If an issue blocks a critical customer operation, priority must be P0 or P1"
return errors
def create_error_text_paragraph(error_message):
"""Returns a text paragraph with red text indicating a form field validation error.
Args:
error_essage: A description of input value error.
Returns:
The resulting text paragraph.
"""
return {
"textParagraph": {
"text": '<font color=\"#BA0300\"><b>Error:</b> ' + error_message + '</font>'
}
}
/**
* Validates case creation form input values.
*
* @param caseDetails The values of each form input submitted by the user.
* @return A map from field name to error message. An empty object
* represents a valid form submission.
*/
Map<String, String> validateFormInputs(Map<String, String> caseDetails) {
Map<String, String> errors = new HashMap<String, String>();
if (!caseDetails.containsKey("name")) {
errors.put("name", "You must provide a name");
}
if (!caseDetails.containsKey("description")) {
errors.put("description", "You must provide a description");
}
if (!caseDetails.containsKey("priority")) {
errors.put("priority", "You must provide a priority");
}
if (caseDetails.containsKey("impact") && !Arrays.asList(new String[]{"P0", "P1"}).contains(caseDetails.get("priority"))) {
errors.put("impact", "If an issue blocks a critical customer operation, priority must be P0 or P1");
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param errorMessage A description of input value error.
* @return The resulting text paragraph.
*/
JsonObject createErrorTextParagraph(String errorMessage) {
JsonObject textParagraph = new JsonObject();
textParagraph.add("text", new JsonPrimitive("<font color=\"#BA0300\"><b>Error:</b> " + errorMessage + "</font>"));
JsonObject textParagraphWidget = new JsonObject();
textParagraphWidget.add("textParagraph", textParagraph);
return textParagraphWidget;
}
Ejemplo completo: Complemento de caso de asistencia
En el siguiente ejemplo, se muestra un complemento de Google Workspace con una vista previa de los vínculos a los casos de ayuda de una empresa y permite a los usuarios crear casos de asistencia desde Documentos de Google.
En el ejemplo, se realizan las acciones siguientes:
Genera una tarjeta con campos de formulario para crear un caso de asistencia desde el menú Documentos @.
Valida las entradas del formulario y muestra mensajes de error para entradas no válidas.
Inserta el nombre y el vínculo del caso de asistencia creado en el documento de Documentos como un chip inteligente.
Obtén una vista previa del vínculo al caso de asistencia, como https://www.example.com/support/cases/1234. El chip inteligente muestra un ícono, y la tarjeta de vista previa incluye el nombre, la prioridad y la descripción del caso.
/**
* Copyright 2024 Google LLC
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* https://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
/**
* Entry point for a support case link preview.
*
* @param {!Object} event The event object.
* @return {!Card} The resulting preview link card.
*/
function caseLinkPreview(event) {
// If the event object URL matches a specified pattern for support case links.
if (event.docs.matchedUrl.url) {
// Uses the event object to parse the URL and identify the case details.
const caseDetails = parseQuery(event.docs.matchedUrl.url);
// Builds a preview card with the case name, and description
const caseHeader = CardService.newCardHeader()
.setTitle(`Case ${caseDetails["name"][0]}`);
const caseDescription = CardService.newTextParagraph()
.setText(caseDetails["description"][0]);
// Returns the card.
// Uses the text from the card's header for the title of the smart chip.
return CardService.newCardBuilder()
.setHeader(caseHeader)
.addSection(CardService.newCardSection().addWidget(caseDescription))
.build();
}
}
/**
* Extracts the URL parameters from the given URL.
*
* @param {!string} url The URL to parse.
* @return {!Map} A map with the extracted URL parameters.
*/
function parseQuery(url) {
const query = url.split("?")[1];
if (query) {
return query.split("&")
.reduce(function(o, e) {
var temp = e.split("=");
var key = temp[0].trim();
var value = temp[1].trim();
value = isNaN(value) ? value : Number(value);
if (o[key]) {
o[key].push(value);
} else {
o[key] = [value];
}
return o;
}, {});
}
return null;
}
/**
* Produces a support case creation form card.
*
* @param {!Object} event The event object.
* @param {!Object=} errors An optional map of per-field error messages.
* @param {boolean} isUpdate Whether to return the form as an update card navigation.
* @return {!Card|!ActionResponse} The resulting card or action response.
