REST Resource: conversations.surveys
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Resource: Survey
A survey to measure customer satisfaction.
| JSON representation |
{
"name": string
} |
| Fields |
name |
string
The name of the survey, as set by Business Messages. Resolves to "conversations/{conversationId}/surveys/{surveyId}", where {conversationId} is the unique ID for the conversation and {surveyId} is the unique ID for the survey.
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Methods |
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Creates a customer satisfaction survey in a conversation. |
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Last updated 2023-03-21 UTC.
[{
"type": "thumb-down",
"id": "missingTheInformationINeed",
"label":"Missing the information I need"
},{
"type": "thumb-down",
"id": "tooComplicatedTooManySteps",
"label":"Too complicated / too many steps"
},{
"type": "thumb-down",
"id": "outOfDate",
"label":"Out of date"
},{
"type": "thumb-down",
"id": "samplesCodeIssue",
"label":"Samples / code issue"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]