# Rejected provisioning

> [!NOTE]
> **Note:** User experience mocks are for illustrative purposes only and are subject to change.

In some cases, the evidence provided during the original proofing request may
not match the issuer's records or the identity of the user. In these cases,
the issuer can reject the provisioning request.
![Issuer rejects provisioning request.](https://developers.google.com/static/wallet/identity/provisioning/overview/images/provisioning-rejected.png)