*/
function createCaseInputCard(event, errors, isUpdate) {
const cardHeader = CardService.newCardHeader()
.setTitle('Create a support case')
const cardSectionTextInput1 = CardService.newTextInput()
.setFieldName('name')
.setTitle('Name')
.setMultiline(false);
const cardSectionTextInput2 = CardService.newTextInput()
.setFieldName('description')
.setTitle('Description')
.setMultiline(true);
const cardSectionSelectionInput1 = CardService.newSelectionInput()
.setFieldName('priority')
.setTitle('Priority')
.setType(CardService.SelectionInputType.DROPDOWN)
.addItem('P0', 'P0', false)
.addItem('P1', 'P1', false)
.addItem('P2', 'P2', false)
.addItem('P3', 'P3', false);
const cardSectionSelectionInput2 = CardService.newSelectionInput()
.setFieldName('impact')
.setTitle('Impact')
.setType(CardService.SelectionInputType.CHECK_BOX)
.addItem('Blocks a critical customer operation', 'Blocks a critical customer operation', false);
const cardSectionButtonListButtonAction = CardService.newAction()
.setPersistValues(true)
.setFunctionName('submitCaseCreationForm')
.setParameters({});
const cardSectionButtonListButton = CardService.newTextButton()
.setText('Create')
.setTextButtonStyle(CardService.TextButtonStyle.TEXT)
.setOnClickAction(cardSectionButtonListButtonAction);
const cardSectionButtonList = CardService.newButtonSet()
.addButton(cardSectionButtonListButton);
// Builds the form inputs with error texts for invalid values.
const cardSection = CardService.newCardSection();
if (errors?.name) {
cardSection.addWidget(createErrorTextParagraph(errors.name));
}
cardSection.addWidget(cardSectionTextInput1);
if (errors?.description) {
cardSection.addWidget(createErrorTextParagraph(errors.description));
}
cardSection.addWidget(cardSectionTextInput2);
if (errors?.priority) {
cardSection.addWidget(createErrorTextParagraph(errors.priority));
}
cardSection.addWidget(cardSectionSelectionInput1);
if (errors?.impact) {
cardSection.addWidget(createErrorTextParagraph(errors.impact));
}
cardSection.addWidget(cardSectionSelectionInput2);
cardSection.addWidget(cardSectionButtonList);
const card = CardService.newCardBuilder()
.setHeader(cardHeader)
.addSection(cardSection)
.build();
if (isUpdate) {
return CardService.newActionResponseBuilder()
.setNavigation(CardService.newNavigation().updateCard(card))
.build();
} else {
return card;
}
}
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param {!Object} event The event object with form input values.
* @return {!ActionResponse|!SubmitFormResponse} The resulting response.
*/
function submitCaseCreationForm(event) {
const caseDetails = {
name: event.formInput.name,
description: event.formInput.description,
priority: event.formInput.priority,
impact: !!event.formInput.impact,
};
const errors = validateFormInputs(caseDetails);
if (Object.keys(errors).length > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
const title = `Case ${caseDetails.name}`;
// Adds the case details as parameters to the generated link URL.
const url = 'https://example.com/support/cases/?' + generateQuery(caseDetails);
return createLinkRenderAction(title, url);
}
}
/**
* Build a query path with URL parameters.
*
* @param {!Map} parameters A map with the URL parameters.
* @return {!string} The resulting query path.
*/
function generateQuery(parameters) {
return Object.entries(parameters).flatMap(([k, v]) =>
Array.isArray(v) ? v.map(e => `${k}=${encodeURIComponent(e)}`) : `${k}=${encodeURIComponent(v)}`
).join("&");
}
/**
* Validates case creation form input values.
*
* @param {!Object} caseDetails The values of each form input submitted by the user.
* @return {!Object} A map from field name to error message. An empty object
* represents a valid form submission.
*/
function validateFormInputs(caseDetails) {
const errors = {};
if (!caseDetails.name) {
errors.name = 'You must provide a name';
}
if (!caseDetails.description) {
errors.description = 'You must provide a description';
}
if (!caseDetails.priority) {
errors.priority = 'You must provide a priority';
}
if (caseDetails.impact && caseDetails.priority !== 'P0' && caseDetails.priority !== 'P1') {
errors.impact = 'If an issue blocks a critical customer operation, priority must be P0 or P1';
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param {string} errorMessage A description of input value error.
* @return {!TextParagraph} The resulting text paragraph.
*/
function createErrorTextParagraph(errorMessage) {
return CardService.newTextParagraph()
.setText('<font color=\"#BA0300\"><b>Error:</b> ' + errorMessage + '</font>');
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param {string} title The title of the link to insert.
* @param {string} url The URL of the link to insert.
* @return {!SubmitFormResponse} The resulting submit form response.
*/
function createLinkRenderAction(title, url) {
return {
renderActions: {
action: {
links: [{
title: title,
url: url
}]
}
}
};
}
/**
* Copyright 2024 Google LLC
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* https://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
/**
* Responds to any HTTP request related to link previews.
*
* @param {Object} req An HTTP request context.
* @param {Object} res An HTTP response context.
