Freshdesk 在其客户体验管理 SaaS 解决方案中实施了类似“呼叫中心”的功能。这种集成可让“代理”提供电话支持，同时利用 Freskdesk 工具解决最终用户的问题，而无需传统桌面设备。
本次会议是根据 WebRTC 专家的下午进行的，其中包括来自 Google、Mozilla 和 Microsoft 的更新。本次活动在旧金山的 Google 办事处举行。如需了解详情，请访问 http://krankygeek.com。
应用聊天：Freshdesk
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最后更新时间 (UTC)：2025-07-25。
[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["没有我需要的信息","missingTheInformationINeed","thumb-down"],["太复杂/步骤太多","tooComplicatedTooManySteps","thumb-down"],["内容需要更新","outOfDate","thumb-down"],["翻译问题","translationIssue","thumb-down"],["示例/代码问题","samplesCodeIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC)：2025-07-25。"],[],["Freshdesk now offers call center capabilities within its customer experience management software, allowing agents to provide telephony support directly through the platform. This eliminates the need for physical desktop phones, as agents can use Freshdesk tools to resolve customer issues during calls. The information also notes a WebRTC expert event hosted at Google's San Francisco office, featuring updates from major companies like Google, Mozilla, and Microsoft. The event details can be found at krankygeek.com.\n"]]