Corporate Contacts

Use corporate contact markup on your official website to add your company's contact information to the Google Knowledge panel in some searches, for example when a user enters your company’s name into the Search bar.

Screenshot of rich snippet for a software application in search results

Examples

Example 1: Customer Service Number

Example 2: Multiple Contact Numbers

Example 3: Customer Service Number and Logo

Supported phone numbers

  • customer service
  • technical support
  • billing support
  • bill payment
  • sales
  • reservations
  • credit card support
  • emergency
  • baggage tracking
  • roadside assistance
  • package tracking

For each number, you can also indicate the following attributes:

  • Toll-free
  • Serves the hearing-impaired
  • Specific to a country or countries

Guidelines

In addition to the general structured data guidelines, Corporate Contacts markup should follow these guidelines:

  • The Organization record is specified first. The only required properties are:
    • url — must be the home page of the company's official site
    • contactPoint — one or more ContactPoint records
  • Pages with markup must not be blocked from crawling by robots.txt directives.

Type Definitions

Properties
telephone

Text, required

An internationalized version of the phone number, starting with the "+" symbol and country code (+1 in the US and Canada).
Examples: "+1-800-555-1212", "+44-2078225951"

contactType

Text, required

One of the following values, not case sensitive. (Additional contact types may be supported later.)
Examples: "customer support", "technical support", "billing support", "bill payment", "sales", "reservations", "credit card support", "emergency", "baggage tracking", "roadside assistance", "package tracking"

areaServed

Text, recommended

The geographical region served by the number, specified as a AdministrativeArea. Countries may be specified concisely using just their standard ISO-3166 two-letter code, as in the examples below. If omitted, the number is assumed to be global.
Examples: "US", "GB", ["US","CA","MX"]

contactOption

ContactPointOption, recommended

Details about the phone number. Currently only these are supported: "TollFree" and "HearingImpairedSupported"

availableLanguage

Text or Language, recommended

Details about the language spoken. Languages may be specified by their common English name. If omitted, the language defaults to English.
Examples: "English", "Spanish", ["French","English"]

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