*/
exports.createLinkPreview = (req, res) => {
const event = req.body;
if (event.docs.matchedUrl.url) {
const url = event.docs.matchedUrl.url;
const parsedUrl = new URL(url);
// If the event object URL matches a specified pattern for preview links.
if (parsedUrl.hostname === 'example.com') {
if (parsedUrl.pathname.startsWith('/support/cases/')) {
return res.json(caseLinkPreview(parsedUrl));
}
}
}
};
/**
*
* A support case link preview.
*
* @param {!URL} url The event object.
* @return {!Card} The resulting preview link card.
*/
function caseLinkPreview(url) {
// Builds a preview card with the case name, and description
// Uses the text from the card's header for the title of the smart chip.
// Parses the URL and identify the case details.
const name = `Case ${url.searchParams.get("name")}`;
return {
action: {
linkPreview: {
title: name,
previewCard: {
header: {
title: name
},
sections: [{
widgets: [{
textParagraph: {
text: url.searchParams.get("description")
}
}]
}]
}
}
}
};
}
/**
* Responds to any HTTP request related to 3P resource creations.
*
* @param {Object} req An HTTP request context.
* @param {Object} res An HTTP response context.
*/
exports.create3pResources = (req, res) => {
const event = req.body;
if (event.commonEventObject.parameters?.submitCaseCreationForm) {
res.json(submitCaseCreationForm(event));
} else {
res.json(createCaseInputCard(event));
}
};
/**
* Produces a support case creation form card.
*
* @param {!Object} event The event object.
* @param {!Object=} errors An optional map of per-field error messages.
* @param {boolean} isUpdate Whether to return the form as an update card navigation.
* @return {!Card|!ActionResponse} The resulting card or action response.
*/
function createCaseInputCard(event, errors, isUpdate) {
const cardHeader1 = {
title: "Create a support case"
};
const cardSection1TextInput1 = {
textInput: {
name: "name",
label: "Name"
}
};
const cardSection1TextInput2 = {
textInput: {
name: "description",
label: "Description",
type: "MULTIPLE_LINE"
}
};
const cardSection1SelectionInput1 = {
selectionInput: {
name: "priority",
label: "Priority",
type: "DROPDOWN",
items: [{
text: "P0",
value: "P0"
}, {
text: "P1",
value: "P1"
}, {
text: "P2",
value: "P2"
}, {
text: "P3",
value: "P3"
}]
}
};
const cardSection1SelectionInput2 = {
selectionInput: {
name: "impact",
label: "Impact",
items: [{
text: "Blocks a critical customer operation",
value: "Blocks a critical customer operation"
}]
}
};
const cardSection1ButtonList1Button1Action1 = {
function: process.env.URL,
parameters: [
{
key: "submitCaseCreationForm",
value: true
}
],
persistValues: true
};
const cardSection1ButtonList1Button1 = {
text: "Create",
onClick: {
action: cardSection1ButtonList1Button1Action1
}
};
const cardSection1ButtonList1 = {
buttonList: {
buttons: [cardSection1ButtonList1Button1]
}
};
// Builds the creation form and adds error text for invalid inputs.
const cardSection1 = [];
if (errors?.name) {
cardSection1.push(createErrorTextParagraph(errors.name));
}
cardSection1.push(cardSection1TextInput1);
if (errors?.description) {
cardSection1.push(createErrorTextParagraph(errors.description));
}
cardSection1.push(cardSection1TextInput2);
if (errors?.priority) {
cardSection1.push(createErrorTextParagraph(errors.priority));
}
cardSection1.push(cardSection1SelectionInput1);
if (errors?.impact) {
cardSection1.push(createErrorTextParagraph(errors.impact));
}
cardSection1.push(cardSection1SelectionInput2);
cardSection1.push(cardSection1ButtonList1);
const card = {
header: cardHeader1,
sections: [{
widgets: cardSection1
}]
};
if (isUpdate) {
return {
renderActions: {
action: {
navigations: [{
updateCard: card
}]
}
}
};
} else {
return {
action: {
navigations: [{
pushCard: card
}]
}
};
}
}
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param {!Object} event The event object with form input values.
* @return {!ActionResponse|!SubmitFormResponse} The resulting response.
*/
function submitCaseCreationForm(event) {
const caseDetails = {
name: event.commonEventObject.formInputs?.name?.stringInputs?.value[0],
description: event.commonEventObject.formInputs?.description?.stringInputs?.value[0],
priority: event.commonEventObject.formInputs?.priority?.stringInputs?.value[0],
impact: !!event.commonEventObject.formInputs?.impact?.stringInputs?.value[0],
};
const errors = validateFormInputs(caseDetails);
if (Object.keys(errors).length > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
const title = `Case ${caseDetails.name}`;
// Adds the case details as parameters to the generated link URL.
const url = new URL('https://example.com/support/cases/');
for (const [key, value] of Object.entries(caseDetails)) {
url.searchParams.append(key, value);
}
return createLinkRenderAction(title, url.href);
}
}
/**
* Validates case creation form input values.
