Community and Support

If you have a problem or want to discuss coding practices related to the Places APIs, the following links will help you find the right place to post your question.

Stack Overflow

Ask and answer coding-related questions on Stack Overflow, using the google-places-api and google-maps tags.

Stack Overflow is a collaboratively edited question-and-answer site for programmers. It's a great place to ask technical questions about developing and maintaining Google Places applications. The site is especially useful for questions with definite answers.

Before you post on Stack Overflow

Before posting, please search to see if someone has already answered your question. In the search box, include the tag inside square brackets, as well as your question. For example: [google-places-api] autocomplete filter by country.

Writing a Stack Overflow post

As you write your post, please consider the following:

  • Be very clear about your question in the subject. This helps those trying to answer your question as well as those who may be looking for information in the future.
  • Give plenty of details in your post to help others understand your problem. Consider including code snippets, logs or a link to screenshots.
  • If you need help with a web page, please include a link to an example web page. Most people will not debug errors in your code without a live web page demonstrating the issue. If you're finding it difficult to host your code online, use a service like jsFiddle.

Issue tracker for bug reports and feature requests

If you think you may have found a bug, or if you have a feature request that you would like to share with the Google Places API team, please file a bug or feature request in the issue tracker.

If you are submitting a bug report, please include a sample that demonstrates the problem to help the team reproduce exactly what you are seeing.

Support for Google Places API customers with a Premium Plan license

Google Places API customers with a Premium Plan license have access to enhanced support through Google's support representatives. See the Google Maps APIs Premium Plan documentation.

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