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There are a number of support resources to help you accomplish your Merchant
API-related tasks.
Merchant API support team
For technical support, contact the Merchant API support team. The team offers
email-based support Monday to Friday. You can expect a 24-hour turnaround time
for the initial reply.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-04 UTC."],[[["This page provides support contacts for the Merchant API and Google Ads API, along with resources for troubleshooting and data requests."],["Contact the Merchant API team via the provided link for technical support with a 24-hour response time during weekdays."],["Refer to the Merchant Center Help Center for non-API related questions and the status dashboard to check for outages."],["For Google Ads API support, consult the Google Ads API developer site or forum for general information and community assistance."],["Businesses can request access to their data using the designated form for inquiries about data availability."]]],["The Merchant API team offers technical support via email, with a 24-hour initial reply time, accessible through a provided contact link. Non-API questions should use the Merchant Center Help Center. The Merchant Center status dashboard helps troubleshoot Content API issues, while API diagnostics debug API errors. Google Ads API support is available via their developer site and forum. A form is provided for data access questions.\n"]]