*
* @param {!Object} caseDetails The values of each form input submitted by the user.
* @return {!Object} A map from field name to error message. An empty object
* represents a valid form submission.
*/
function validateFormInputs(caseDetails) {
const errors = {};
if (caseDetails.name === undefined) {
errors.name = 'You must provide a name';
}
if (caseDetails.description === undefined) {
errors.description = 'You must provide a description';
}
if (caseDetails.priority === undefined) {
errors.priority = 'You must provide a priority';
}
if (caseDetails.impact && !(['P0', 'P1']).includes(caseDetails.priority)) {
errors.impact = 'If an issue blocks a critical customer operation, priority must be P0 or P1';
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param {string} errorMessage A description of input value error.
* @return {!TextParagraph} The resulting text paragraph.
*/
function createErrorTextParagraph(errorMessage) {
return {
textParagraph: {
text: '<font color=\"#BA0300\"><b>Error:</b> ' + errorMessage + '</font>'
}
}
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param {string} title The title of the link to insert.
* @param {string} url The URL of the link to insert.
* @return {!SubmitFormResponse} The resulting submit form response.
*/
function createLinkRenderAction(title, url) {
return {
renderActions: {
action: {
links: [{
title: title,
url: url
}]
}
}
};
}
# Copyright 2024 Google LLC
#
# Licensed under the Apache License, Version 2.0 (the "License")
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
# https:#www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.
from typing import Any, Mapping
from urllib.parse import urlencode
import os
import flask
import functions_framework
@functions_framework.http
def create_3p_resources(req: flask.Request):
"""Responds to any HTTP request related to 3P resource creations.
Args:
req: An HTTP request context.
Returns:
An HTTP response context.
"""
event = req.get_json(silent=True)
parameters = event["commonEventObject"]["parameters"] if "parameters" in event["commonEventObject"] else None
if parameters is not None and parameters["submitCaseCreationForm"]:
return submit_case_creation_form(event)
else:
return create_case_input_card(event)
def create_case_input_card(event, errors = {}, isUpdate = False):
"""Produces a support case creation form card.
Args:
event: The event object.
errors: An optional dict of per-field error messages.
isUpdate: Whether to return the form as an update card navigation.
Returns:
The resulting card or action response.
"""
card_header1 = {
"title": "Create a support case"
}
card_section1_text_input1 = {
"textInput": {
"name": "name",
"label": "Name"
}
}
card_section1_text_input2 = {
"textInput": {
"name": "description",
"label": "Description",
"type": "MULTIPLE_LINE"
}
}
card_section1_selection_input1 = {
"selectionInput": {
"name": "priority",
"label": "Priority",
"type": "DROPDOWN",
"items": [{
"text": "P0",
"value": "P0"
}, {
"text": "P1",
"value": "P1"
}, {
"text": "P2",
"value": "P2"
}, {
"text": "P3",
"value": "P3"
}]
}
}
card_section1_selection_input2 = {
"selectionInput": {
"name": "impact",
"label": "Impact",
"items": [{
"text": "Blocks a critical customer operation",
"value": "Blocks a critical customer operation"
}]
}
}
card_section1_button_list1_button1_action1 = {
"function": os.environ["URL"],
"parameters": [
{
"key": "submitCaseCreationForm",
"value": True
}
],
"persistValues": True
}
card_section1_button_list1_button1 = {
"text": "Create",
"onClick": {
"action": card_section1_button_list1_button1_action1
}
}
card_section1_button_list1 = {
"buttonList": {
"buttons": [card_section1_button_list1_button1]
}
}
# Builds the creation form and adds error text for invalid inputs.
card_section1 = []
if "name" in errors:
card_section1.append(create_error_text_paragraph(errors["name"]))
card_section1.append(card_section1_text_input1)
if "description" in errors:
card_section1.append(create_error_text_paragraph(errors["description"]))
card_section1.append(card_section1_text_input2)
if "priority" in errors:
card_section1.append(create_error_text_paragraph(errors["priority"]))
card_section1.append(card_section1_selection_input1)
if "impact" in errors:
card_section1.append(create_error_text_paragraph(errors["impact"]))
card_section1.append(card_section1_selection_input2)
card_section1.append(card_section1_button_list1)
card = {
"header": card_header1,
"sections": [{
"widgets": card_section1
}]
}
if isUpdate:
return {
"renderActions": {
"action": {
"navigations": [{
"updateCard": card
}]
}
}
}
else:
return {
"action": {
"navigations": [{
"pushCard": card
}]
}
}
def submit_case_creation_form(event):
"""Submits the creation form.
If valid, returns a render action that inserts a new link
into the document. If invalid, returns an update card navigation that
re-renders the creation form with error messages.
Args:
event: The event object with form input values.
