Answer
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The content of an FAQ answer.
| JSON representation |
{
"faqQuestion": string,
"faqAnswer": string,
"matchConfidenceLevel": enum (MatchConfidenceLevel),
"matchConfidence": number
} |
| Fields |
faqQuestion |
string
The FAQ question, if the answer was extracted from an FAQ document.
|
faqAnswer |
string
The text, from a configured knowledge base, that answers the user's question.
|
matchConfidenceLevel |
enum (MatchConfidenceLevel)
The confidence level that this answer is a good match for the user's question.
|
matchConfidence |
number
The confidence score that this answer is a good match for the user's question. The range is from 0.0 (completely uncertain) to 1.0 (completely certain).
|
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Last updated 2023-03-21 UTC.
[{
"type": "thumb-down",
"id": "missingTheInformationINeed",
"label":"Missing the information I need"
},{
"type": "thumb-down",
"id": "tooComplicatedTooManySteps",
"label":"Too complicated / too many steps"
},{
"type": "thumb-down",
"id": "outOfDate",
"label":"Out of date"
},{
"type": "thumb-down",
"id": "samplesCodeIssue",
"label":"Samples / code issue"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]