We will be winding down Google Business Messages on July 31, 2024. Read more
here.
Fix a suspended agent
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If an agent doesn't meet minimum performance
thresholds,
Business Messages may suspend the agent. When an agent is suspended, the agent
and any associated locations are unlaunched from Google-owned entry points.
Brand-managed entry points are exempt from suspension.
Reinstate a suspended agent
You can reinstate suspended agents at any time by
re-launching them.
Prevent agents from being suspended
To prevent your agents from being suspended,
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Last updated 2024-11-14 UTC.
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