Returns:
The resulting response.
"""
formInputs = event["commonEventObject"]["formInputs"] if "formInputs" in event["commonEventObject"] else None
case_details = {
"name": None,
"description": None,
"priority": None,
"impact": None,
}
if formInputs is not None:
case_details["name"] = formInputs["name"]["stringInputs"]["value"][0] if "name" in formInputs else None
case_details["description"] = formInputs["description"]["stringInputs"]["value"][0] if "description" in formInputs else None
case_details["priority"] = formInputs["priority"]["stringInputs"]["value"][0] if "priority" in formInputs else None
case_details["impact"] = formInputs["impact"]["stringInputs"]["value"][0] if "impact" in formInputs else False
errors = validate_form_inputs(case_details)
if len(errors) > 0:
return create_case_input_card(event, errors, True) # Update mode
else:
title = f'Case {case_details["name"]}'
# Adds the case details as parameters to the generated link URL.
url = "https://example.com/support/cases/?" + urlencode(case_details)
return create_link_render_action(title, url)
def validate_form_inputs(case_details):
"""Validates case creation form input values.
Args:
case_details: The values of each form input submitted by the user.
Returns:
A dict from field name to error message. An empty object represents a valid form submission.
"""
errors = {}
if case_details["name"] is None:
errors["name"] = "You must provide a name"
if case_details["description"] is None:
errors["description"] = "You must provide a description"
if case_details["priority"] is None:
errors["priority"] = "You must provide a priority"
if case_details["impact"] is not None and case_details["priority"] not in ['P0', 'P1']:
errors["impact"] = "If an issue blocks a critical customer operation, priority must be P0 or P1"
return errors
def create_error_text_paragraph(error_message):
"""Returns a text paragraph with red text indicating a form field validation error.
Args:
error_essage: A description of input value error.
Returns:
The resulting text paragraph.
"""
return {
"textParagraph": {
"text": '<font color=\"#BA0300\"><b>Error:</b> ' + error_message + '</font>'
}
}
def create_link_render_action(title, url):
"""Returns a submit form response that inserts a link into the document.
Args:
title: The title of the link to insert.
url: The URL of the link to insert.
Returns:
The resulting submit form response.
"""
return {
"renderActions": {
"action": {
"links": [{
"title": title,
"url": url
}]
}
}
}
En el siguiente código, se muestra cómo implementar una vista previa de vínculo para el recurso creado:
# Copyright 2023 Google LLC
#
# Licensed under the Apache License, Version 2.0 (the "License")
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
# https:#www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.
from typing import Any, Mapping
from urllib.parse import urlparse, parse_qs
import flask
import functions_framework
@functions_framework.http
def create_link_preview(req: flask.Request):
"""Responds to any HTTP request related to link previews.
Args:
req: An HTTP request context.
Returns:
An HTTP response context.
"""
event = req.get_json(silent=True)
if event["docs"]["matchedUrl"]["url"]:
url = event["docs"]["matchedUrl"]["url"]
parsed_url = urlparse(url)
# If the event object URL matches a specified pattern for preview links.
if parsed_url.hostname == "example.com":
if parsed_url.path.startswith("/support/cases/"):
return case_link_preview(parsed_url)
return {}
def case_link_preview(url):
"""A support case link preview.
Args:
url: A matching URL.
Returns:
The resulting preview link card.
"""
# Parses the URL and identify the case details.
query_string = parse_qs(url.query)
name = f'Case {query_string["name"][0]}'
# Uses the text from the card's header for the title of the smart chip.
return {
"action": {
"linkPreview": {
"title": name,
"previewCard": {
"header": {
"title": name
},
"sections": [{
"widgets": [{
"textParagraph": {
"text": query_string["description"][0]
}
}]
}],
}
}
}
}
/**
* Copyright 2024 Google LLC
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* https://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
import java.util.Arrays;
import java.util.HashMap;
import java.util.Map;
import org.apache.http.client.utils.URIBuilder;
import com.google.cloud.functions.HttpFunction;
import com.google.cloud.functions.HttpRequest;
import com.google.cloud.functions.HttpResponse;
import com.google.gson.Gson;
import com.google.gson.JsonArray;
import com.google.gson.JsonObject;
import com.google.gson.JsonPrimitive;
public class Create3pResources implements HttpFunction {
private static final Gson gson = new Gson();
/**
* Responds to any HTTP request related to 3p resource creations.
*
* @param request An HTTP request context.
* @param response An HTTP response context.
*/
@Override
public void service(HttpRequest request, HttpResponse response) throws Exception {
JsonObject event = gson.fromJson(request.getReader(), JsonObject.class);
JsonObject parameters = event.getAsJsonObject("commonEventObject").getAsJsonObject("parameters");
if (parameters != null && parameters.has("submitCaseCreationForm") && parameters.get("submitCaseCreationForm").getAsBoolean()) {
response.getWriter().write(gson.toJson(submitCaseCreationForm(event)));
} else {
response.getWriter().write(gson.toJson(createCaseInputCard(event, new HashMap<String, String>(), false)));
}
}
/**
* Produces a support case creation form.
