REST Resource: conversations.surveys

AI-generated Key Takeaways

• Surveys are a resource used to measure customer satisfaction.

• Each survey has a unique name field used for identification.

• The create method is used to initiate a customer satisfaction survey within a conversation.

Resource: Survey

A survey to measure customer satisfaction.

JSON representation
{ "name": string }

Fields
name	string The name of the survey, as set by Business Messages. Resolves to "conversations/{conversationId}/surveys/{surveyId}", where {conversationId} is the unique ID for the conversation and {surveyId} is the unique ID for the survey.

Methods
create	Creates a customer satisfaction survey in a conversation.