Partner Access

Partner users are users from companies or organizations that are collaborating with Google on specific projects that use Issue Tracker. This page contains instructions specific to partner users.

Accessing the partner issue tracker

Partner users should access Issue Tracker at the following URL: https://partnerissuetracker.corp.google.com

Google partners must use a G Suite account to access the partner issue tracker. Your contact at Google will work with you to determine the account to use; this will either be your company's G Suite account (if applicable) or a Google issued account known as a Partner Domain account.

Corporate Google for Work account

These instructions apply if you will be using your company's Google for Work account to access the partner issue tracker. Your contact at Google will confirm whether this is the account they want you to use.

Access provisioning steps:

  • Your Google contact will handle the provisioning of access for your account.
  • It is strongly encouraged to setup 2-Step Verification on your account in order to improve the security of your account.

Partner Domain account

These instructions apply if you will be using a Google issued partner domain account (domain.corp-partner.google.com) to access the partner issue tracker. Your contact at Google will confirm whether this is the account they want you to use.

Overview of access provisioning steps:

  • Your contact at Google will provision a partner domain account for you to use.
  • Upon account creation, you will receive a mail to your corporate email account containing login instructions.
  • You must setup 2-Step Verification for your account the first time you log in.

See the detailed provisioning, usage, and troubleshooting instructions for more information.

Corporate G Suite account

These instructions apply if you will be using your company's G Suite account to access the partner issue tracker. Your contact at Google will confirm whether this is the account they want you to use.

Access provisioning steps:

  • Your Google contact will handle the provisioning of access for your account.
  • It is required that you setup 2-Step Verification on your account in order to use the partner issue tracker.

Issue Tracker access troubleshooting

Partner users should access Issue Tracker at the following URL: https://partnerissuetracker.corp.google.com This section covers troubleshooting steps for access issues.

Google Uberproxy 403 error page

Ensure you are accessing the partner tracker from the correct account; your company's Google for work account or Google issued partner domain account as described above.

It can take up to 12 hours for access to be granted after your contact at Google has set up your account.

If you are using the correct account and still see this page, then either your account has not been properly granted access by your Google contact or access has not yet propagated. If you continue to see this error after 12 hours, you should report the problem to your contact at Google so they can verify that your account was granted access to the partner Issue Tracker.

Redirection to http://issuetracker.google.com

Google serves public issue trackers at http://issuetracker.google.com. If you are being redirected to this URL when you try to access http://partnerissuetracker.corp.google.com, you should report the problem to your contact at Google so they can verify that your account was granted access to the partner Issue Tracker.

You will see this message when you first log in to Issue Tracker if no issues are assigned to you. Your contact at Google should share details with you around the component where you will find issues specific to your project.

Access denied when trying to view an issue

If you receive an access denied message on an issue you believe you should have access to, report the problem to your contact at Google so they can verify that your access to the specific issues you need to work with has been granted correctly.