*
* @param event The event object.
* @param errors A map of per-field error messages.
* @param isUpdate Whether to return the form as an update card navigation.
* @return The resulting card or action response.
*/
JsonObject createCaseInputCard(JsonObject event, Map<String, String> errors, boolean isUpdate) {
JsonObject cardHeader = new JsonObject();
cardHeader.add("title", new JsonPrimitive("Create a support case"));
JsonObject cardSectionTextInput1 = new JsonObject();
cardSectionTextInput1.add("name", new JsonPrimitive("name"));
cardSectionTextInput1.add("label", new JsonPrimitive("Name"));
JsonObject cardSectionTextInput1Widget = new JsonObject();
cardSectionTextInput1Widget.add("textInput", cardSectionTextInput1);
JsonObject cardSectionTextInput2 = new JsonObject();
cardSectionTextInput2.add("name", new JsonPrimitive("description"));
cardSectionTextInput2.add("label", new JsonPrimitive("Description"));
cardSectionTextInput2.add("type", new JsonPrimitive("MULTIPLE_LINE"));
JsonObject cardSectionTextInput2Widget = new JsonObject();
cardSectionTextInput2Widget.add("textInput", cardSectionTextInput2);
JsonObject cardSectionSelectionInput1ItemsItem1 = new JsonObject();
cardSectionSelectionInput1ItemsItem1.add("text", new JsonPrimitive("P0"));
cardSectionSelectionInput1ItemsItem1.add("value", new JsonPrimitive("P0"));
JsonObject cardSectionSelectionInput1ItemsItem2 = new JsonObject();
cardSectionSelectionInput1ItemsItem2.add("text", new JsonPrimitive("P1"));
cardSectionSelectionInput1ItemsItem2.add("value", new JsonPrimitive("P1"));
JsonObject cardSectionSelectionInput1ItemsItem3 = new JsonObject();
cardSectionSelectionInput1ItemsItem3.add("text", new JsonPrimitive("P2"));
cardSectionSelectionInput1ItemsItem3.add("value", new JsonPrimitive("P2"));
JsonObject cardSectionSelectionInput1ItemsItem4 = new JsonObject();
cardSectionSelectionInput1ItemsItem4.add("text", new JsonPrimitive("P3"));
cardSectionSelectionInput1ItemsItem4.add("value", new JsonPrimitive("P3"));
JsonArray cardSectionSelectionInput1Items = new JsonArray();
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem1);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem2);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem3);
cardSectionSelectionInput1Items.add(cardSectionSelectionInput1ItemsItem4);
JsonObject cardSectionSelectionInput1 = new JsonObject();
cardSectionSelectionInput1.add("name", new JsonPrimitive("priority"));
cardSectionSelectionInput1.add("label", new JsonPrimitive("Priority"));
cardSectionSelectionInput1.add("type", new JsonPrimitive("DROPDOWN"));
cardSectionSelectionInput1.add("items", cardSectionSelectionInput1Items);
JsonObject cardSectionSelectionInput1Widget = new JsonObject();
cardSectionSelectionInput1Widget.add("selectionInput", cardSectionSelectionInput1);
JsonObject cardSectionSelectionInput2ItemsItem = new JsonObject();
cardSectionSelectionInput2ItemsItem.add("text", new JsonPrimitive("Blocks a critical customer operation"));
cardSectionSelectionInput2ItemsItem.add("value", new JsonPrimitive("Blocks a critical customer operation"));
JsonArray cardSectionSelectionInput2Items = new JsonArray();
cardSectionSelectionInput2Items.add(cardSectionSelectionInput2ItemsItem);
JsonObject cardSectionSelectionInput2 = new JsonObject();
cardSectionSelectionInput2.add("name", new JsonPrimitive("impact"));
cardSectionSelectionInput2.add("label", new JsonPrimitive("Impact"));
cardSectionSelectionInput2.add("items", cardSectionSelectionInput2Items);
JsonObject cardSectionSelectionInput2Widget = new JsonObject();
cardSectionSelectionInput2Widget.add("selectionInput", cardSectionSelectionInput2);
JsonObject cardSectionButtonListButtonActionParametersParameter = new JsonObject();
cardSectionButtonListButtonActionParametersParameter.add("key", new JsonPrimitive("submitCaseCreationForm"));
cardSectionButtonListButtonActionParametersParameter.add("value", new JsonPrimitive(true));
JsonArray cardSectionButtonListButtonActionParameters = new JsonArray();
cardSectionButtonListButtonActionParameters.add(cardSectionButtonListButtonActionParametersParameter);
JsonObject cardSectionButtonListButtonAction = new JsonObject();
cardSectionButtonListButtonAction.add("function", new JsonPrimitive(System.getenv().get("URL")));
cardSectionButtonListButtonAction.add("parameters", cardSectionButtonListButtonActionParameters);
cardSectionButtonListButtonAction.add("persistValues", new JsonPrimitive(true));
JsonObject cardSectionButtonListButtonOnCLick = new JsonObject();
cardSectionButtonListButtonOnCLick.add("action", cardSectionButtonListButtonAction);
JsonObject cardSectionButtonListButton = new JsonObject();
cardSectionButtonListButton.add("text", new JsonPrimitive("Create"));
cardSectionButtonListButton.add("onClick", cardSectionButtonListButtonOnCLick);
JsonArray cardSectionButtonListButtons = new JsonArray();
cardSectionButtonListButtons.add(cardSectionButtonListButton);
JsonObject cardSectionButtonList = new JsonObject();
cardSectionButtonList.add("buttons", cardSectionButtonListButtons);
JsonObject cardSectionButtonListWidget = new JsonObject();
cardSectionButtonListWidget.add("buttonList", cardSectionButtonList);
// Builds the form inputs with error texts for invalid values.
