Google Maps Platform Launch in India: FAQ

Overview

This FAQ provides answers to frequently asked questions about migrating your existing billing account, our new pay-as-you go pricing plan, and transition credits.

Billing Migration FAQ

Pricing FAQ

Transition Credit FAQ



Billing Migration FAQ

How can I tell if my billing account is compatible with Maps?

Billing accounts billed in USD through Google Asia Pacific are compatible with Google Maps Platform services. Billing accounts billed in INR through Google Cloud India are not compatible with Google Maps Platform services. This information can be found on your billing account invoice.

Projects billed through incompatible billing accounts must be moved to a compatible billing account.

Why do I need to create a new billing account for Maps?

Google Maps Platform services cannot be billed through the same billing account as Google Cloud Platform services. In order to continue using Google Maps Platform, all customers with a billing account in INR will need to create a new billing account for Maps and then migrate their existing Maps projects under this new account.

Which APIs are required to be billed through a billing account for Maps?

Use of Google Maps Platform APIs must be billed through a new billing account for Maps.

By when do I need to create a new billing account for Maps?

All Google Maps Platform customers will need to create a new billing account for Maps, and to have migrated their existing Maps projects to this new account, by January 18, 2020.

Note: We strongly recommend that you complete these actions on or before November 18, 2019 in order to receive two months of transition credits (see Who will get transition credits?). If you do not complete these actions by November 18, 2019, you will not receive the credits and will immediately begin paying for your maps usage once you do complete the actions.

What happens if I don’t create a new billing account for Maps?

If you don’t create a billing account for Maps by November 18, you will not benefit from two months transition credits to help you adjust to our new pricing plan.

If you don’t create a billing account for Maps by January 18, your Maps usage will start to fail. Google Cloud Platform usage will not be impacted.

How do I create a new billing account for Maps?

To create a new billing account:

  1. Go to the Google Cloud Platform Console.
  2. Open the left-side menu and select Billing.
  3. Click the name of your existing billing account near the top of the page, and then click Manage billing accounts.
  4. Click Create Account.
  5. Enter the name of the billing account.
  6. Choose which business the billing account will pay for (in this case Google Maps Platform).
  7. Click Submit and enable billing.

By default, the person who creates the billing account is a billing administrator for the account. Also, note that Google Maps Platformusage is billed in USD.

I created a new billing account for Maps. How do I migrate my Maps projects to this new account?

To move an existing project to a new billing account, you must be an owner on the project and a billing Admin or Project Manager on the destination billing account.

To change the billing account:

  1. Go to the Google Cloud Platform Console.
  2. Open the left-side menu and select Billing.
  3. If you have more than one billing account, you'll be prompted to select the linked billing account to manage the current project's billing.
  4. Under Projects linked to this billing account, locate the name of the project that you want to change billing for, and then click the menu next to it.
  5. Select Disable Billing account.
  6. Once the billing account has been disabled, click the menu next to it and select Change billing account.
  7. Choose the desired destination billing account.
  8. Click Set account.

I cannot move all projects (i.e. if they no longer have ownership). What should I do?

Please contact support.

The new billing account is not in my current organization. How do I fix this?

To migrate the new billing accounts into your existing Organization:

  1. Go to the Google Cloud Platform Console.
  2. Open the left-side menu and select Billing.
  3. At the top of the page, click Organization, and then select No organization.
  4. Click the name of the new billing account.
  5. To move the billing account into the organization, click Change Organization.

Will my billing export settings be migrated to the new account?

No. If you’d like to set up billing export on the new account, you should first create a new BigQuery dataset or Google Cloud Storage bucket to export the data to, then visit the Billing export tab for the new billing account and set up billing export there. See these instructions.

Is there a way to migrate the budgets of my existing billing account to my new billing account for Maps?

No. You will need to recreate the existing budgets and alerts in the new destination billing account.

To find the existing budgets and alerts:

  1. Go to the Google Cloud Platform Console.
  2. Open the left-side menu and select Billing.
  3. In the left-side menu, select Budgets & alerts.

Is there a way to migrate the IAM roles of my existing billing account to my new billing account for Maps?

There is no easy way to migrate IAM roles to a new billing account. You will need to manually add them to the new account. To move the IAM roles, you need to recreate the existing roles in the new destination billing account.

