You can use the [`accountstatuses`](https://developers.google.com/shopping-content/reference/rest/v2.1/accountstatuses) resource to see the status of your Merchant Center account, or an MCA (multi-client account) and all sub-accounts associated with it. Merchants who have multiple online stores or brands that are sold on separate websites may choose to have sub-accounts under an MCA. Merchants are responsible for complying with the [Shopping ads](https://support.google.com/merchants/answer/6149970) and [free listings](https://support.google.com/merchants/answer/9261529) policies. Google Shopping reserves the right to enforce these policies and respond appropriately if we find content or behavior that violates these policies. ![](https://developers.google.com/static/shopping-content/images/check-status.png) See the [Account issues](https://developers.google.com/shopping-content/guides/account-issues) reference for details of common account issues. ## accountstatuses.get You can use `accountstatuses.get` to view the account status information for a single merchant account. You can use the `destination` parameter to control which product issues are are returned. When a destination isn't specified, the default response includes statuses for `destination: Shopping`. Here's a sample request, where the `merchantId` is a MCA account ID and `accountId` is a sub-account of that MCA: GET https://shoppingcontent.googleapis.com/content/v2.1/merchantId/accountstatuses/accountId To get account status information for a standalone account, call `accountstatuses.get` with the same account ID for `merchantId` and `accountId`. This method returns account and item level issues. You can use the [Shopping ads](https://developers.google.com/shopping-content/guides/review-shopping-ads) and [Free listings](https://developers.google.com/shopping-content/guides/review-free-listings) resources to fix `accountLevelIssues` returned in the response from `accountstatuses.get`. Here's a sample response for a sub-account that was suspended for a "landing page not working" violation. { "kind": "content#accountStatus", "accountId": "123456789", "websiteClaimed": true, "accountLevelIssues": [ { "id": "editorial_and_professional_standards_destination_url_down_policy", "title": "Account suspended due to policy violation: landing page not working", "country": "US", "severity": "critical", "documentation": "https://support.google.com/merchants/answer/6150244#wycd-usefulness" }, { "id": "missing_ad_words_link", "title": "No Google Ads account linked", "severity": "error", "documentation": "https://support.google.com/merchants/answer/6159060" } ], "products": [ { "channel": "online", "destination": "Shopping", "country": "US", "statistics": { "active": "0", "pending": "0", "disapproved": "5", "expiring": "0" }, "itemLevelIssues": [ { "code": "image_link_broken", "servability": "disapproved", "resolution": "merchant_action", "attributeName": "image link", "description": "Invalid image [image link]", "detail": "Ensure the image is accessible and uses an accepted image format (JPEG, PNG, GIF)", "documentation": "https://support.google.com/merchants/answer/6098289", "numItems": "2" }, { "code": "landing_page_error", "servability": "disapproved", "resolution": "merchant_action", "attributeName": "link", "description": "Unavailable desktop landing page", "detail": "Update your website or landing page URL to enable access from desktop devices", "documentation": "https://support.google.com/merchants/answer/6098155", "numItems": "5" }, { "code": "missing_condition_microdata", "servability": "unaffected", "resolution": "merchant_action", "description": "Missing or invalid data [condition]", "detail": "Add valid structured data markup to your landing page", "documentation": "https://support.google.com/merchants/answer/6183460", "numItems": "5" }, { "code": "mobile_landing_page_error", "servability": "disapproved", "resolution": "merchant_action", "attributeName": "link", "description": "Unavailable mobile landing page", "detail": "Update your website or landing page URL to enable access from mobile devices", "documentation": "https://support.google.com/merchants/answer/6098296", "numItems": "3" } ] } ] } ## accountstatuses.list You can use `accountstatuses.list` to view account status information on all sub-accounts of your MCA. You can use filters with `accountstatuses.list` to filter product issues by destination. When a destination isn't specified, the response includes statuses for `destination: Shopping`. Here's a sample request to get account status information for all sub-accounts under the MCA `merchantId`: GET https://shoppingcontent.googleapis.com/content/v2.1/merchantId/accountstatuses Here's a sample response: { "kind": "content#accountstatusesListResponse", "resources": [ { "kind": "content#accountStatus", "accountId": "1234567", "websiteClaimed": true, "accountLevelIssues": [ { "id": "editorial_and_professional_standards_destination_url_down_policy", "title": "Account suspended due to policy violation: landing page not