JsonArray cardSection = new JsonArray();
if (errors.containsKey("name")) {
cardSection.add(createErrorTextParagraph(errors.get("name").toString()));
}
cardSection.add(cardSectionTextInput1Widget);
if (errors.containsKey("description")) {
cardSection.add(createErrorTextParagraph(errors.get("description").toString()));
}
cardSection.add(cardSectionTextInput2Widget);
if (errors.containsKey("priority")) {
cardSection.add(createErrorTextParagraph(errors.get("priority").toString()));
}
cardSection.add(cardSectionSelectionInput1Widget);
if (errors.containsKey("impact")) {
cardSection.add(createErrorTextParagraph(errors.get("impact").toString()));
}
cardSection.add(cardSectionSelectionInput2Widget);
cardSection.add(cardSectionButtonListWidget);
JsonObject cardSectionWidgets = new JsonObject();
cardSectionWidgets.add("widgets", cardSection);
JsonArray sections = new JsonArray();
sections.add(cardSectionWidgets);
JsonObject card = new JsonObject();
card.add("header", cardHeader);
card.add("sections", sections);
JsonObject navigation = new JsonObject();
if (isUpdate) {
navigation.add("updateCard", card);
} else {
navigation.add("pushCard", card);
}
JsonArray navigations = new JsonArray();
navigations.add(navigation);
JsonObject action = new JsonObject();
action.add("navigations", navigations);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
if (!isUpdate) {
return renderActions;
}
JsonObject update = new JsonObject();
update.add("renderActions", renderActions);
return update;
}
/**
* Submits the creation form. If valid, returns a render action
* that inserts a new link into the document. If invalid, returns an
* update card navigation that re-renders the creation form with error messages.
*
* @param event The event object with form input values.
* @return The resulting response.
*/
JsonObject submitCaseCreationForm(JsonObject event) throws Exception {
JsonObject formInputs = event.getAsJsonObject("commonEventObject").getAsJsonObject("formInputs");
Map<String, String> caseDetails = new HashMap<String, String>();
if (formInputs != null) {
if (formInputs.has("name")) {
caseDetails.put("name", formInputs.getAsJsonObject("name").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("description")) {
caseDetails.put("description", formInputs.getAsJsonObject("description").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("priority")) {
caseDetails.put("priority", formInputs.getAsJsonObject("priority").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
if (formInputs.has("impact")) {
caseDetails.put("impact", formInputs.getAsJsonObject("impact").getAsJsonObject("stringInputs").getAsJsonArray("value").get(0).getAsString());
}
}
Map<String, String> errors = validateFormInputs(caseDetails);
if (errors.size() > 0) {
return createCaseInputCard(event, errors, /* isUpdate= */ true);
} else {
String title = String.format("Case %s", caseDetails.get("name"));
// Adds the case details as parameters to the generated link URL.
URIBuilder uriBuilder = new URIBuilder("https://example.com/support/cases/");
for (String caseDetailKey : caseDetails.keySet()) {
uriBuilder.addParameter(caseDetailKey, caseDetails.get(caseDetailKey));
}
return createLinkRenderAction(title, uriBuilder.build().toURL().toString());
}
}
/**
* Validates case creation form input values.
*
* @param caseDetails The values of each form input submitted by the user.
* @return A map from field name to error message. An empty object
* represents a valid form submission.