To find the existing IAM roles:

  1. Go to the Google Cloud Platform Console.
  2. Open the left-side menu and select Billing.
  3. Expand the billing account list near the top of the page and select Manage billing accounts.
  4. On the Manage Billing Accounts page, expand the Show active accounts only list.
  5. Select Show all accounts, then choose the old billing account to view its details.
  6. When viewing the old billing account, the Info Panel on the right-side of the page shows the current list of IAM roles. Recreate the same list of roles in the new billing account using Add members.

Will I be able to retain my billing history?

No, your billing history will always be separate for each billing account.

Will I be able to pay in INR after migration?

Google Maps Platform usage is billed in USD. If your billing account is in INR, you will need to create a new billing account. See these instructions.

What happens to my existing billing account?

If your old billing account was only used for Maps usage, you should close the billing account once all your projects are migrated over. See these instructions.

When does billing start on the new billing account?

Charges will start accruing on the new account when Google Maps Platform is launched in India on November 18, 2019.

I created a new billing account for Maps, but I have some problems!

Please contact support.


Pricing FAQ

How has pricing changed?

A new pay-as-you-go pricing plan went into effect for Maps, Routes, and Places. This new plan gives you more flexibility and control over how you use our APIs: You can use as much or as little as you need and only pay for what you use each month. For more information on what’s changing, you can review the API-specific billing changes and Google Maps Platform Billing. You can also estimate your monthly bill with the pricing calculator.

Can I still use Google Maps Platform for free?

Yes. Customers who have a valid billing account enabled get $200 free usage every month for Maps, Routes, or Places. Based on the millions of users using our APIs today, most of them can continue to use Google Maps Platform for free with this credit.

Which products can I use with the $200 monthly free credit?

Maps, Routes, and Places. The credit does not apply to our gaming, ridesharing, or asset tracking industry solutions.

What is the pricing after I exceed the $200 monthly free credit?

You only pay for what you use. You can review rates and access your spending any time in your Google Cloud Platform Console, where you can also set daily quotas to protect against unexpected increases. You can also set budget alerts to receive email notifications when charges reach a preset threshold determined by you.

I received quota-limit errors on my Google Maps Platform projects. What does it mean?

Please contact support.

When do I need an Enterprise account?

Businesses with high-volume usage who are looking for volume pricing discounts, enterprise-grade customer support, and/or offline contracts should contact us about setting up an Enterprise account.

Will nonprofit organizations or other organizations who currently have Google grants continue to receive Google Maps Platform grants?

Absolutely. We’re expanding Google Maps Platform availability for Google public programs that support nonprofit, startup, crisis response, and news media organizations. Existing Google for Nonprofit users who are currently receiving Google Maps Platform grants will transition to Google Maps Platform credits. Learn how to apply for Google Maps Platform credits.


Transition Credit FAQ

Who will get transition credits?

Customers with a valid billing account for Maps as of November 18, 2019, and whose monthly spend exceeds $200 a month, will receive transition credits.

Where will I be able to see the transition credits?

You will be able to see the credits applied in your billing report. The credit will be named "Google Maps Platform Transition Credit".

What action is needed from me?

Please log in to the console during the transition credit period to understand your new usage. Finally, we strongly recommend reading our optimization guide to make the most out of your Google Maps Platform implementation.

How long will the transition credits last?

The transition credits will start on November 18, 2019 and end on January 18, 2020.

Why are the transition credits being applied?

The transition credits will give you two months to understand your new usage and costs, and to optimize your implementation if needed.

How was the transition credit amount calculated?

The transition credit granted is calculated based on your usage for the month of July, August, or September (whichever is higher). For instance: if your Maps usage for the month of July, August, and September amounted to $220, $305, and $275 respectively, the amount of transition credit you would receive will equal $305, per month.

The transition credits may not cover 100% of your future usage.

Will I keep my transition credits if I switch billing accounts?

The transition credits are applied to your current billing account as of November 18, 2019. If you switch billing accounts, or associate your projects with a different billing account, the transition credits will no longer apply.

What happens with unused transition credits?

During the transition period, unused transition credits will be forfeited monthly as follows: on November 30, 2019, December 31, 2019, and January 18, 2020.

I received an email saying I will receive credits, but I do not see the credits in my billing report. What should I do?

If your Google Maps Platform implementation is not compliant with our Terms of Service, you may not receive transition credits. Please contact support if you need assistance.