working", "country": "US", "severity": "critical", "documentation": "https://support.google.com/merchants/answer/6150244#wycd-usefulness" }, { "id": "missing_ad_words_link", "title": "No Google Ads account linked", "severity": "error", "documentation": "https://support.google.com/merchants/answer/6159060" } ], "products": [ { "channel": "online", "destination": "Shopping", "country": "US", "statistics": { "active": "0", "pending": "0", "disapproved": "0", "expiring": "0" } } ] }, { "kind": "content#accountStatus", "accountId": "123456789", "websiteClaimed": true, "accountLevelIssues": [ { "id": "home_page_issue", "title": "Website URL not provided", "severity": "critical", "documentation": "https://support.google.com/merchants/answer/176793" }, { "id": "missing_ad_words_link", "title": "No Google Ads account linked", "severity": "error", "documentation": "https://support.google.com/merchants/answer/6159060" } ], "products": [ { "channel": "online", "destination": "Shopping", "country": "US", "statistics": { "active": "0", "pending": "0", "disapproved": "0", "expiring": "0" } } ] } ] } A call to the `accountstatuses.list` for a non-MCA account (for example, a standalone Merchant Center account) returns a `403` error. Here's a sample response for calling `accountstatuses.list` for a standalone account: { "error": { "errors": [ { "domain": "global", "reason": "forbidden", "message": "111111111 is not a multi-client account (MCA). The only account service operations allowed on non-MCAs are 'get', 'update', 'authinfo' and 'claimwebsite'." } ], "code": 403, "message": "111111111 is not a multi-client account (MCA). The only account service operations allowed on non-MCAs are 'get', 'update', 'authinfo' and 'claimwebsite'." } } ## Batch mode An `accountstatuses.custombatch` with a `GET` method returns account status information for multiple sub-accounts in a multi-client account. The request JSON includes the `merchantId` of the MCA account number, the `accountId` of the sub-account, a unique `batchId` and the `method` set to `get`. POST https://shoppingcontent.googleapis.com/content/v2.1/accountstatuses/batch The following is a sample request JSON body: { "entries": [ { "accountId": 1212121212, "merchantId": 4444444444, "method": "get", "batchId": 9 }, { "accountId": 1313131313, "merchantId": 4444444444, "method": "get", "batchId": 99 } ] } The following is a sample JSON response body: { "kind": "content#accountstatusesCustomBatchResponse", "entries": [ { "batchId": 9, "accountStatus": { "kind": "content#accountStatus", "accountId": "1212121212", "websiteClaimed": true, "accountLevelIssues": [ { "id": "home_page_issue", "title": "Website URL not provided", "severity": "critical", "documentation": "https://support.google.com/merchants/answer/176793" }, { "id": "missing_ad_words_link", "title": "No Google Ads account linked", "severity": "error", "documentation": "https://support.google.com/merchants/answer/6159060" } ], "products": [ { "channel": "online", "destination": "Shopping", "country": "US", "statistics": { "active": "0", "pending": "0", "disapproved": "0", "expiring": "0" } } ] } }, { "batchId": 99, "accountStatus": { "kind": "content#accountStatus", "accountId": "1313131313", "websiteClaimed": true, "accountLevelIssues": [ { "id": "editorial_and_professional_standards_destination_url_down_policy", "title": "Account suspended due to policy violation: landing page not working", "country": "US", "severity": "critical", "documentation": "https://support.google.com/merchants/answer/6150244#wycd-usefulness" }, { "id": "missing_ad_words_link", "title": "No Google Ads account linked", "severity": "error", "documentation": "https://support.google.com/merchants/answer/6159060" } ], "products": [ { "channel": "online", "destination": "Shopping", "country": "US", "statistics": { "active": "0", "pending": "0", "disapproved": "0", "expiring": "0" } } ] } } ] } ## Test the Account Statuses resource In the following example we get, list, and `custombatch.get` account status for MCA accounts: 1. Get sub-account status for an MCA using `accountstatuses.get`. 1. Get the `merchantId` and `accountId` by performing a `GET` to the API endpoint: GET https://shoppingcontent.googleapis.com/content/v2.1/merchantId/accountstatuses/accountId 2. You should receive an `HTTP 200` status code for success and the account status list in JSON. 2. View all sub-account status for an MCA using `accountstatuses.list`. 1. Perform a GET to the API endpoint with your `merchantId`: GET https://shoppingcontent.googleapis.com/content/v2.1/merchantId/accountstatuses 2. You should receive an `HTTP 200` status code for success and the account status list in JSON for the `merchantId` submitted. 3. View multiple sub-accounts for MCA in batch mode using `accountstatuses.custombatch`. 1. Construct valid JSON using your `accountID`, `merchant ID`, and a `get` method. 2. Perform a POST to the API endpoint: POST https://shoppingcontent.googleapis.com/content/v2.1/accountstatuses/batch 3. You should receive an `HTTP 200` status code for success and the account status list in JSON.