*/
Map<String, String> validateFormInputs(Map<String, String> caseDetails) {
Map<String, String> errors = new HashMap<String, String>();
if (!caseDetails.containsKey("name")) {
errors.put("name", "You must provide a name");
}
if (!caseDetails.containsKey("description")) {
errors.put("description", "You must provide a description");
}
if (!caseDetails.containsKey("priority")) {
errors.put("priority", "You must provide a priority");
}
if (caseDetails.containsKey("impact") && !Arrays.asList(new String[]{"P0", "P1"}).contains(caseDetails.get("priority"))) {
errors.put("impact", "If an issue blocks a critical customer operation, priority must be P0 or P1");
}
return errors;
}
/**
* Returns a text paragraph with red text indicating a form field validation error.
*
* @param errorMessage A description of input value error.
* @return The resulting text paragraph.
*/
JsonObject createErrorTextParagraph(String errorMessage) {
JsonObject textParagraph = new JsonObject();
textParagraph.add("text", new JsonPrimitive("<font color=\"#BA0300\"><b>Error:</b> " + errorMessage + "</font>"));
JsonObject textParagraphWidget = new JsonObject();
textParagraphWidget.add("textParagraph", textParagraph);
return textParagraphWidget;
}
/**
* Returns a submit form response that inserts a link into the document.
*
* @param title The title of the link to insert.
* @param url The URL of the link to insert.
* @return The resulting submit form response.
*/
JsonObject createLinkRenderAction(String title, String url) {
JsonObject link = new JsonObject();
link.add("title", new JsonPrimitive(title));
link.add("url", new JsonPrimitive(url));
JsonArray links = new JsonArray();
links.add(link);
JsonObject action = new JsonObject();
action.add("links", links);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
JsonObject linkRenderAction = new JsonObject();
linkRenderAction.add("renderActions", renderActions);
return linkRenderAction;
}
}
En el siguiente código, se muestra cómo implementar una vista previa de vínculo para el recurso creado:
/**
* Copyright 2024 Google LLC
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* https://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
import com.google.cloud.functions.HttpFunction;
import com.google.cloud.functions.HttpRequest;
import com.google.cloud.functions.HttpResponse;
import com.google.gson.Gson;
import com.google.gson.JsonArray;
import com.google.gson.JsonObject;
import com.google.gson.JsonPrimitive;
import java.io.UnsupportedEncodingException;
import java.net.URL;
import java.net.URLDecoder;
import java.util.HashMap;
import java.util.Map;
public class CreateLinkPreview implements HttpFunction {
private static final Gson gson = new Gson();
/**
* Responds to any HTTP request related to link previews.
*
* @param request An HTTP request context.
* @param response An HTTP response context.
*/
@Override
public void service(HttpRequest request, HttpResponse response) throws Exception {
JsonObject event = gson.fromJson(request.getReader(), JsonObject.class);
String url = event.getAsJsonObject("docs")
.getAsJsonObject("matchedUrl")
.get("url")
.getAsString();
URL parsedURL = new URL(url);
// If the event object URL matches a specified pattern for preview links.
if ("example.com".equals(parsedURL.getHost())) {
if (parsedURL.getPath().startsWith("/support/cases/")) {
response.getWriter().write(gson.toJson(caseLinkPreview(parsedURL)));
return;
}
}
response.getWriter().write("{}");
}
/**
* A support case link preview.
*
* @param url A matching URL.
* @return The resulting preview link card.
*/
JsonObject caseLinkPreview(URL url) throws UnsupportedEncodingException {
// Parses the URL and identify the case details.
Map<String, String> caseDetails = new HashMap<String, String>();
for (String pair : url.getQuery().split("&")) {
caseDetails.put(URLDecoder.decode(pair.split("=")[0], "UTF-8"), URLDecoder.decode(pair.split("=")[1], "UTF-8"));
}
// Builds a preview card with the case name, and description
// Uses the text from the card's header for the title of the smart chip.
JsonObject cardHeader = new JsonObject();
String caseName = String.format("Case %s", caseDetails.get("name"));
cardHeader.add("title", new JsonPrimitive(caseName));
JsonObject textParagraph = new JsonObject();
textParagraph.add("text", new JsonPrimitive(caseDetails.get("description")));
JsonObject widget = new JsonObject();
widget.add("textParagraph", textParagraph);
JsonArray widgets = new JsonArray();
widgets.add(widget);
JsonObject section = new JsonObject();
section.add("widgets", widgets);
JsonArray sections = new JsonArray();
sections.add(section);
JsonObject previewCard = new JsonObject();
previewCard.add("header", cardHeader);
previewCard.add("sections", sections);
JsonObject linkPreview = new JsonObject();
linkPreview.add("title", new JsonPrimitive(caseName));
linkPreview.add("previewCard", previewCard);
JsonObject action = new JsonObject();
action.add("linkPreview", linkPreview);
JsonObject renderActions = new JsonObject();
renderActions.add("action", action);
return renderActions;
}
}
